Customer Service Manager/sales Coordinator
7 months ago
**CUSTOMER SERVICE MANAGER/SALES COORDINATOR**
**Do you want to work for a company where the people are the purpose? **At Grimco, our Customer Service Manager's/Sale’s Coordinator’s play a crucial role in our business's success As a key driver of revenue growth, you'll connect with new and pre-existing customers, understand their needs, and offer tailored solutions that demonstrate the value of our innovative products. Your efforts will directly impact our company's bottom line, making you an indispensable part of our team. Your leadership capabilities will help nurture and grow our Inside Sales Team as you work towards Customer Excellence.
This opportunity is located at our branch in Dartmouth with the working hours of Monday to Friday, 9:00am - 5:30pm.
**55 Akerley Boulevard #3-4 Dartmouth, NS B3B 1M3**
**KEY RESPONSIBILITIES & DUTIES**:
- ** Lead, Mentor, Coach, and Motivate Inside Sales Team.**:
- Achieve weekly, quarterly, monthly, and annual volume and margin sales and GP goals. (May include managing and being responsible for a specific target and territory).
- Answer customers’ questions on products and distribution and provide solutions/recommendations by having a strong understanding of Grimco’s top selling and basic product lines (as well as competitive products and brands).
- Enter orders, customer information, and purchasing trends into our various computer systems (Infor SX Enterprise, CRM etc.).
- Understand Grimco departmental processes including accounting, purchasing, resolutions, and distribution.
- Receive calls from local and regional customers (approximately 30 calls per day).
- Proactively call existing customers to research trends/needs, relationship management, follow-up, etc. (approximately 20 calls per day).
- Promote daily/weekly/monthly specials via inside sales call projects.
- Assist with miscellaneous projects and duties (catalog/sample mailings, brochures, warehouse, special event planning and execution, etc.) to support team members and grow our business.
**PREFERRED QUALIFICATIONS**:
- 2+ year(s) previous experience in sales, marketing, or customer service, with leadership experience considered an asset.
- Completed Post Secondary Education from an accredited college/university considered an asset.
- Previous experience with ERP and CRM systems considered an asset.
- Advanced/fluent skill levels of French or other language considered an asset.
**TRAINING AND DEVELOPMENT**:
- 3 weeks of focused training time followed by ongoing support by team members.
- Majority of time training is focused on: products, computer systems, phones/customers, sales/service, purchasing, logistics, web store, marketing, safety, accounting, human resources, and reports.
- Split between break-out session and hands-on learning environment.
**BENEFITS**:
- Awesome opportunity for someone ready to take on leadership responsibility.
- Full medical, dental, and vision benefits available.
- Long Term-Disability.
- Paid Holidays.
- Vacation Accrual (PTO Rollover).
- RRSP Contributions with Matching Program.
- Employee Referral Benefits.
- Volunteer Time Off.
**ABOUT GRIMCO**:
**_
-
Sales and Customer Service
5 days ago
Dartmouth, Canada Spacevent Manufacturing Inc Full timeDescription: At Spacevent, we design and produce innovative and high-quality HVAC equipment and accessories that fit our customers' needs. Our products are designed with simplicity and ease of installation in mind. This is why installers around North America look for the SpaceVent and Copal branding, as it makes their jobs easier and gives them assurance...
-
Sales & Service Coordinator
5 days ago
Dartmouth, Canada Prime Lift Limitede Full time**Sales & Service Coordinator - Dartmouth Location - 6 Month Contract** Are you a self-motivated Support & Scheduling professional interested in building a career with a prominent organization? If so, Prime Lift Limited would love to hear from you! Prime Lift is a division of the Prime Group of Companies and is the leading automotive lift sales,...
-
Sales and Customer Service Consultant
2 weeks ago
Dartmouth, Canada TMSI limited Full time**Sales & Customer Service Coordinator** **TMSI Ltd**, is a container transportation company based in Dartmouth NS specializing in commercial cargo transportation between Atlantic Canada and Newfoundland. We have an immediate opening for Sales & Customer Service Coordinator in our Dartmouth office. **Job Duties**: - As a sales professional, you will work...
-
Sales and Customer Service Consultant
7 months ago
Dartmouth, Canada TMSI limited Full time**Sales & Customer Service Coordinator** **TMSI Ltd**, is a container transportation company based in Dartmouth NS specializing in commercial cargo transportation between Atlantic Canada and Newfoundland. We have an immediate opening for Sales & Customer Service Coordinator in our Dartmouth office. **Job Duties**: - As a sales professional, you will work...
-
Account Sales Manager
7 months ago
Dartmouth, Canada Karic Sales Ltd Full time**KARIC SALES - ACCOUNT SALES MANAGER** **Full Job Description - **_Location Dartmouth_ **You're Looking. We're hiring. Join our team.** Work with People You Like and Respect ▪ Make Money ▪ Have Fun Doing It. We are a beverage and packaged goods distribution business with partnership with Red Bull Canada. Our goal is to provide our customers with an...
-
Account Sales Manager
5 days ago
Dartmouth, Canada Karic Sales Ltd Full time**KARIC SALES - ACCOUNT SALES MANAGER** **Full Job Description** **You're Looking. We're hiring. Join our team.** Work with People You Like and Respect ▪ Make Money ▪ Have Fun Doing It. We are a beverage and packaged goods distribution business with partnerships with Red Bull Canada. Our goal is to provide our customers with an excellent experience...
