Customer Service Receptionist/appointment

2 months ago


Lethbridge, Canada The Gary Moe Auto Group Full time

**About Us**:
Join our dynamic team at The Gary Moe Auto Group, where customer service meets excellence We’re passionate about delivering top-notch automotive services and building lasting relationships with our clients. As a Service Appointment Coordinator/Receptionist, you’ll play a vital role in keeping our operations running smoothly while providing exceptional customer experiences.

**Key Responsibilities**:

- **Customer Service**: Greet customers with a friendly attitude, answer incoming calls, and address inquiries professionally.
- **Appointment Scheduling**: Coordinate and schedule service appointments, ensuring efficient time management for the service team.
- **Administrative Duties**: Maintain accurate records, manage data entry, and handle correspondence related to service appointments.
- **Communication Hub**: Act as a liaison between the service department and customers, keeping them informed about the status of their vehicles.
- **Organization**: Manage front desk operations, including keeping the reception area tidy and welcoming.
- **Support Team Efforts**: Assist other team members with tasks to enhance the overall service experience.

**Qualifications**:

- Strong communication and interpersonal skills.
- Ability to multitask in a fast-paced environment.
- Proficient in basic computer programs and scheduling software.
- Prior experience in customer service, automotive, or administrative roles is an asset but not required.
- A positive attitude and a willingness to learn.

**What We Offer**:

- Competitive salary and benefits package.
- Opportunities for career growth within a supportive team environment.
- Training to ensure your success in the role.
- A vibrant workplace with a focus on customer and employee satisfaction.

Pay: $2,500.00-$5,000.00 per month

**Benefits**:

- Company events
- Dental care
- Extended health care
- On-site parking
- Store discount
- Vision care

Schedule:

- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Work Location: In person


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