Administrative Co-ordinator

2 months ago


Toronto, Canada SickKids Full time

**About SickKids**:
Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and education. Our reputation would not have been built - nor could it be maintained - without the skills, knowledge and experience of the extraordinary people who come to work here every day. SickKids is committed to ongoing learning and development, and features a caring and supportive work environment that combines exceptionally high standards of practice.

When you join SickKids, you become part of our community. We share a commitment and determination to fulfill our vision of _Healthier Children. A Better World_.

Don’t miss out on the opportunity to work alongside the world’s best in paediatric healthcare.

**Position Description**:
We are currently looking for an Administrative Coordinator to join the Division of Cardiovascular Surgery, to provide administrative support for 4 surgeons, coordinate all aspects related to their administrative, travel and finance needs. In addition, you will play a back up role to our Education Coordinator, and learn the education side to the Division, We are looking for an energetic individual who is a self starter, detail-oriented, is flexible and is a team player.

**Here’s What You’ll Love**:

- A focus on employee wellness with our new Staff Health and Well-being Strategy. Self-care helps us support others.
- A hospital that welcomes and focuses on Equity, Diversity, and Inclusion.
- A flexible remote hybrid work environment.
- The opportunity to make an impact. Regardless of your role or professional interest, you’ll be making a difference at SickKids and contributing to our vision of Healthier Children. A Better World.

**Here’s What You Will Get to Do**:
**Administration**:

- Provide general administrative support to 4-5 full time surgeons
- Arrange meetings with various multi-level attendees; organize meeting rooms, catering, audio visual and equipment as required;
- Prepare and distribute meeting agendas and minutes;
- Maintain surgeon’s CV’s
- Coordinate and oversee projects from draft to implementation/completion;
- Help with travel arrangements for invited lectures
- Process expense and credit card reimbursements, along with travel reconciliation
- Provide ongoing support and coverage for other Coordinators within the Division.
- Provide backup support for the Education Coordinator (learn call schedule, onboarding, etc)

**Professional Accountabilities**:

- Develop strong relationships and communicate with multiple-level contacts across several portfolios and throughout the Hospital to exchange/ report/analyze moderately complex information;
- Independently respond and collaborate with other areas to problem-solve/resolve conflicts and roadblocks, and independently or collaboratively propose solutions to ensure patients are treated as prioritized and within acceptable Access windows;
- Maintain exceptional rapport with external contacts such as: patients, families, equipment vendors, other hospital sites, Children’s Aid Society, and Health Canada to respond to time-sensitive issues; Respond to patient and family questions and concerns in a timely fashion.

**Here’s What You Will Need**:

- Administrative experience, preferably in a health care setting;
- Ability to work in a fast-paced work environment with many interruptions and multiple priorities;
- Highly developed analytical, evaluative, and problem-solving skills with the ability to exercise discretion and confidentiality;
- Proven ability to prioritize work in an efficient and organized manner;
- Exceptional interpersonal, oral, and written communication skills;
- Demonstrated elevated level of judgment, tact, and diplomacy in interacting with a wide variety of internal and external stakeholders;
- Ability to work well independently, as well as in a team environment;
- Strong work ethic and attention to detail;
- Self-motivation and ability to be proactive.

**Assets**:

- Post-secondary degree/diploma in business or office administration or related field;
- Knowledge of medical terminology and experience using EMR systems; and/or other healthcare systems

**Employment Type**: Full time Permanent
Hybrid position: 2 days in office, 3 days work from home weekly

**Our Commitment to Diversity**:
The children and families we care for are from a variety of communities, and so are our employees. We welcome and encourage everyone to join our organization and be part of our team.

Thank you for your interest in joining SickKids. Only those applicants selected for an interview will be contacted. In accordance with our Hospital policy, employment at SickKids is conditional upon the Hospital’s receipt of all necessary documentation.

**How to Apply



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