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Sales Associate/customer Service Representative

4 months ago

Toronto, Canada Benjamin Moore Colour Sense Full time

Colour Sense is an independently owned Benjamin Moore dealer, we currently have three retail locations in Markham, Richmond Hill and North York (you will be required and be flexible to work at the different locations).

Our vision is to treat our customer's like family and create a flexible environment. We take pride in helping our customers and providing them with the best solution to their project.

We are looking for individuals who have good values, positive work ethics, motivated, energetic and enjoy helping others.

**We are looking for**:

- Physically able to lift up to 50 pounds of paint
- Dedicated individual who takes proactive approach
- Someone who loves to interact/communicate with people on a regular basis
- Always willing to learn new skills while mastering your existing skillset
- Good self-interpersonal skills and able to provide feedback to the team
- Problem solver and innovative with ideas
- Positive mindset that motivates yourself and your team members
- Punctual and accountable
- Willing to go above and beyond for customers
- Treating colleagues and customers with the utmost respect
- Can comfortably adjust from working independently to a team environment

**Your role and responsibilities**:

- Learn the business on the front lines serving customers and building relationships with our clients
- Flexible to work all scheduled hours, your work hours will be based on business needs (including weekends)
- Exceptional listening skills and able to empathize customer's needs
- Tint, mix and colour match paint by following correct formulas
- Assist with merchandising and setting up displays for promotions
- Able to operate basic software including Point of Sales, Microsoft Word, Excel Spreadsheet, etc.
- Responsible for store's cleanliness, organization and ensuring merchandise is well stocked
- Responsible to process incoming, outgoing and online paint orders efficiently
- Actively taking on more responsibilities, initiatives and self driven to grow

**Basic Qualifications**:

- Must be at least 18 years of age
- Must be legally authorized to work in country of employment without sponsorship for employment visa status
- 1-3 years of experience in a retail or customer service environment
- Bilingual: English (mandatory). Chinese or Farsi speaking is an asset

**You will receive**:

- Competitive compensation and benefits
- Acknowledge achievements with bonuses
- Employee discounts on all products we carry
- Advancement opportunities
- Work uniform

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 25 per week

**Salary**: $16.00-$25.00 per hour

**Benefits**:

- Dental care
- On-site parking
- Paid time off
- Store discount
- Vision care

Day range:

- Every Weekend
- Monday to Friday

Flexible Language Requirement:

- French not required

Shift:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Morning shift

Work setting:

- Specialty store

Application question(s):

- Willing to work at different Colour Sense locations (North York, Markham, Richmond Hill)

**Education**:

- Bachelor's Degree (required)

Work Location: One location