Receptionist & Administrative Assistant
3 months ago
Provide administrative support as required.
Provide quality customer service to both internal and external stakeholders.
Creates, composes, and edits technical and/or administrative correspondence and documentation.
Utilizes knowledge and understanding of underlying operational issues to assist in administrative problem solving, and plan, develop and implement projects and programs.
Accept monetary and non-monetary donations on behalf of the association and record the related information in appropriate designated areas.
Assists in the coordination, supervision, and completion of special projects as appropriate.
Responsible for opening and closing the facility, with special care to ensure the facility is secure and operational each day.
Greet participants, the public and stakeholders professionally, guiding them and providing direction as required.
Exercise effective conflict management skills.
Operate the main phone line, computer, photocopier, debit machine and fax machine.
Receive and distribute mail and coordinate outgoing mail.
Oversee the lobby and related areas to ensure the atmosphere remains professional and kept as a place of business.
Support programs as required through effective coordination, communication and supportive efficiencies.
Support the administration of the Board of Directors.
Required to work cooperatively with volunteers on various levels.
Other duties as assigned.
Collaborate with External Relations Team for YWCA Communications including but not limited to:
- Newsletters or YWCA Publications
- Events
- Social Media
- Media Relations
- Preparation of documentation for support of projects
**Skills**: Preferred
- Ability to work harmoniously with others
- Strong organizational skills
- Microsoft 365 Business Suite
- Customer Service
**Behaviors**: Preferred
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Team Player: Works well as a member of a group
**Motivations**: Preferred
- Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
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