Licensing Officers
6 months ago
Salary: $60-75K annually
If this sounds like a fit, we want to hear from you
Note: Interviews for this position will be conducted by Microsoft Teams. The BAO currently follows a Hybrid Work model whereby employees may visit the office as frequently as is needed and has the option to work from a home office up to 4 days/week. The BAO has a COVID-19 vaccination policy that requires all staff be fully vaccinated by a Health Canada approved COVID-19 vaccine or undergo regular testing. Individuals with valid medical or other human rights-based exemptions will be considered for appropriate accommodation within the policy.
**Responsibilities**
**General Licensing Team Duties**
- Works with landowners of existing unlicensed cemeteries throughout Ontario to educate them on licensing requirements and assist them in becoming duly licensed under the FBCSA; alternatively, coordinates with the landowner and local municipality to have the cemetery transferred to the municipality, or as a last resort, to have the cemetery formally declared abandoned under the FBCSA.
- Analyses, reviews and approves cemetery, crematorium and alternative disposition (hydrolysis) by-laws; works closely with operators to ensure the by-law approval process is followed and with the assistance of the BAO's sample by-laws, ensures that the operator's by-laws are in compliance with applicable legislation and regulations.
- Analyses, reviews and approves cemetery plan filings to ensure they meet legislative requirements.
- Communicate and coordinate with the Inspections, Compliance, and Enforcement (ICE) team to ensure sharing of information and follow-up related to various licensing activities.
- Provides support in responding to Licence Appeal Tribunal (LAT) appeals of proposals concerning eligibility for licensure.
- Monitors, tracks, and reports emerging issues or trends to the Manager and Registrar.
- On occasion, may provide support the Personal Licensing and Education team members re. personal licensing duties.
**Stakeholder Outreach**
- Responds to licensing-related inquiries and complaints (verbally or in writing) and advises consumers of their rights and responsibilities under relevant legislation, to increase consumer and industry awareness and to strengthen consumer protection.
- Liaises with the ICE Team to ensure coordination of efforts in response to complaints or escalations where licensing is involved.
**What will you bring to the BAO?**
- Knowledge of customer service standards and protocols to consistently provide professional and responsive customer service and care.
- Ability to handle contentious issues and/or stakeholders in a diplomatic manner.
- Analytical methods, techniques, and judgement to probe for information and determine customer objectives, needs, requests or concerns
- Organizational skills to work with established deadlines and standards for licensing activities.
- Collaboration skills to work as a committed team member.
- Sound judgement in assessing situations to determine appropriate course of action, including when to escalate matters to management for issues resolution.
- Advanced proficiency using MS Office (Teams, Word, Excel) and other business tools and technologies
**You will REALLY stand out if you have the following**
- Experience with Delegated Administrative Authorities
- Experience in or understanding of the bereavement sector
- Experience reading site plans/drawings, reviewing by-laws and interpreting legislation
- Bilingual (French/English)
**About **BAO**
- The Bereavement Authority of Ontario (BAO) is a delegated authority administering provisions of the _Funeral, Burial and Cremation Services Act, 2002 (FBCSA)_ on behalf of the Ministry of Public and Business Service Delivery. Responsible for protection of the public interest, the BAO regulates and supports licensed: funeral establishment operators, directors and preplanners; cemetery, crematorium and alternative disposition operators; transfer service operators; and bereavement sector sales representatives across Ontario. The BAO is wholly funded by licensee fees (not tax dollars)._
- The BAO offers a casual work environment, flexible work hours, and a competitive compensation and benefits package. The BAO is an equal opportunity employer and committed to fostering an accessible and inclusive environment for employees and licensees. If you require any accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let our HR department know and we will work with you to meet your needs._
-
Licensing Officer
6 months ago
Toronto, Canada Bereavement Authority of Ontario Full time**Responsibilities** **General Licensing Team Duties** - Works with landowners of existing unlicensed cemeteries throughout Ontario to educate them on licensing requirements and assist them in becoming duly licensed under the FBCSA; alternatively, coordinates with the landowner and local municipality to have the cemetery transferred to the municipality, or...
