Manager, Quality Assurance

5 months ago

Toronto, Canada Propel Holding Inc Full time

**_About Us:_**

Propel (TSX: PRL) is the fintech company building a new world of financial opportunity by facilitating access to credit for consumers underserved by traditional financial institutions. Through its AI-driven platform, Propel evaluates customers in a more comprehensive way than traditional credit scores can. Our revolutionary fintech platform has already helped consumers access over one million loans and lines of credit and over one billion dollars in credit.

To build a new world of opportunity we bring together the brightest talent to help us build opportunities. We are entrepreneurs and believe in measuring success through results and growing within; talent and hard work never goes unnoticed. At Propel, we are here to change the way employees, customers and shareholders succeed together.

We are a team of passionate entrepreneurs, who foster curiosity and growth in our employees. Our culture is why we’ve been so successful and why our employees choose Propel to build their careers. Its also why we’re one of North America’s fastest growing companies and a Best Place to Work.

Join us as we change the way employees, customers and shareholders succeed together.

**_ About You:_**

As a fast-growing fintech, we stay true to our startup roots. You picture yourself within a vibrant and entrepreneurial organization where your ideas will be heard, and you have an opportunity to showcase your talent. You are motivated by goals, a self-starter and like to wear multiple hats.

**Responsibilities**
- Establish and maintain a comprehensive quality assurance strategy and framework aligned with company objectives and industry best practices.
- Lead and manage a team of quality assurance professionals, providing guidance, coaching, and performance feedback.
- Organize and assist manual quality assurance professionals to ensure mínimal production defects.
- Establish and maintain quality control processes, including the development and execution of test plans, test cases, and test scripts
- Participate in post release production validation as needed.
- Participate in all SCRUM events, including backlog grooming, sprint planning, and daily stand-ups.
- Mentor other QA team members and assist them with domain knowledge.
- Conduct thorough quality inspections and audits to identify areas for improvement and ensure compliance with quality standards
- Collaborate with cross-functional teams to define quality metrics, set quality goals, and implement corrective and preventive actions
- Monitor and analyze quality metrics and key performance indicators, providing regular reports and insights to senior leadership.
- Stay up-to-date with industry trends, emerging technologies, and regulatory requirements related to quality assurance
- Foster a culture of quality and continuous improvement, promoting awareness and adherence to quality standards across the organization.

**Requirements**:

- 8+ years of experience in quality assurance, with at least 3 years in a leadership or managerial role
- 5+ years of experience SDLC in an Agile/SCRUM environment including strong hands-on background.
- 5+ years’ experience in the financial services, credit or FINTECH industry.
- Aptitude for learning new systems, technologies, and concept.
- Accuracy and attention to detail
- Strong knowledge of quality assurance methodologies, tools, and best practices
- Proven experience in developing and implementing quality control processes and procedures
- Strong analytical and problem-solving skills, with the ability to identify root causes and drive effective solutions
- Excellent leadership and team management skills, with the ability to inspire and motivate a team
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders at all levels
- Bachelor's degree in a relevant field; relevant certifications (e.g., Six Sigma, ASQ) are desirable

**Benefits to Joining Propel**
- Growth and opportunity - we pride ourselves on promoting from within
- Incredible company culture
- Competitive salary and health benefits
- Comprehensive vacation package
- Group health and dental benefits
- Group RRSP program
- Support for new parents
- Diverse and inclusive workplace
- We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted. No agencies or phone calls._

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