Sales Coordinator

3 weeks ago

Toronto, Canada Merrithew International Inc. Full time

**Job description**

**Job Title: Sales Coordinator (Hindi / Vietnamese / Russian Speaking)**
**Reporting to: Senior Sales Manager**

**About Us**

**Position overview**
This bi-lingual position will report to the Senior Sales Manager. The position will be hybrid but irregular meetings at Merrithew corporate office in Toronto. This position will be focused on business development and coordination in territories as appointed by Vice President, Business Development and Strategic Sourcing

**Responsibilities**:
**1) Sales Support**:

- Assist Sales Manager with market research, leads generation and initial qualification before passing pre-qualified leads to sales managers for designated territories
- Create and maintain sales reports
- Support Sales Manager with customer meetings and translation if necessary, and contribute to overall customer satisfaction by promptly handling inquires

**2. Hosting coordination and customer service in appointed territories**
- **2.1) Before Education Hosting**_
- **Documents Preparation**: Hosting Agreements, IT Agreements
- **Order Creation in EMS**:

- **Updating Tracker** and ensure most up-to-date info
- **Invoicing**: Deposits, final payments, exams, makeups, privates
- **Send workshop notes** to Host Sites upon receiving final payments
- **Send required Paperwork** to Host Sites prior to Hosting begins
- **Travel Arrangements**:

- Book flights;
- Coordinate with sites about ground travel, hotel arrangements, travel within Japan, etc.;
- Connect ITs with Host Sites by setting up group chats;
- Calculate expense sharing when ITs travel to multiple Host Sites in one trip;
- Invoice **IT Expense** to Host Sites prior to IT departure;
- Prepare **IT Brief** prior to IT departure
- **Follow up payments weekly**: Deposits, final payments, IT Expenses, exams, makeups, privates
- **2.2 During Hosting**_: _
- Provide assistance to ITs during their stay hosting territories
- Provide ongoing assistance to Host Sites as required
- **2.3 After Hosting**:_
- **Exams/Makeups/Privates**: Collecting post documentation and submitting to programming; coordinate and follow up with Programming on exam results
- **Paperwork**: Collect hosting Paperwork; follow up missing documents; enter into EMS and issue Completion Letters
- **IT Invoice**: Collect, annotate, and submit to Accounting

**Qualification Requirement**:

- Minimum 2 years of work experience in a sales administration or inside sales support role
- University degree is required
- Bi-lingual, high proficiency in English and a required second language is a must. _**Please mention language proficiency levels in the resume.**_
- Advanced user of Excel and other Windows office software; Skilled user for customer relationship management software
- Excellent interpersonal skills: can thrive in a team setting but doesn’t mind to take initiative to lead a project
- Superior attention to detail to ensure quality of work
- Must be comfortable with multi-tasking and able to manage your own schedule efficiently to fit into a client facing environment as well as internal stakeholders
- Result-driven, take challenges as learning opportunities with a can-do attitude
- Prior experience with international business is an asset
- Can legally work in Canada, open to full time in-office work or hybrid work

Merrithew® is committed to providing accessible employment practices that comply with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment and selection process, please indicate so by notifying Human Resources.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
- Work from home

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

Application question(s):

- In future would you require sponsorship to work in Canada?
- What are your salary expectations?
- Why are you currently looking for a new job opportunity?
- We are located at 1271 Tapscott Rd,Scarborough. Are you open to working on-site & would the commute work for you?
- Are you legally entitled to work in Canada?

**Experience**:

- Sales administration: 2 years (preferred)

**Language**:

- Hindi (preferred)
- Vietnamese (preferred)
- Russian (preferred)

Work Location: Hybrid remote in Toronto, ON

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