-
Relief Account Sales Manager
7 months ago
Dartmouth, Canada Karic Sales Ltd Full time**KARIC SALES - Relief ACCOUNT SALES MANAGER** **Full Job Description** **You're Looking. We're hiring. Join our team.** We are a beverage and packaged goods distribution business with partnership with Red Bull Canada. Our goal is to provide our customers with an excellent experience and meeting all their needs. **What does it mean to join our team?** -...
-
Sales Coordinator
7 months ago
Dartmouth, Canada Nadeau Isolation ( POL R inc) Full time**Job definition**: Reporting to the sales director, the sales coordinator will take an active and hands on working approach to assist our sales team. He/she will essentially work from home but must be based in Greater Halifax area. **Principal functions**: - Performing research to find new trends in the industry and local market; - Create sales strategies...
-
Customer Coordinator
8 months ago
Dartmouth, Canada GFL Environmental Inc. Full timeThis position will report to the Sales & Retention Manager. The Customer Coordinator will work in coordination with the Account Managers to help strategically and proactively manage the customer’s needs. The over-arching goal is growth and retention of our medium to large customer base through exceptional customer experience, strategic solutions and...
-
Sales Coordinator Halifax
3 weeks ago
Dartmouth, Canada TK Elevator Canada Ltd Full timeThe Company TK Elevator is one of the world’s leading elevator companies with unique engineering capabilities. Our innovative, efficient and reliable vertical transportation systems have been moving people in Canada for nearly half a century. Our capabilities include high-quality, customer-focused service as well as individual maintenance and modernization...
-
Sales Coordinator
7 months ago
Dartmouth, Canada CIMCO Refrigeration Full timeCIMCO is looking for an Sales Coordinator (Inside Sales Representative) to administer the Parts sales process for our Dartmouth Office. **Role Responsibilities** - Providing exceptional customer service when taking orders, and problem solving in a professional manner - Interacting with current suppliers effectively; quoting and placing orders as well...
-
Dartmouth, Canada TMSI ltd Full time**Job Duties**: - As a sales professional, you will work closely with key members of the company to help develop territory and account strategies to support overall sales growth. - Provide assistance and support to management with day-to-day administrative requirements of the office - Identify new business opportunities and strive to develop and maintain...
-
Sales Coordinator
9 months ago
Dartmouth, Canada CIMCO Full time**Company Profile** We offer our employees excellent compensation, medical and dental benefit programs, retirement savings options, career development opportunities, mentoring and continuing education. **Position Summary** CIMCO is looking for an Sales Coordinator (Inside Sales Representative) to administer the Parts sales process for our Dartmouth...
-
Sales Manager
2 weeks ago
Dartmouth, Canada Kent Building Supplies - District 3 Full time**SALES MANAGER (Installation Services)** **Are you looking to grow your career and knowledge in a fast paced, friendly, safety-oriented environment? Are you up for the challenge of elevating the customer experience through providing the best solution as a trusted partner for our customers?** We are looking for an experienced Sales Manager for Installation...
-
Sales Manager
5 days ago
Dartmouth, Canada Kent Building Supplies - District 3 Full time**SALES MANAGER (Installation Services)** **Are you looking to grow your career and knowledge in a fast paced, friendly, safety-oriented environment? Are you up for the challenge of elevating the customer experience through providing the best solution as a trusted partner for our customers?** We are looking for an experienced Sales Manager for Installation...
-
Account Sales Manager
7 months ago
Dartmouth, Canada Karic Sales Ltd Full time**KARIC SALES - ACCOUNT SALES MANAGER** **Full Job Description** **You're Looking. We're hiring. Join our team.** Reporting to the District Sales Manager, the Account Sales Manager's (ASM) primary function is to perform outside sales of product inventory while driving an assigned route of accounts. You will increase product sales and placement of product...
-
Account Sales Manager
1 month ago
Dartmouth, Canada Karic Sales Ltd Full time**KARIC SALES - ACCOUNT SALES MANAGER** **Full Job Description** **You're Looking. We're hiring. Join our team.** Reporting to the District Sales Manager, the Account Sales Manager's (ASM) primary function is to perform outside sales of product inventory while driving an assigned route of accounts. You will increase product sales and placement of product...
-
Sign Sales Coordinator
7 months ago
Dartmouth, Canada Glow The Event Store Full time**Job Summary**: **Responsibilities**: - Client Communication: Serve as the primary point of contact for customer inquiries and requests, providing timely and accurate information about our sign’s products, services, and pricing. - Order Processing: Process sales orders received from clients, ensuring accuracy and completeness of order details,...
-
Inside Sales/customer Service
2 weeks ago
Dartmouth, Canada Hercules SLR Full time**We offer a **comprehensive compensation and benefits package that includes**: - Competitive salaries - Generous RRSP matching program **5%** (after one year) - Full health and dental benefits (shared costs) - Great schedule-Monday to Friday 8-5 - Personal & Professional Development Opportunities - Fun & engaging working environment - Free...
-
Inside Sales/customer Service
7 months ago
Dartmouth, Canada Hercules SLR Inc. Full time**We offer a **comprehensive compensation and benefits package that includes**: - Competitive wage (**depends on experience**) - Generous RRSP matching program **5%** (after one year) - Full health and dental benefits (shared costs) - Great schedule-Monday to Friday 8-5 - Personal & Professional Development Opportunities - Fun & engaging working...