Loan Administrator

3 weeks ago

Surrey, Canada Signal Automotive Inc. Full time

**Loan Administrator**

**Hybrid - Work from home / In office role**

Signal Technologies is the market leader that is transforming the $15B CA-US vehicle import market.

As we disrupt the industry, our unique business model is creating waves in both Canada and the US.

We are experiencing explosive growth and are seeking a **Loan Administrator **to join us on this exciting journey. In this newly created role, you will be responsible for providing an exceptional experience to our customers, administering the loan origination process, collaborating with the sales team and ensuring compliance with our lending requirements.

**Key Outcome-based Responsibilities**:

- Action vehicle loan requests in Signal’s loan management software (LMS) in accordance with lending playbook to provide a streamlined loan funding experience.
- Coordinate with Borrowers on loan funding exceptions and missing documentation to adhere to compliance policies.
- Manage loan collections processes in accordance with terms and conditions of lending agreements for the purposes of supporting a healthy loan portfolio.
- Manage day-to-day loan operations processes with the objective of servicing customers ahead of SLA’s.
- Organize and periodically audit KYC compliance checklists to support Borrowers in maintaining good-standing account status.
- Coordinate and host regular inventory health meetings in conjunction with the Territory Sales Manager(s) and provide critical exception reports to Finance to maintain a healthy loan portfolio.
- Leverage BI tools to identify borrower trends and past-due loans and other issues to report to Sales team for customer escalation protocols.

**Qualifications**:

- Bachelor's degree in finance, business administration, or a related field preferred.
- Minimum of **2 years** of experience in B2B loan processing, administration, or a similar role with preference given to experience in the the auto finance industry.
- Strong understanding of lending principles, procedures, and regulations.
- Proficiency in loan origination software, database management systems, and MS Office Suite.
- Exceptional attention to detail and organizational skills.
- Ability to work independently and collaborate within a team environment.
- Commitment to maintaining confidentiality and integrity in handling sensitive information.

**What we offer**:

- Competitive salary commensurate with experience
- Employer paid benefits - Extended health, Dental, vision, AD&D and Life insurance
- Hybrid work environment
- Paid weekly team lunch (in office) and other team building activities
- 3 weeks paid vacation

**Job Types**: Full-time, Permanent

Pay: $62,000.00-$70,000.00 per year

**Benefits**:

- Dental care
- Discounted or free food
- Extended health care
- Life insurance
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Application question(s):

- Are you located in the Lower Mainland? Do you have transportation to reliably commute to our office 358 175a St, Surrey, BC?
- Are you legally eligible to work in Canada?

**Experience**:

- B2B Loan Processing or Administration: 2 years (required)
- Loan Collections: 1 year (preferred)

Work Location: Hybrid remote in Surrey, BC V3Z 6S7

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