Administrator, Retail Lending Operations

2 months ago

Surrey, Canada Coast Capital Savings Full time

As a member-owned cooperative, we’re helping our members with their real goals and real challenges so they can live the real life they want. It’s what we’ve been doing for over 80 years, and it’s why today we stand almost 600,000 members strong. Plus, we invest 10% of our budgeted profits back into our community - almost $90 million since 2000 alone - because when our members do well, we believe our communities should do well too.

Administrator, Retail Lending Operations (12-month temporary)
- Nov 5, 2024**Location(s)**: Help Headquarters**Job Type**: TEMPORARY (12-month)**myWork Options**: In-person, Hybrid**Starting Salary Range**: $49,000-$56,400**Background Screening Requirement**:

- Enhanced Criminal Record Check
- Credit Check
- Identity Verification
- Employment Verification
- References

**What's the job?**What you'll get to do**:

- Administration_
- Administration duties include advancing mortgages to law firms/customer accounts, which may include disbursing the mortgage, paying out existing CCS loans or external debt and providing a confirmation. Provide mortgage payout statements, which include penalty calculations based on mortgage and document type and security verification at all times, protecting CCS from risk.
- Monthly reconciliation of CMHC, Genworth, HPO, and Ticklers. Other duties include but are not limited to reports, small projects, loan maintenance, assumptions, verification of legal packages from law firms, verification of loan files requested by Credit Risk Review
- Change Management_
- Keep abreast of lending policy changes/procedures and technology applicable to the position. Respond positively to changes, challenges and new opportunities. Contribute to the process by assisting others, including branch staff and other departments at all times. Actively identify areas that may be improved and present ideas. Act as a resource for the development of existing processes and the implementation of new procedures
- Customer Focus_
- Provide professional, friendly service to all customers, internal and external. The administrator regularly contacts branch staff, partner departments, management and outside agencies to secure and provide information. Provide technical support and assistance to all customers. Respond promptly and courteously to all work-related inquiries and problems. Resolve issues to mutual satisfaction, referring others as needed for appropriate assistance.
- Provide alternatives to customers that improve the overall service experience. Take responsibility/ownership for the resolution of situations. Follow up with customers (internal/external) to ensure solutions continue to be satisfactory. Recognize situations that are beyond knowledge level and refer to the correct resources.
- Operations_
- Administrator acts as a technical knowledge resource for lenders and partner departments. Applies learned knowledge when making decisions about exceptions to policy and procedure while considering any risk to CCS. This skill is necessary in the day-to-day environment of lending administration, given the wide scope of situations that are regularly encountered.
- Risk Management_
- Responsible for maintaining and storing all retail loan file information - all documentation is reviewed and verified before transfer to the file room. Review/verification includes ensuring documentation adheres to lending policy, securities are registered, and CCS is not at risk when funds are advanced. Underwriting is verified for the quality of information. CCS documentation is reviewed for accuracy and required signatures. Missing information and documentation are reported and followed to resolution

**Who are we looking for?**
- Minimum 4 - 6 Years of Job-Related Experience
- High School Diploma plus some additional post-secondary courses.
- MS Office experience (Excel).

**Equity, Diversity & Inclusion at Coast Capital**- Why join Coast Capital Savings?
- **Purpose is our North Star.** We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities.
- **Committed to inclusion and engagement. **We have an ongoing focus on equity, diversity, and inclusion and routinely track how we’re doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive.
- **A career that grows with you.** We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership.
- **Work where you’re most effective.** In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role.
- **Benefits that flex to the needs of you and your family.** We offe

  • Supervisor, Retail Lending Operations

    3 months ago

    Surrey, Canada Coast Capital Savings Full time

    As a member-owned cooperative, we’re helping our members with their real goals and real challenges so they can live the real life they want. It’s what we’ve been doing for over 80 years, and it’s why today we stand almost 600,000 members strong. Plus, we invest 10% of our budgeted profits back into our community - almost $90 million since 2000 alone...

