Trc Service Technician

7 months ago


Remote, Canada Holman Full time

**Holman** is looking for a **TRC Service Technician** to join our **Technical Resource Centre (TRC). **This is a fully **remote** position where we provide training & equipment needed for the role.

**What will you do?**
- Assist drivers with emergency roadside assistance.
- Assists drivers in locating suitable repair locations.
- Provides accurate documentation on all maintenance and repair events.
- Verifies that all repair and maintenance work is necessary and done at a fair price.
- Reviews and authorizes all repairs for fleet vehicles as necessary.
- Documents all instances where a cost savings is realized.
- Ensures appropriate preventative maintenance schedule is followed.
- Maintains all monthly metrics at or above the established goal.
- Offers assistance willingly and makes a positive contribution to morale.
- Shows sensitivity to and consideration for other’s feelings.
- Punctual, regular and consistent attendance.
- Responds positively to change, offers suggestions for improvements, remains calm and professional under pressure and accepts constructive criticism positively.
- Can be counted on to carry out assignments carefully and with appropriate follow-up. Overcomes obstacles to meet goals. Accepts personal accountability for his/her actions.
- Keeps manager and/or coworkers informed of work progress and other necessary information.
- Maintains a positive relationship with management and other workers, listens effectively.
- Must be able to complete transactions with accuracy while providing a high level of quality service
- Perform all other duties and special projects as assigned.

**Education and/or Training**:

- High School Diploma or Equivalent
- Vocational or Technical education recommended
- Basic Knowledge of Microsoft Office
- Typing - 20-25 WPM

**Relevant Work Experience**:

- 15+ years of experience in automotive or truck repair
- ASE Certified in 8 car or 6 truck repair categories

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Life insurance
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
- Wellness program
- Work from home

Schedule:

- Day shift
- Evening shift
- Every Weekend
- Holidays
- Monday to Friday
- Morning shift
- Weekends as needed

Supplemental pay types:

- Bonus pay

**Experience**:

- Automotive repair: 5 years (preferred)
- Automotive diagnostics: 5 years (preferred)

Licence/Certification:

- Red Seal (preferred)
- 310S (preferred)
- 310T (preferred)

Work Location: Remote



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