Front Desk Personnel

1 week ago

Vancouver, Canada Vancouver Dermatology Group Full time

**Hiring for Multiple Positions**:
**1. Clinical Assistant (Medical Office Assistant / Nurse)**

**2. Receptionist / Front Desk Personnel**

**3. Concierge**

1. The **Clinical Assistant Position** is focused on assisting the physician complete the in-room encounter and optimize the patient experience.

**This Position Is Right For You If You**:

- Enjoy and are comfortable speaking to a variety of different patients each day
- Are comfortable assisting in 20-40 encounters per day
- Enjoy working with your hands
- Have strong attention to detail and good manual dexterity (hand-eye coordination)
- Enjoy working in fast-paced environment
- Have good physical stamina (typical day involve lengthy periods of standing and walking)
- Are able to multi-task and move through tasks efficiently
- Have strong communication skills and professional bedside manner
- Are passionate about a career in medicine

**A Day In The Life of Our Clinical Assistant**
- Assisting with charting
- Obtaining a basic history
- Optimizing patient positioning for procedures
- Preparing tools/equipment for procedures (surgical and/or laser)
- Obtaining medical photography (as needed)
- Counselling regarding pre
- and post-procedure instructions
- Assisting with ancillary paperwork (laboratory requisitions, prescriptions, consent forms)

**Qualifications**
- Undergraduate degree (or higher) in any field of study at a recognized institution within Canada or the United States.
- 1 year+ of experience with direct face-to-face interaction with patients under the supervision of a medical doctor
- Nursing or medical office assistant experience in a community-based (non-hospital) physician practice an asset (ie. family medicine, plastic surgery)
- Customer service experience an asset

2. The **Front Desk Personnel** position is focused on ensuring patients at our clinic have a smooth check-in and check-out process. This includes; checking-in patients, checking-out patients, scheduling patients, assisting our staff with ensuring patients are seen in a timely manner, providing excellent customer service, maintaining a positive demeanor that is reflective of our clinic, and more. The Medical Office Assistant is an _integral_ part of our clinic, serving as both an introduction and conclusion to our patient’s experience.
- Are you a people person with a positive demeanor?
- Are you a strong communicator and comfortable speaking to people from all walks of life?
- Are you good with technology and scheduling?
- Do you have top-notch organizational skills and attention to detail?
- Are you motivated by excellence and are you driven to help both you and your team learn and grow in the medical profession?
- Do you enjoy working in a face paced environment?

**This Position Is Right For You If You Are**:

- An organized person
- An excellent communicator
- Comfortable interacting with a high volume of patients (30-50 phone calls and/or in-person visits per day)
- A high achiever who is motivated to see themselves and others succeed
- A creative, caring, and collaborative team player
- Able to keep up in a fast-paced, multi-tasking environment
- Comfortable with constructive criticism
- Adaptable to work with our EMR and other medical software/technology
- Comfortable with unexpected changes/situations and working under high-pressure
- A person with a positive attitude/demeanor

**A Day In The Life of Our Front Desk Personnel**
- Greeting patients
- Check-In/Check-Out processes
- Creating patient charts
- Booking appointments
- Assisting with clinic flow
- Medical photography
- Clerical tasks as needed (scanning, faxing, etc.)

**Qualifications**
- Undergraduate degree (or higher) in any field of study at a recognized institution within Canada or the United States. Does not have to be medically-related.
- Customer service experience an asset
- Prior experience working in a medical office (physician-based practice) an asset

3. The **Concierge** position provides high-level customer service by liaising with patients pre
- and post-procedure, resolving issues, answering questions and optimizing scheduling.

**This Position Is Right For You If You**
- Have a strong ability to communicate effectively in English (written and spoken)
- Take pride in delivering exceptional customer service
- Are comfortable with multi-tasking
- Are highly organized and methodical
- Are comfortable working in front of a computer and on the phone for prolonged periods

**A Day In The Life of Our Concierge**
- Calling patients to schedule appointments
- Answering questions regarding procedures
- Following up with patients post encounter

**Qualifications**
- Undergraduate degree (or higher) in any field of study at a recognized institution within Canada or the United States. Does not have to be medically-related.
- Call centre, support line and/or customer service experience strongly recommended

Our Medical team has great camaraderie, and we’re looking for someone who will work hard

  • Front Desk Personnel

    4 weeks ago

    Vancouver, Canada Goldman Marketing Group Full time

    **Front Desk Position** - Are you a people person with a positive demeanor? - Do you take pride in maintaining a refined appearance in the workplace? - Are you good with technology and scheduling? - Do you have top-notch organizational skills and attention to detail? - Are you motivated by excellence and are you driven to help both you and your team learn...

