Invoicing Specialist

1 month ago

Toronto, Canada Schindler Full time

**Location: Headquarters (Toronto), ON, Ontario, Canada**
**Job ID**: 78369

**We Elevate... Quality of urban life**:
Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contributes to making places more accessible, inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respect both among colleagues and for the world around us. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.

With Canadian Headquarters in Toronto, Ontario, Schindler Elevator Corporation specializes in latest-technology engineering as well as mechanical and micro-technology products designed and rigorously tested for comfort, efficiency and reliability. Schindler products can be found in many well-known buildings throughout Canada, including Scotia Plaza, Bay & Adelaide, Edmonton Arena, Calgary Airport, and Vancouver Canada Line.

**Join us as a**

**Invoicing Specialist**:
**Your main responsibilities**:

- Prepare and invoice weekly/monthly Time & Material and Fixed Price invoices with customer forms as required, utilizing the Repair billing monitor.
- Upload repair invoices into Customer Third Party Billing Provider system (portals) as required, including uploading maintenance invoices.
- Work with local offices to issue billings out in a timely manner to meet customer billing requirements.
- Follow the invoicing through the entire repair billing cycle to ensure any issues are resolved (rejected by portal, not to exceed PO issues, etc.)
- Participate in periodic meetings to help identify/resolve billing issues.
- Support local offices and National accounts with special requirements needed for Repair invoicing.
- Identify potential Billing opportunities missed by local offices i.e., Billing Gaps; Material charges; etc.
- Monitor Special Billing Rates and billing conditions, to ensure there is a match between contract terms and SAP billing.
- Printing and Mailing repair invoices.
- Develop and maintain a periodic KPI report to analyze the repair and maintenance invoicing and the backlog.

**What you bring**:

- Proficient in MS Office
- Communication: Communicate clearly and articulately
- Customer Service: Demonstrate customer focus through improving performance; Demonstrate commitment to customer service through improving customer satisfaction.
- Accuracy: Detail oriented and operates with a high degree of accuracy
- Problem Solving: ability to fully understand the problem, assess responsibility, explore alternatives, develop creative solutions.
- Teamwork: Ability to interact with all levels and be an integral part of the operation

**What’s in it for you?**:

- Competitive Salary (commensurate with experience)
- Competitive Bonus Incentive Program or Commission Plan
- Wide range of professional and leadership development opportunities
- Competitive Extended Health, Dental & Vision Plans
- Generous Paid Time Off Plans
- Tuition Reimbursement Program
- Competitive Group RRSP with Company Match

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