-
License Officer
2 weeks ago
Old Toronto, Canada City of Toronto Full timeLICENSING ASSURANCE & COMPLIANCE OFFICERJob ID: 52037Job Category: Audit, Compliance & InspectionsWork Location: East York Civic Centre, 850 Coxwell AveJob Type & Duration: Full-time, Permanent VacancyHourly Rate and Wage Grade: $43.58 - $47.75, TF0551, Wage Grade 13Shift Information: Monday to Friday, 35 hours per week - HybridAffiliation: L79...
-
License Officer
6 days ago
Old Toronto, Canada City of Toronto Full timeJob ID: 52037Job Category: Audit, Compliance & InspectionsDivision & Section: Municipal Licensing & Standards, MLS Licensing ServicesWork Location: East York Civic Centre, 850 Coxwell AveJob Type & Duration: Full-time, Permanent VacancyHourly Rate and Wage Grade: $43.58 - $47.75, TF0551, Wage Grade 13Shift Information: Monday to Friday, 35 hours per week -...
-
Project Coordinator
6 months ago
Toronto, Canada Katalyst Licensing & Promotions Inc. Full time**Job Description - Project Coordinator** **Responsibilities Include**: - Managing Licensor approvals - Setting and managing project timelines/ work-back schedules - Supporting with retail market research - Domestic & overseas supplier communications - Manage required Canadian and Licensor testing - Budget management - Maintaining contact reports -...
-
Licensing Clerk
4 months ago
Toronto, Canada PLATFORM Insurance Full timeThe Licensing Clerk is responsible for managing and maintaining all licensing and compliance documentation, as well as supporting legal and regulatory functions, within Platform Insurance Management Inc. as well as for its related companies (“PLATFORM”). This includes ensuring that all relevant corporate entities, agents and brokers are properly licensed...
-
Licensing Administrator
6 months ago
Toronto, Canada Neilson Financial Services Full timeThis responsibility extends to managing renewals of these Life Licenses as well as tracking their individual CE Credits to ensure all personal development requirements are being maintained. In addition, this role would act as the Administrator for the Sales Academy with registration of courses and examinations for our unlicensed agents and reconciliation of...
-
Licensing Assurance
3 weeks ago
Toronto, Canada City of Toronto Full time**Job ID**: 52037 **Job Category**:Audit, Compliance & Inspections **Division & Section**:Municipal Licensing & Standards, MLS Licensing Services **Work Location**:East York Civic Centre, 850 Coxwell Ave **Job Type & Duration**:Full-time, Permanent Vacancy **Hourly Rate and Wage Grade**:$43.58 - $47.75, TF0551, Wage Grade 13 **Shift Information**:...
-
Licensing & Operations Support Specialist
4 months ago
Toronto, Canada Purves Redmond Full time**Operations**: Purves Redmond Limited (PRL) is an innovative and entrepreneurial insurance brokerage and employees benefits consulting firm based in Toronto with offices in Vancouver, Calgary, and Montreal. We have an exciting opportunity in our growing Toronto office for a Licensing & Operations Support Specialist within our Operations Team. **Role...
-
Licensing & Registration Specialist
1 month ago
Toronto, Canada Financial Services Regulatory Authority of Ontario Full timeDescription : *3 positions available for this role* Purpose of Position Accountable for reviewing and analyzing license and registration applications from provincial financial service intermediaries regulated by FSRA in order to authorize their approval or recommend denial. To provide information, advisory, consultation and training services to...
-
Licensing Coordinator
6 months ago
Toronto, Canada Aecon Group Full time**Come Build Your Career at Aecon!** As a Canadian leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive! We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to...