  • Front Desk Personnel

    2 weeks ago

    Vancouver, British Columbia, Canada Goldman Marketing Group Full time

    Front Desk Position Are you a people person with a positive demeanor? Do you take pride in maintaining a refined appearance in the workplace? Are you good with technology and scheduling? Do you have topnotch organizational skills and attention to detail? Are you motivated by excellence and are you driven to help both you and your team learn and grow in the...

  • Front Desk Personnel

    3 weeks ago

    Vancouver, Canada Vancouver Dermatology Group Full time

    **Hiring for Multiple Positions**: **1. Receptionist / Front Desk Personnel** **2. Concierge** **3. Clinical Assistant (Medical Office Assistant / Nurse)** 1. The **Front Desk Personnel** position is focused on ensuring patients at our clinic have a smooth check-in and check-out process. This includes; checking-in patients, checking-out patients,...

  • Customer Service Front Desk/administrative Assistant

    4 weeks ago

    Vancouver, Canada Front and Company Full time

    **About Us**: Front and Company began as a small consignment store in 1993 and has since expanded to offer a variety of new and consignment clothing, as well as homeware and novelty items. Availability must include weekdays. **Responsibilities** - Manage customer profiles - Act as a liaison between customers & consignment department - Cash handling -...

  • Customer Service Front Desk/administrative Assistant

    3 weeks ago

    Vancouver, Canada Front and Company Full time

    **About Us**: Front and Company began as a small consignment store in 1993 and has since expanded to offer a variety of new and consignment clothing, as well as homeware and novelty items. Availability must include Sundays. **Responsibilities** - Manage customer profiles - Act as a liaison between customers & consignment department - Cash handling -...

  • Customer Service Front Desk/administrative Assistant

    3 days ago

    Vancouver, Canada Front and Company Full time

    **About Us**: Front and Company began as a small consignment store in 1993 and has since expanded to offer a variety of new and consignment clothing, as well as homeware and novelty items. Availability must include Saturdays. **Responsibilities** - Manage customer profiles - Act as a liaison between customers & consignment department - Cash handling -...

  • Customer Service Front Desk/administrative Assistant

    4 weeks ago

    Vancouver, Canada Front and Company Full time

    **About Us**: Front and Company began as a small consignment store in 1993 and has since expanded to offer a variety of new and consignment clothing, as well as homeware and novelty items. Availability must include weekdays. **Responsibilities** - Manage customer profiles - Act as a liaison between customers & consignment department - Cash handling -...

  • Customer Service Front Desk/administrative Assistant

    2 weeks ago

    Vancouver, British Columbia, Canada Front and Company Full time

    About Us:Front and Company began as a small consignment store in 1993 and has since expanded to offer a variety of new and consignment clothing, as well as homeware and novelty items.Availability must include weekdays.Responsibilities Manage customer profiles Act as a liaison between customers & consignment department Cash handling Clerical workSkills At...

  • Front Desk

    4 weeks ago

    Vancouver, Canada Canadian Association of Medical Aesthetics Full time

    Vancouver, BC Schedule: Thursday to Sunday, 8am - 5pm Job Summary: We are seeking a friendly and reliable Part-Time Front Desk Associate to join our team. As a Front Desk Associate, you will be the first point of contact for our customers and visitors, and will be responsible for providing exceptional customer service while ensuring a smooth and efficient...

  • Front Desk Service Representative

    1 week ago

    Vancouver, Canada University of British Columbia Full time

    Staff - Union Job Category CUPE 116 Job Profile CUPE 116 Salaried - Front Desk Service Representat Job Title Front Desk Service Representative Department Front Desk Service Representatives | Residence Life | Student Housing and Community Services Compensation Range $4,402.00 - $4,814.00 CAD Monthly Posting End Date July 2, 2024 Note:...

  • Front Desk Service Representative

    1 week ago

    Vancouver, Canada UBC Full time

    Staff - Union Job Category CUPE 116 Job Profile CUPE 116 Salaried - Front Desk Service Representat Job Title Front Desk Service Representative Department Front Desk Service Representatives | Residence Life | Student Housing and Community Services Compensation Range $4,402.00 - $4,814.00 CAD Monthly Posting End Date July 2, 2024 **Note**: Applications...

