Desktop Support

1 week ago

Quebec City, Canada Veridian Tech Solution Full time

**Responsibilities**:

- Troubleshoot any problems or issues that arise with Windows and Macintosh desktops/laptops from the network drop to the desktop/laptop excluding security patches/updates.
- Load image, install software and configure desktop/laptop as required.
- Disconnect and/or reconnect desktop and peripherals in support of office moves within the Clients Campus.
- Communicate with customers at all levels of technical and non-technical skills sets.
- Focused on providing issue resolution by identifying and prioritizing vulnerabilities based on current Security Dashboard and Reporting tools.
- It is expected to walk the end user through steps remotely to help resolve the identified vulnerability issue.
- Ability to perform preventive maintenance on computer hardware and software.
- Provide maintenance services for all conference room technical systems including projectors, VC and audio-conferencing equipment and infrastructure. This work includes bulb replacement, RMA of equipment, trouble shooting and repairs of any physical layer problems.
- Service tasks from an assigned task queue to service support requests for maintenance/repair.
- Provide support of such items as (but not limited to) LCDs, projectors, and VC systems. Provide remote and hands-on user support for desktops, laptops and local lab equipment.
- Provide administrative support for local server systems.
- Provide Technical guidance to users and management for desktop support and local server systems.
- Configuration, installation & deployment of all PCs and PC related peripherals.
- Participate in projects or teams as directed by the Manager/Supervisor.
- Assist Manager/Supervisor in development of desktop support and local server systems strategy. Perform maintenance and troubleshooting of all relevant hardware and software.
- Implementation and support of network operating systems and services.
- Support local manufacturing systems.
- Develop and maintain appropriate desktop and server related procedures and ensure these procedures are enforced.
- Develop & maintain appropriate disaster recovery procedures.
- Keep abreast of technical aspects of PC-LAN computing environment.
- Provide project management for implementations and rollouts.
- Identify opportunities and recommend solutions for improving service, efficiency and effectiveness.
- Perform system analysis and utilization reports as required.
- Contribute to meeting the departmental key performance indicators.
- Support of mobile devices (Android, iPhone, iPad, etc.)
- Support for VDI installation, login and the setup issues.
- Eng tools issues.
- Managing Print Servers additions and removals.
- TDS system management.
- Coach new technicians on the on the team to better assist users and end-users
- Provide MS Support in SCCM, Windows Server 2016, and Azure Active Directory
- Assist with technical onboarding of new hires weekly - Lead presentations

**Job Type**: Fixed term contract
Contract length: 6 months

**Salary**: $24.00-$31.00 per hour

Schedule:

- 8 hour shift

COVID-19 considerations:
covid vaccine mandatory

Ability to commute/relocate:

- Québec City, QC: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Desktop support: 5 years (preferred)
- Computer hardware: 5 years (preferred)
- Windows: 5 years (preferred)

**Language**:

- French (preferred)

  • Desktop Euc L1

    3 days ago

    Quebec City, Canada Iron Systems Full time

    **Date Posted**: - 5/30/2023 **Job Function**: - IT Support **Location**: - Quebec QC - CAN **Offered Salary**: - Competitive Behavioral skills required: - Must have good customer facing skills and be well presented. - Demonstrates independent and proactive thinking - Builds effective relationships with both with CLIENT and End Client - Must be able...

  • Tech Support Analyst Ii

    4 days ago

    Quebec City, Canada TekWisen Software Pvt. Ltd Full time

    Responsible for supervising the manufacturing and installation of computer or computer-related equipment and components. **Major Job Duties**: - Test and image desktops and laptops. - Maintain, analyze, and troubleshoot, software and computer peripherals. - Ability to setup, configure and add all hardware. - Assist Corporate Desk Side Support technicians -...

  • Desktop Support Analyst

    4 days ago

    Quebec City, Canada Zodiac Solutions Inc. Full time

    Computer analyst (we don’t have a job description from the delivery team yet) - It is upto 6 months project (can be extended based on requirement and performance) - Bachelor degree - Eligibility to work in Quebec, Canada - Not sure if French is mandatory, it’s better if you find bilingual though **Job Types**: Full-time, Permanent **Salary**:...

  • Desktop Support Technician

    4 days ago

    Quebec City, Canada Tekgroup Full time

    Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. - Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. - Trains employees, identifies, analyzes, and repairs product failures, orders and...

  • Field Service Support Technician

    2 days ago

    Quebec City, Canada Stefanini Full time

    **Responsibilities** - ITSMS Tool Set (Ticket Management Software) - Correctly track incidents and calls timely and accurately - Respond to computer related service and trouble calls - Ability to resolve Windows 10 and MAC OS Operating System Errors - Proficient in Microsoft Office 2016/2019/Office365 Suite - Proficient in collaboration Tools...

  • Bilingual System Support Professional

    1 week ago

    Quebec City, Canada Jolera Inc. Full time

    ** All resumes must be received in English.** **Who We Are** - * **Jolera Inc. is a multinational technology hybrid aggregate service provider (HASP) focused on delivering IT solutions As-a-Service for its customers and channel partners. We are Canadian-based with more than 18 years of experience in the industry.** **We know that IT solutions require more...

  • IT Technician

    4 days ago

    Quebec City, Canada Great River Full time

    Job Description - incredible opportunity to join a great team in a critical specialist role. - Feel valued with our competitive base salary plus incentives and benefits. - Be a part of a truly inclusive and diverse team that’s making a positive impact every day. About Great River North America: In an evolving talent market, organizations that recruit the...

