Quality Assurance Integrator

2 days ago

Toronto, Canada City of Toronto Full time

**Job ID**: 51704

**Job Category**:Information & Technology

**Division & Section**:Technology Services, Project & Strategy Delivery

**Work Location**:55 John St, Toronto, ON M5V 3C6

**Job Type & Duration**:Full-Time, 2 Temporary (12 month) vacancies

**Salary**:$112,280.00 - $149,247.00

**Shift Information**: Monday to Friday, 35 hours per week

**Affiliation**: Non-Union

**Number of Positions Open**: 2

**Posting Period**: 29-Nov-2024 to 13-Dec-2024

If you are passionate about leading the delivery of high quality information technology solutions, you will contribute, oversee and advise the Software Testing and Quality Assurance practice for a diverse array of Technology Services, projects and operational initiatives when you join the City of Toronto as a Quality Assurance Integrator.

**Major Responsibilities**:
Your responsibilities as a Quality Assurance Integrator (Quality Assurance Lead) will be varied. Specifically, you will:

- Perform a key role in supporting and elevating the software Quality Assurance (QA) practice through the development of an effective Test Automation Framework based on QA principles, best practices and industry standards in environments where Agile (Scrum, Kanban), CI/CD, DevOps and traditional Waterfall methodologies are utilized.
- Leverage technical knowledge and experience to help design, guide and review all layers of Test Automation in every stage of the development cycle, such as Unit, Functional, Component, Integration etc., and supporting the implementation of a TDD/BDD development model amongst others.
- Collaborates and works closely with Program Management Offices and operational (sustainment) initiatives to devise quality strategies for the effective delivery of solutions in compliance with QA policies, standards and procedures. Provides reports on tests results, provides feedback and raises any issues or concerns that could have implications in the delivery of solutions.
- Advises on the development, maintenance and execution of Test Automation practices for, functional, regression, integration and end-to-end testing.
- Recommends software test automation approaches based on project needs and sustainment plans.
- Leads the establishment of a performance measurements model for overseeing end-to-end quality control and compliance in the delivery of technology solutions. Perform regular audits to ensure proper adherence to QA process and standards.
- Provide critical insight and develop reports on quality measurements (KPIs) and QA compliance to drive discussions towards quality improvement.
- Oversee or execute as required performance (load/stress) testing activities using existing or new tools. Interpret test results, produce reports and report back any significant risk concerns.
- Supervise, motivate and train staff, ensuring effective teamwork, high standards of work quality, continuous learning and innovation.
- Manages, leads and/or oversees as required the Software Quality Assurance component of large IT initiatives.
- Collaborates with project teams on the definition of test strategies and test plans to ensure the final product meets the clients' requirements.
- Manages, advises and/or oversees on the User Acceptance Testing procedures and Quality Assurance measures for projects and attends project meetings as required.
- Ensures that a proper gating criterion is applied through the execution of the project. Checks for compliance as it receives the Development team's unit and sub-system integration testing results.
- Supervise the day-to-day operation of all assigned staff including the scheduling, assigning and reviewing of work; authorize and coordinate vacation and overtime requests; and monitor and evaluate staff performance, approve salary increments, hear grievances and recommend disciplinary action when necessary.
- Provide input when required into the assigned budget. When requested ensure that expenditures are controlled and maintained within approved budget limitations.
- Lead different forums such as communities of practice, working groups, etc. where sharing knowledge/technical expertise with fellow QA team members is required.
- Recommend and implement quality assurance requirements consistent with the _Municipal Freedom of Information Privacy and Protection Act_ (MFIPPA) as well as corporate and legislated standards related to confidential data.
- Provide leadership during the procurement process related to evaluating, and recommending technical solutions with regards to quality assurance.
- Propose and implement plans in support of continuous process improvements including opportunities to enhance the Software Testing Methodology, QA Standards, process and procedures.

**Key Qualifications**:

- Post-Secondary education in Computer Science or in "STEM" (Science, Technology, Engineering and Math) disciplines, Electronic Engineering or equivalent and considerable experience working within an organization with a Quality Assurance Center of

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