Customer Service Manager
3 months ago
**Position Summary... **:Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining compliance for company programs and operational standards. If you are looking for an exciting job in customer service or retail, working as a Customer Service Manager may be a great fit for you
**What you'll do...**:
1. Ensures safe work processes and emergency procedures are followed, i.e., safe lifting techniques, cleanliness of area, evacuations, down registers, emergency codes, theft.
2. Handles customer and Associate concerns and provide guidance as required.
3. Monitors all Front End associates ensuring proper coverage, coordinating breaks as well as provides assistance to outlying registers.
4. Provides training to Associates on systems and Company procedures, i.e., scanning accuracy, productivity, company programs and initiatives, discounts, EAS system, and safety.
5. Oversees purchase, return and exchange transactions and assists with the correction of errors where required, providing approvals, and verifying processes to meet Company guidelines.
6. Ensures all EAS systems are functioning to standard, i.e. Cashiers deactivating, Greeters handling issues appropriately, completing “Failure to Deactivate” Logs.
7. Prepares registers for opening and closing daily and supports cashiers by providing change as needed, while maintaining front end cash levels and supports process by completing audits on register accuracy.
8. Oversees and promotes all company sponsor programs and initiatives, i.e., credit card service, Walmart protection plan, charity initiatives, and discount programs.
**Minimum Qualifications...**:
- Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. _
Age - 16 or older
**Preferred Qualifications...**:
- Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. _
Walmart will accommodate the disability-related needs of applicants and associates as required by law.
**Primary Location **
900 Cole Harbour Rd, Dartmouth, NS B2V 2J5, Canada
-
Customer Service Manager
7 months ago
Dartmouth, Canada MARITIME PAPER PRODUCTS Full timeMaritime Paper Products LP is a dynamic and team-oriented company. We believe that hiring the best people results in superior packaging and stronger relationships with our customers. With broad capabilities, including in-house graphic and structural design, plate-making, and manufacturing for retail-ready display, we provide excellence in packaging solutions...
-
Customer Service Representative
3 months ago
Dartmouth, Canada Cleve's Sporting Goods Full time**Job description** Cleve’s Source for Sports has been locally owned and operated for over 75 years and we are looking to grow our team! Our Team Sales Division is currently seeking a results-driven Customer Service Representative to join our team. Full time position is available immediately. As a Customer Service Representative (CSR), you will play a...
-
Customer Service Manager/sales Coordinator
7 months ago
Dartmouth, Canada Grimco Canada Inc. Full time**CUSTOMER SERVICE MANAGER/SALES COORDINATOR** **Do you want to work for a company where the people are the purpose? **At Grimco, our Customer Service Manager's/Sale’s Coordinator’s play a crucial role in our business's success! As a key driver of revenue growth, you'll connect with new and pre-existing customers, understand their needs, and offer...
-
Customer Service Representative
2 months ago
Dartmouth, Canada MARITIME PAPER PRODUCTS Full time**Customer Service Representative** ***Dartmouth, NS Maritime Paper Products LP is a dynamic, team-oriented company dedicated to delivering excellence in packaging solutions. We believe that hiring exceptional people results in superior products and stronger customer relationships. Our expertise spans in-house graphic and structural design, plate-making,...
-
Customer Service Representative
6 months ago
Dartmouth, Canada Bruce Sutherland Associates Limited Full time**About us** Bruce Sutherland Associates Limited is a privately owned and operated stocking manufacturer's representative headquartered in Dartmouth, Nova Scotia serving the Atlantic HVAC and Process industry for over 80 years. **Job Brief** We are looking for a customer-focused, proactive Customer Service Representative to be the face and voice of our...
-
Customer Service Representative
4 months ago
Dartmouth, Canada TigerTel Full time**Join the TigerTel Team: Hybrid Work, Great Benefits, Fast-Paced Fun!** Are you looking for a rewarding customer service role with a flexible work-life balance? TigerTel, a vibrant 24/7 answering service based in Dartmouth, Nova Scotia, is seeking passionate individuals to join our team. **What you'll enjoy**: - ** Hybrid Work**: Enjoy the best of both...
-
Customer Service Assistant
1 week ago
Dartmouth, Canada IYALODE AFRICAN WHOLESALE MARKET Full time**Job Summary** **Responsibilities**: - Serves customers by helping them select products. - Drives sales through the engagement of customers, suggestive selling, and sharing product knowledge. - Greets and receives customers in a welcoming manner. - Responds to customers’ questions. - Directs customers by escorting them to racks and counters. - Provide...