  • Front Desk Service Representative

    3 weeks ago

    Vancouver, Canada University of British Columbia Full time

    Staff - Union Job Category CUPE 116 Job Profile CUPE 116 Salaried - Front Desk Service Representat Job Title Front Desk Service Representative Department Front Desk Service Representatives | Residence Life | Student Housing and Community Services Compensation Range $4,402.00 - $4,814.00 CAD Monthly Posting End Date June 18, 2024 Note:...

  • Customer Service Front Desk/administrative Assistant

    2 weeks ago

    Vancouver, British Columbia, Canada Front and Company Full time

    About Us:Front and Company began as a small consignment store in 1993 and has since expanded to offer a variety of new and consignment clothing, as well as homeware and novelty items.Availability must include weekdays.Responsibilities Manage customer profiles Act as a liaison between customers & consignment department Cash handling Clerical workSkills At...

  • Front Desk

    2 weeks ago

    Vancouver, British Columbia, Canada Therapeutic Aesthetics Full time

    Vancouver, BCSchedule:Thursday to Sunday, 8am - 5pmJob Summary:We are seeking a friendly and reliable Part-Time Front Desk Associate to join our team. As a Front Desk Associate, you will be the first point of contact for our customers and visitors, and will be responsible for providing exceptional customer service while ensuring a smooth and efficient front...

  • Front Desk Service Representative

    2 weeks ago

    Vancouver, British Columbia, Canada University of British Columbia Full time

    Staff - UnionJob CategoryCUPE 116Job ProfileCUPE 116 Salaried - Front Desk Service RepresentatJob TitleFront Desk Service RepresentativeDepartmentFront Desk Service Representatives | Residence Life | Student Housing and Community ServicesCompensation Range$4, $4,814.00 CAD MonthlyPosting End DateJune 18, 2024Note: Applications will be accepted until 11:59 PM...

  • Front Desk Service Representative

    2 weeks ago

    Vancouver, British Columbia, Canada University of British Columbia Full time

    Staff - UnionJob CategoryCUPE 116Job ProfileCUPE 116 Salaried - Front Desk Service RepresentatJob TitleFront Desk Service Representative (Monthly)DepartmentFront Desk Service Representatives | Residence Life | Student Housing and Community ServicesCompensation Range$3, $4,346.00 CAD MonthlyPosting End DateMarch 27, 2023Note: Applications will be accepted...

  • Front Desk Service Representative

    1 week ago

    Vancouver, British Columbia, Canada UBC Full time

    Staff - UnionJob CategoryCUPE 116Job ProfileCUPE 116 Salaried - Front Desk Service RepresentatJob TitleFront Desk Service RepresentativeDepartmentFront Desk Service Representatives | Residence Life | Student Housing and Community ServicesCompensation Range$4, $4,814.00 CAD MonthlyPosting End DateJuly 2, 2024Note: Applications will be accepted until 11:59 PM...

  • Front Desk Service Representative

    4 weeks ago

    Vancouver, Canada University of British Columbia Full time

    Staff - Union Job Category CUPE 116 Job Profile CUPE 116 Salaried - Front Desk Service Representat Job Title Front Desk Service Representative (Monthly) Department Front Desk Service Representatives | Residence Life | Student Housing and Community Services Compensation Range $3,967.00 - $4,346.00 CAD Monthly Posting End Date March 27, 2023 Note:...

  • Front Desk Manager

    1 week ago

    Vancouver, Canada Royal Vancouver Yacht Club Full time

    **About Us** The Royal Vancouver Yacht Club (RVYC) is one of the world's premier yacht clubs and the finest in Canada. Our mission is to promote yachting, seamanship, and fellowship among current members and those who share our values of tradition, sportsmanship, and community service, among many others. RVYC is currently seeking an organized,...

  • Front Desk Service Representative

    3 weeks ago

    Vancouver, Canada The University of British Columbia Full time

    Job SummaryThe Front Desk Service Representative position provides customer service and administrative support for the University’s residences front desks. The University’s residence front desks provide service between 7AM and 11PM seven days per week throughout the year. FDSRs act as a primary liaison in residence emergencies. They enhance safety and...