IT Help Desk Technician

Maintains, analyses, troubleshoots and repairs computer systems, hardware and peripherals - Documents, maintains, upgrades or replaces hardware and software systems - Identifies, analyses and repairs product failures, orders and replaces parts as needed - Performs a variety of complicated tasks - On-site software support - Repair of high-end printers and...

_**Soroc Technology Inc.**_ _is a versatile technology firm dedicated to supporting their clients with their IT infrastructure from planning and development to deployment, service support, staffing, and everything in between. As an industry leader for 40 years, the Soroc team of certified professionals employ up-to-date knowledge and techniques to ensure all...

**Position: Service Desk Analyst/Technical Support Analyst || French +Canadian** **Location - (Remote)** **Visa: Canadian Citizen** **Note: We need someone who is flient in French and English** **Responsibilities**: - Technical Support function - Should be flexible to work in different shifts. However, flexibility is preferred to work in a 24/7...

We're in search of bilingual IT Help Desk Analysts to join our team! This position is remote work-from-home. **Role and Responsibilities include**: - Receive incoming calls - Log in calls into ITSM system - Perform diagnostic and basic troubleshooting procedures - Assign incidents to appropriate support groups - Able to follow-up on incidents until...

Company Description **Title**:IT Help Desk **Location**:Remote (anywhere in Canada) **Salary**:$40,000 annually Our Dream Team has a main hub in Toronto, but expands across Canada and Kraków, Poland. Our team consists of over 100 certified technical experts in our Product, Design, Engineering, and Delivery disciplines. Our values drive our culture of...

**Uniserve Communications Corporation** Uniserve Communications is growing quickly. We are looking for a full-time Help Desk Analyst to be part of our team in Kitchener. We provide the latest technologies in digital phone, high speed internet, cloud and managed services. We take pride in giving our customers the most personalized care possible. At Uniserve,...

**Job Title: Level 1 Support Personnel / Help Desk** **Location: Canada Remote (be expected to work on North American / East Coast time zone)** **Duration: 6 months very likely to extend to 1 year.** - Manage help desk software or ticket system - Troubleshooting and managing simple EDI related issues - Self-motivated, ability to swap between different...

**Service Desk Technician (& Dispatcher)** You are an outgoing, self-motivated, "**people person**" who thrives on delivering exceptional customer service every day. You prefer an opportunity to work in a smaller IT Service Provider environment versus larger corporate enterprise environments so that you get greater exposure to tools, technology and a...

Help Desk Technician ALPHA is one of Vancouver Island’s fastest growing tech companies and we are looking to add more people to our diverse team! We are experiencing a massive growth period and are seeking a HelpDesk Technician to join our team. Role Summary: The Helpdesk Technician will be responsible for providing first-level support to our clients,...

We want everyone to love what they do. If you’re looking for a career that allows you to help people, learn and work with a broad range of new software and technologies, build friendships with like-minded peers, enjoy where you work, and be part of one of Canada’s Fastest Growing Companies, please read on. About the Position We’re looking for a few...

**Job description**: Managing IT phone queue, assessing/resolving/triaging incoming tickets. **Duration **- 3 months **Location**: Remote (Canada) **Salary**: $20.00-$30.11 per hour Schedule: - 8 hour shift **Experience**: - Help desk: 1 year (preferred) - Windows: 1 year (preferred) Work Location: Remote

**Who We Are**: For 20 years, we’ve been leaders in the baby safety (Levana) and DIY security space (Defender), creating ground-breaking consumer electronics that bring peace of mind to millions of people all over the world. Selling directly through our brand websites, Amazon, and our retail partners such as Walmart, Costco, and Home Depot, we are growing...

**IT Service desk Bilingual French** **Location : Remote ( anywhere in Canada )** **Rate : CAD$20/hr. on INC/Corp to Corp ( MAX )** **Job Description**: **Roles and Responsibilities**: 1**. Receiving end user calls (French & English)** 2. Provide first level resolutions 3. Ticket creation/Categorization / Prioritization 4. Ticket escalation to respective...

**Job Title: Deal Desk Analyst/Specialist** **Work Location: Quebec CAN G1P 4M3 or Remote** **9+ months contract** **Description**: We are looking for a highly motivated, detail-oriented Deal Desk specialist to join our team. The primary focus of this position will be to ensure an efficient sales process and that orders are accurately set up and processed...

**Are you passionate about end user experience and want to put your exceptional customer service skills to use in a company that values FUN?** We are looking for a professional and eager **Spanish Bilingual Global Service Desk Overnight Analyst** for our Integrated Global Services team located across the following locations **Calgary, Edmonton, Toronto, or...

IMS is a vehicle and driving data business with a passion for making driving Safer. Smarter. Fairer. Our award-winning, industry-acclaimed solutions help our global customers drive value out of connected data. We are never standing still and provide an exciting place to work for someone who enjoys delivering work to a high standard in a rewarding, supportive...

**ACCOUNTING TECHNICIAN** Interested in partnering with a growing, human-centered team that does great things for Canadian organizations and the individuals connected with them? Arete is looking for an Accounting Technician to join our talented team. **Job Title**:Accounting Technician **Language**:Bilingual (English and French) **Salary**:$50,000 -...

Your success in this role comes from your passion for helping people and your knowledgeable approach. You have strong social skills and genuinely believe it's fun interacting with new people. You're good at making real connections with clients because you have great listening skills. Once you know what a client's issue is, you take pride in being able to...

IT Help Desk Analyst will report to the Service Delivery Manager and provide remote technical guidance, assistance, coordination and follow-up on customer questions, problems or malfunctions of all PC, MAC-related, Office 365, Network issues with a goal of first contact resolution. 1+ years of experience working for a Managed Service Provider, MSP or...

The Central Service Desk serves as the first point of contact for customers requesting technical support for their Paladin technology such as alarms, cameras, access control, data, voice and more. The Agent is responsible for performing remote trouble shooting and remote programming, as well as directing requests to the appropriate department in cases where...