-
Customer Service Specialist
6 months ago
Dartmouth, Canada Signature Supplements Full time**Job description** **Responsibilities**: - Account Management & Customer Service Team:_ - Input and verify sales orders in QuickBooks, handling exceptions and special notes with accuracy. - Prepare and verify custom formula estimates. - Prepare order forms for customers, addressing their individual needs. - Educate existing customers on Signature policies...
-
Customer Experience Manager
2 months ago
Dartmouth, Canada Big Erics Full time**Customer Experience Manager** **Role Overview**: As the customer experience manager, you play a pivotal role in shaping interactions between BEI and its customers. With a focus on enhancing satisfaction and loyalty you will oversee and improve all aspects of the customer journey. The Customer Experience Manager will be tasked with understanding customer...
-
Customer Service
6 months ago
Dartmouth, Canada Vanity Fashions Full timeResponsibilities: - Assist customers with inquiries, concerns, and requests in a professional and timely manner - Perform data entry and maintain accurate customer records - Communicate effectively in both English and Spanish to assist bilingual customers - Analyze customer needs and recommend appropriate products or services - Upsell products or services...
-
Customer Service Representative
7 months ago
Dartmouth, Canada Chapman Auto Body Full timeDo you like working in a fast-paced environment, where no two days are the same? We are seeking an experienced full-time Customer Service Representative to join our growing team at Chapman Auto Body. As one of the first points of contact with our customers, your customer service skills need to be second to none with a positive attitude and strong work ethic,...
-
Customer Service Representative
2 months ago
Dartmouth, Nova Scotia, Canada beBee Professionals Full time $25,000 - $35,000beBee Professionals in Dartmouth is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service, managing customer transactions, and maintaining a clean and organized checkout area.Key Responsibilities:Process customer purchases and...
-
Customer Service Representative
6 months ago
Dartmouth, Canada Strongco Full time**Province**: Nova Scotia **Branch**: Dartmouth **Employment Type**: Full Time **Number of Positions**:1 **SUMMARY** The Customer Service Representative (CSR) is responsible for parts & service revenue growth of a specific assigned branch and/or territory through providing a wide variety of after-sales solutions to our customers. **DUTIES AND...
-
Customer Service Representative
6 months ago
Dartmouth, Canada The Kids Fun Factory Full timeThe Kids Fun Factory indoor playground is looking for an energetic, polite, and organized person to fill the position of Customer Service Representative. **Key Responsibilities**: - Provide outstanding customer service - Manage birthday party bookings, and ensure all details are organized and completed to the customers satisfaction - Maintain inventory of...
-
Customer Service Representative
6 months ago
Dartmouth, Canada Farm Business Consultants Full timeOverview: **POSITION OVERVIEW** As the first point of contact with our Members, the **Customer Service Representative **is a critical part of the FBC team. They demonstrate a positive energy and consistently provides exceptional customer service to FBC Members. If you appreciate growth and training opportunities, thrive on building relationships and...
-
Customer Relationship Manager
7 months ago
Dartmouth, Canada Frontline Traffic Services Full time**Customer Relationship Manager - Frontline Traffic Services** **Duties and Responsibilities** - Populate a daily schedule for customer requirements into an electronic dispatching system and distribute it to employees the night before. - Organize and dispatch personnel, equipment and resources to customers as needed. - Record and report personnel policy...
-
Customer Service Representative
3 weeks ago
Dartmouth, Canada Nors Construction Equipment Canada ST, LP Full time**SUMMARY** The Customer Service Representative (CSR) is responsible for parts & service revenue growth of a specific assigned branch and/or territory through providing a wide variety of after-sales solutions to our customers. **DUTIES AND RESPONSIBILITIES** - Call on and visit prospect and existing customers to establish a relationship and offer parts &...
-
Pt Operations Management Specialist
3 months ago
Dartmouth, Canada UNITED PARCEL SERVICE Full time**Primary Job Posting Location**: Dartmouth, Nova Scotia Canada Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of...
-
Cashier/customer Service
6 months ago
Dartmouth, Canada chen's convenience and cigar store Full timeOperate cash register - Process money, cheques and credit/debit card payments - Scan items - Tabulate total payment for goods or services required - Receive payment for goods or services - Calculate daily/shift payments received and reconcile with total sales - Suggestive selling - Stock shelves and clean counter area - Greet customers - Wrap or place...
-
Customer Service Representative
6 months ago
Dartmouth, Canada The Kids Fun Factory Full timeThe Kids Fun Factory indoor playground is looking for an energetic, polite, and organized person to fill the position of Customer Service Representative. **Key Responsibilities**: - Provide outstanding customer service - Manage birthday party bookings, and ensure all details are organized and completed to the customers satisfaction - Maintain inventory of...