  • Supervisor, Retail Lending Operations

    3 months ago

    Surrey, Canada Coast Capital Full time

    Location(s):  Vancouver - Lower Mainland Job Type:  Full Time  myWork Options:  In-person, Hybrid Starting Salary Range: $63,300 to $75,900 Background Screening Requirement:   Enhanced Criminal Record Check Credit Check Identity Verification  Employment Verification References What’s the job? The incumbent is responsible...

  • Supervisor, Retail Lending Operations

    7 months ago

    Surrey, Canada Coast Capital Savings Full time

    As a member-owned cooperative, we’re helping our members with their real goals and real challenges so they can live the real life they want. It’s what we’ve been doing for over 80 years, and it’s why today we stand almost 600,000 members strong. Plus, we invest 10% of our budgeted profits back into our community - almost $90 million since 2000 alone...

  • Administrator, Retail Lending Operations

    1 week ago

    Surrey, Canada Coast Capital Savings Full time

    As a member-owned cooperative, we’re helping our members with their real goals and real challenges so they can live the real life they want. It’s what we’ve been doing for over 80 years, and it’s why today we stand almost 600,000 members strong. Plus, we invest 10% of our budgeted profits back into our community - almost $90 million since 2000 alone...

  • Administrator, Commercial Lending Operations

    4 months ago

    Surrey, Canada Coast Capital Savings Full time

    As a member-owned cooperative, we’re helping our members with their real goals and real challenges so they can live the real life they want. It’s what we’ve been doing for over 80 years, and it’s why today we stand almost 600,000 members strong. Plus, we invest 10% of our budgeted profits back into our community - almost $90 million since 2000 alone...

  • Legal Assistant

    2 weeks ago

    Surrey, Canada Fasken SLP Full time

    **LEGAL ASSISTANT** **Commercial Lending and Real Estate** **(Surrey Office)** **Who We Are** Fasken is a leading international business law and litigation firm, and was recently voted one of Canada’s Best Employers for 2024. Our firm’s 950 lawyers are located across offices in Vancouver, Surrey, Calgary, Toronto, Ottawa, Montréal, Québec City,...

  • Lending Specialist, Advice Centre

    1 week ago

    Surrey, Canada Coast Capital Savings Full time

    As a member-owned cooperative, we’re helping our members with their real goals and real challenges so they can live the real life they want. It’s what we’ve been doing for over 80 years, and it’s why today we stand almost 600,000 members strong. Plus, we invest 10% of our budgeted profits back into our community - almost $90 million since 2000 alone...

  • Manager, Real Estate Lending

    2 months ago

    Surrey, Canada CWB Financial Group Full time

    At CWB , we strive to build value for the people who choose us every day: our people, our clients and our investors. We do this by: - Putting people first and building relationships with intention- Seeking out and embracing new ideas- Believing that how we do things is as important as what we do Roles Specifications Location: Surrey, BC Term duration:...

  • Loan Administrator

    6 months ago

    Surrey, Canada Signal Automotive Inc. Full time

    **Loan Administrator** **Hybrid - Work from home / In office role** Signal Technologies is the market leader that is transforming the $15B CA-US vehicle import market. As we disrupt the industry, our unique business model is creating waves in both Canada and the US. We are experiencing explosive growth and are seeking a **Loan Administrator **to join us...

  • Chief Retail Operations Officer

    4 weeks ago

    Surrey, British Columbia, Canada Haze Smoke Shop] Full time

    Job OverviewThis is a pivotal role at Haze Smoke Shop, overseeing the entire retail operations department.Salary and BenefitsThe estimated annual salary for this position is $120,000-$180,000, depending on experience. Additionally, a comprehensive benefits package will be provided, including health insurance, retirement plan, and paid time off.Job...

  • Retail Store Operations Manager

    2 weeks ago

    Surrey, British Columbia, Canada MEENA BAZAAR CLOTHING LTD. Full time

    Job SummaryWe are seeking a highly motivated and experienced Retail Store Operations Manager to join our team at MEENA BAZAAR CLOTHING LTD. in Surrey, BC.The ideal candidate will have a strong background in retail operations and management, with experience in staff management, market research, and budget planning. Key Responsibilities:- Manage staff and...