-
Entandem - Licensing Coordinator
6 months ago
Toronto, Canada SOCAN - Society of Composers, Authors and Music Publishers of Canada Full timeWe’re Hiring! Licensing Coordinator Toronto, Ontario Full-time - Contract Hybrid WHO WE ARE Entandem simplifies music licenses for Canadian businesses that use recorded and or live music to make their business better. Our experienced team of music licensing professionals administers music licenses for the use of live and recorded music in public...
-
Licensing & Operations Support Specialist
3 months ago
Toronto, Canada Purves Redmond Limited Full time**We have an exciting opportunity in our growing Toronto office for a Licensing & Operations Support Specialist within our Operations Team.** **As a licensing & operations support specialist at PRL, a typical day might include the following**: - Ensure all necessary documentation is completed accurately and submitted to regulators in a timely manner; -...
-
Licensing & Registration Specialist
1 month ago
Toronto, Canada Financial Services Regulatory Authority of Ontario (FSRA) Full timeAt FSRA, our vision is to ensure financial safety, fairness, and choice for Ontarians. As a financial services regulator, we’re passionate about protecting consumers. Our principles-based approach means we can quickly and effectively respond to the changing needs of consumers and the industry. Our team combines industry expertise with commitment to public...
-
Licensing Manager
7 months ago
Toronto, Canada Zurich Insurance Full time**Are you ready to grow your career in travel assistance?** - At World Travel Protection, protecting people is our priority. We take care of corporate and leisure travelers, helping them avoid risks before they escalate and providing them with immediate access to the right experts when an emergency happens.- Our extensive experience in global travel risk...
-
Office Assistant
6 months ago
Toronto, Canada Len Corp. Full timeResponsibilities: - Answer and direct phone calls, take messages, and handle inquiries - Maintain and update office records, files, and databases - Perform general office errands such as purchasing office supplies or running timely office-related errands - Liaise with subcontractors, suppliers, and vendors to obtain quotes, request information, and...
-
Part-time Real Estate Agent
6 months ago
Toronto, Canada ENSO Realty Inc. Full time**About ENSO Realty**: ENSO Realty, founded by a group of professionals from the investment industry, we pride ourselves on being a high-tech bespoke brokerage that provides unparalleled service to our clients. With a strong commitment to excellence, cutting-edge technology, and a supportive corporate culture, we're looking for enthusiastic individuals to...
-
Licensed Insurance Sales Representative
1 month ago
Toronto, Canada Randstad Canada Full timeHave you been looking to make a career change or have you been looking to elevate your sales skills? Do you hold a valid LLQP license? Would you like the chance to be part of a dynamic team and make an impact in a fast-growing, innovative company?We are looking for outgoing and motivated individuals who are comfortable in a call centre environment who want...
-
Licensed Sales Assistant
21 hours ago
Toronto, Ontario, Canada Disability Solutions Full timeSales and Service Representative OpportunitySalary: $60,000 - $80,000 per yearWe are seeking a highly motivated Sales and Service Representative to join our team at Disability Solutions. As a Licensed Sales Assistant, you will play a vital role in supporting our financial advisors and the Branch Manager by ensuring the office is managed efficiently and...
-
Office Manager
6 months ago
Toronto, Canada Alloway Property Group Ltd. Full timeJob Summary: **Responsibilities**: - Manage office activities and operations to ensure efficiency and compliance with company policies. Create SOPs as necessary to ensure the efficient operation of our office. Communicate effectively with necessary individuals to manage timeline & ensure compliance with project deadlines. - Extensively project manage both...
-
Newly Licensed Real Estate Agent
5 months ago
Toronto, Canada Right At Home Realty Inc Remote Work Freelance Full timeWhy Join Us? Sure, we are the largest independent brokerage in Canada and that is pretty darn impressive, but we are more than just that. Since , we've been empowering real estate entrepreneurs in establishing and growing their businesses their way. Our business model, culture, resources, and support that includes a dedicated Agent Success Coach, are just...