Business Innovation Associate

3 weeks ago

Mississauga, Canada Bayshore HealthCare Full time

**ABOUT THE ROLE**

The Business Innovation Associate under the direct supervision of the Innovation lead; Designs, produces, and analyses clear and concise client specific requirements for multiple business projects. And supports the lead innovation.

**A DAY IN THE LIFE**
- Lead the assessment of business needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes) to prioritize immediate business needs and recommends options, risks, and cost vs. benefits.
- Capture clearly in simple language, business requirements to technical requirements for review by our internal IT partners.
- Analyze the viability of the solution to meet project timelines, and quality. Recommend alternative solutions that meet business needs.
- Support multiple complex business processes, requiring integration of innovative solutions that may cross multiple functions of the business.
- Identify existing tools and technologies across the enterprise as part of requirements process.
- Working with various vendors and project delivery teams ensuring a solution has good, solid, well written requirements that support IT delivery teams to create solutions that align to the requirements.
- Build relationships, work collaboratively, and resolve problems with people at all levels in the organization.
- Support all program teams throughout all phases of the project.
- Drive end to end delivery working with the integrated development, QA and UAT teams ensuring delivery stays on track, defects are resolved in a timely manner.
- Provide status updates on assigned projects for review on a weekly cadence.

Job Qualification

**WHAT YOU BRING TO THE TEAM**

**Education**
- Undergraduate degree in a technical area of study (Computer Science, Engineering etc.)
- 5 - 8 years’ experience as a Business Systems Analyst
- 2+ years of experience with, business processes, and integrations.
- 2+ years of experience with technical/Business analysis and API documentation

**Experience**
- Experience with healthcare operations and any Hospital Information Systems (HIS) platform/software preferred
- Good understanding of Microsoft’s CRM is also considered as an asset
- Must have: Experience with Software Development Lifecycle methodologies (Waterfall and Agile) and UML tools
- Ability to compile in details MS visio documentation to support the requirements gathering process.
- Experience with MS office suite, XL, Visio, Teams
- Ability to effectively communicate with business and technical staff and provide leadership in managing issues
- Excellent decision-making, verbal and written communication skills; interpersonal and organizational skills
- Strong analytical and problem-solving skills
- Willingness to roll up sleeves and do whatever it takes for a successful delivery of a project.

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