  • Administrative Assistant

    4 months ago

    Surrey, Canada Sunrise Farms Full time

    **Sunrise Farms** is a group of companies with primary focus in the poultry industry. From our hatcheries to our “ready to eat” state of the art cooking facilities we service customers in the retail, food service and industrial sectors. We are proud of our support of the Canadian farm as well as our investment in the latest equipment and technologies at...

  • Retail Store Operations Manager

    4 weeks ago

    Surrey, British Columbia, Canada Hook & Ladder Liquor Store] Full time

    Job DescriptionWe are seeking a skilled Retail Store Supervisor to join our team at Hook & Ladder Liquor Store. As a key member of our retail operations, you will be responsible for ensuring the smooth day-to-day operation of the store.Key Responsibilities:Oversee all aspects of store operations, including customer service, inventory management, and visual...

  • Retail Administration Coordinator

    7 months ago

    Surrey, Canada Thrifty Foods Full time

    **Requisition ID**:182397 **Career Group**:Store Careers **Job Category**:Retail - Administration **Travel Requirements**:0 - 10% **Job Type**:Full-Time **Country**:Canada (CA) **Province**:British Columbia **City**:Surrey **Location**:9472 Morgan Crossing Thrifty **Postal Code**:V3Z 2L5 Our family of 131,000 employees and franchise affiliates...

  • Member Experience Specialist

    4 months ago

    Surrey, Canada Prospera Credit Union Full time

    **TEAM LOCAL is hiring** Built on nearly 80 years of service in local communities, Prospera Credit Union is a community-based, purpose-driven organization that offers a full range of financial products and services. Prospera is one of the largest credit unions in British Columbia, with approximately $9.3 billion in assets and 120,000 members. With 24...

  • Truck Driver

    7 months ago

    Surrey, Canada KTAP operations Full time

    Responsibilities: - Transport goods and materials over land to and from manufacturing plants, distribution centers, or retail locations - Inspect vehicles for mechanical items and safety issues and perform preventative maintenance - Plan routes and meet delivery schedules - Document and log work/rest periods and miles spent driving and retain fuel/toll...

  • Operations Administrator

    7 months ago

    Surrey, Canada Mercana Full time

    Mercana is one of North America’s leading home furnishings wholesalers, with interior designer and retail partners around the globe. As a “design-first” company, we produce unique pieces for the home each season including items such as wall art, furniture, lighting and home decor accessories. **Position Summary**: The Operations Specialist plays a key...

  • Retail Store Operations Manager

    4 weeks ago

    Surrey, British Columbia, Canada Gota & Fabric Mandi Ltd.] Full time

    Job OverviewWe are seeking an experienced Retail Store Supervisor to lead our store operations in Gota & Fabric Mandi Ltd. This is a full-time opportunity with an estimated salary of ₹35,000 - ₹50,000 per month.Key Responsibilities:Oversee daily store operations, ensuring smooth customer service and sales growth.Maintain store appearance, adhering to...

  • Senior Retail Operations Manager

    3 weeks ago

    Surrey, British Columbia, Canada Active Fire & Safety Services Ltd.] Full time

    We are seeking a highly skilled Senior Retail Operations Manager to oversee the daily store operations and lead a team of sales associates at Active Fire & Safety Services Ltd.About the Role:The successful candidate will be responsible for ensuring a positive customer experience, maintaining store appearance, and driving sales growth.Key Responsibilities...

  • Retail Operations Manager

    2 months ago

    Surrey, British Columbia, Canada beBee Professionals Full time $45,000 - $65,000

    Join our team as a Retail Operations Manager and take on the challenge of leading our sales team to success. As a key member of our leadership team, you will oversee daily sales operations, train staff, and ensure exceptional customer service.Key Responsibilities:Supervise and motivate the sales team to achieve sales targets.Develop and implement sales...