  • Service Desk Specialist

    1 week ago

    Quebec City, Canada Alphanet Full time

    **Responsibilities**: - Technical Support function - Should be flexible to work in different shifts. However, flexibility is preferred to work in a 24/7 environment if and when needed. - Provide installation assistance for customer desktop/web-based software, including database setup. - Work with customer or their IT department to ensure readiness,...

  • Deskside Technician

    1 week ago

    Quebec City, Canada Stefanini Group Full time

    Stefanini Group is looking for a **Field Service Support Technician** for a globally recognized company based in **Quebec, CA!** **Responsibilities** - ITSMS Tool Set (Ticket Management Software) - Correctly track incidents and calls timely and accurately - Respond to computer related service and trouble calls - Ability to resolve Windows 10 and MAC OS...

  • IT Technician

    7 hours ago

    Quebec City, Canada Larian Studios Full time

    Job reference - LEjACZb9ewON - Company Name - Larian Studios - Salary - Competitive - Location - Quebec, Canada - Country - Canada - Industry sector - Programming - Job start date - ASAP - Posted date - 01/02/2023 - Experience Level - Graduate - Job type - Contract | Full Time - Remote / Hybrid - No (Version française ci-dessous) **IT Technician** Larian...

  • Technicien support aux usagers _ Eurofins EnvironeX

    Found in: Talent CA C2 - 1 week ago

    Québec City, Canada Eurofins Full time

    Description du poste Sous l’autorité Tu Directeur adjoint TI support, le technicien est responsable de la résolution des tickets de support. Il gère le maintien du matériel utilisateur tant au niveau logiciel que matériel. De plus, il assiste son supérieur immédiat dans l’atteinte des objectifs du département.  Offre un service de...

  • Bilingual Technology Solutions Partner

    3 days ago

    Quebec City, Canada Canada Life Assurance Company Full time

    **Job Description**: We are seeking a **Technology Solutions Partner (TSP)**. The successful trainer/consultant will be supporting Canada Life offices in Quebec, advisors and firms, in person and virtually. Our team’s objective is to help maximize performance through technology training and consulting. We deliver comprehensive group or 1on1 training,...

  • Maintenance Coordinator

    2 weeks ago

    City of Spruce Grove, Canada Thompson Bros. (Constr.) LP. Full time

    DESCRIPTION: Thompson Construction Group is looking for a customer-focused Maintenance Coordinator to support our maintenance department throughout our work site locations from our Spruce Grove facility. This position supports our maintenance department by updating and maintaining fleet service and maintenance records, providing support for service and...

  • Maintenance Coordinator

    1 week ago

    City of Spruce Grove, Canada Thompson Bros. (Constr.) LP. Full time

    DESCRIPTION: Thompson Construction Group is looking for a customer-focused Maintenance Coordinator to support our maintenance department throughout our work site locations from our Spruce Grove facility. This position supports our maintenance department by updating and maintaining fleet service and maintenance records, providing support for service and...

  • Maintenance Coordinator

    1 week ago

    City of Spruce Grove, Canada Thompson Bros. (Constr.) LP. Full time

    DESCRIPTION: Thompson Construction Group is looking for a customer-focused Maintenance Coordinator to support our maintenance department throughout our work site locations from our Spruce Grove facility. This position supports our maintenance department by updating and maintaining fleet service and maintenance records, providing support for service and...

  • Technical and Operations Support

    Found in: Talent CA C2 - 2 weeks ago

    Québec City, Canada Desjardins Full time

    The work mode arrangement for the position is full-time on site. The incumbent participates in effectively managing the caisse's computer equipment, IT systems and technological equipment. He or she carries out various operational activities related to processes associated with Caisse du Plateau Montcalm products and services. More specifically, you will be...

  • Technical and Operations Support

    Found in: Talent CA C2 - 2 weeks ago

    Québec City, Canada Desjardins Full time

    The work mode arrangement for the position is full-time on site. The incumbent participates in effectively managing the caisse's computer equipment, IT systems and technological equipment. He or she carries out various operational activities related to processes associated with products and services. More specifically, you will be required to :Participate in...

  • Administratrice, Administrateur en Ressources

    1 week ago

    Quebec City, Canada Université Laval Full time

    Administratrice ou administratrice en ressources informationnelles - Domaine d'expertise (non officiel) Exigences normales Note Sous réserve de l’évaluation des compétences, toute combinaison de scolarité et d’expérience jugée équivalente et pertinente pourra être considérée. Scolarité et expérience Grade universitaire de 1er cycle dans une...

  • Technicien Soutien Technologique

    4 days ago

    Quebec City, Canada Groupe Deschênes Inc. Full time

    **Technicien soutien technologique - niveau 1** Sous la supervision du chef d’équipe support aux usagers basé à Montréal, le technicien agit à titre de personne-ressource auprès des utilisateurs dans l’identification et la résolution de problèmes techniques niveau 1 reliés aux équipements et logiciels de Groupe Deschênes inc. et de ses...

  • Senior Transformation Project Manager

    4 days ago

    Quebec, Canada NES Fircroft Ltd Full time

    Our Client, a large reputable company is currently looking for a Senior Transformation Project Manager to work a 15 month contract in Montreal, Quecbec. The Senior Transformation Project Manager is responsible to define and execute projects that drive business results across Parts and Procurements teams relating to...