Current jobs related to Front Office Manager - London - Homewood Suites by Hilton

  • Front Office Manager

    3 weeks ago

    London, Canada Staybridge Suites London Full time

    **About us** Staybridge Suites London, Ontario - Customer Satisfaction (Guest Feedback, Social Media Review). - Financial Performance (Up selling, Room Revenue, Operation Auditing). - Showing Initiative, Problem Solving, Staff Training, Team Leading. - Manages and motivates the Front Office team in order to provide a high standard of service for...

  • Front Office Manager

    4 weeks ago

    London, Canada Hampton Inn by Hilton London Full time

    **We are seeking a Front Office Manager who is required to work the front desk 40 hours per week.** **Must be available for all shifts that range since we are open 24 hours. Reliable transportation is required for all shifts. Mainly 3pm-11pm and 6pm-2am but occasionally 7-3, and overnights 11pm-7am.** - Monitor and develop team member performance to...

  • Front Office Manager

    3 weeks ago

    London, Canada Allure Hotel & Suites London Full time

    **RESPONSIBILITIES** - Responsible for leading the Front Office team to achieve the highest level of guest satisfaction - Maintain a high level of team morale through open communication at all levels - Elicit guest feedback and resolve any issues to ensure 100% guest satisfaction - Develop, implement and maintain existing Front Office SOPs - Work closely...

  • Front Office Manager

    2 weeks ago

    London, Canada Staybridge Suites London Full time

    **Job Summary** **Responsibilities** - Supervise and coordinate daily front office operations, ensuring efficient workflow and exceptional guest service. - Train, mentor, and manage front desk staff to deliver outstanding hospitality experiences. - Handle guest inquiries, complaints, and requests promptly and professionally. - Oversee the management of...

  • Front Office Management Expert

    23 hours ago

    New London, Canada Montcalm Collection Full time

    We are looking for a dedicated Rooms Division Manager to join our team at Montcalm Collection. The successful candidate will be responsible for leading the front office team, ensuring excellent guest service, and driving revenue growth.Job Description:The Rooms Division Manager will oversee all aspects of running the front office, including reception,...

  • Front Office Manager

    3 weeks ago

    London, Canada DoubleTree by Hilton London Full time

    **SCOPE AND GENERAL PURPOSE** To be committed to the development of a motivated, organized and empowered Guest Services team and provide the highest levels of service, professional work standards and guest care. To contribute to the overall profitability to the Hotel while ensuring the utmost guest satisfaction. **MAIN DUTIES** - Manage, monitor and...

  • Front Office Manager

    3 weeks ago

    London, Canada DoubleTree by Hilton London Full time

    **SCOPE AND GENERAL PURPOSE** To be committed to the development of a motivated, organized and empowered Guest Services team and provide the highest levels of service, professional work standards and guest care. To contribute to the overall profitability to the Hotel while ensuring the utmost guest satisfaction. **MAIN DUTIES** - Manage, monitor and...

  • ▷ Urgent Search! Assistant Front Office Manager

    5 days ago

    London, Canada SH Hotels & Resorts Full time

    Overview We love this role at SH Hotels & Resorts because it has so many different facets. There’s abundant opportunity to be creative, warm, imaginative—and further develop your leadership skills in our Front Office department. 1 Hotel Toronto has an opportunity for a service-minded Assistant Front Office Manager to lead and inspire our great-natured...

  • Assistant Front Office Manager

    3 days ago

    London, Canada Omni Hotels & Resorts Full time

    Location La Mansion del Rio The Omni La Mansion del Rio is ideally nestled along the historic Riverwalk among the banks of the Paseo del Rio in downtown San Antonio. It is within easy walking distance of the famous Alamo, El Mercado, La Villita District, Spanish governor’s Palace, San Antonio Convention Center and other well-known landmarks. Omni La...

  • Front Office Team Lead Position

    2 days ago

    London, Ontario, Canada Crescent Hotels & Resorts Full time

    Key RequirementsThe ideal candidate will have a minimum 1-year front desk or group coordinator hospitality experience, with previous supervisory experience being preferred. They will also have excellent computer skills, including MS Office and customer relationship management (CRM) software, with OPERA experience being a plus.Responsibilities and...

  • Front of House Manager

    4 weeks ago

    London, Canada Boston Pizza International Inc. Full time

    Reference # 2025-16097 Location London Date posted 01/25/2025 Address Wellington Road - 1090 Wellington Road South London, Ontario N6E 1M2 Canada **Description**: A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant's daily operations. This includes supporting the training,...

  • Front Office Coordinator

    5 days ago

    London, Ontario, Canada Physioplus Health Group Full time

    We are seeking a detail-oriented and compassionate individual to join our team as an Administrative Assistant - Healthcare. In this role, you will assist with front office and administrative tasks, ensuring seamless operations and exceptional patient experiences.BenefitsAt PhysioPlus Health Group, we believe in providing comprehensive benefits to support our...

  • Front Desk Manager

    4 weeks ago

    London, Canada Hannah Beauty Studio INC Full time

    Job Title: Front Desk Manager Job Summary: Key Responsibilities: - Client Service and Experience: - Greet and welcome clients, creating a friendly and professional environment. - Schedule and confirm client appointments, ensuring efficient booking and availability. - Handle client feedback and complaints with grace and professionalism, ensuring all issues...

  • Front Desk Manager

    3 weeks ago

    London, Canada Hannah Beauty Studio INC Full time

    **Job Title: Front Desk Manager** **Job Summary**: **Key Responsibilities**: **- Client Service and Experience**: **- Greet and welcome clients, creating a friendly and professional environment.** **- Schedule and confirm client appointments, ensuring efficient booking and availability.** **- Handle client feedback and complaints with grace and...

  • Front Office Team Member

    5 days ago

    London, Ontario, Canada Physioplus Health Group Full time

    We are looking for a dynamic and motivated person to join our team at PhysioPlus Health Group. As a Front Office Team Member, you will be responsible for assisting with various front office and administrative tasks.About UsPhysioPlus Health Group is an established physiotherapy clinic conveniently located on the Bloor subway line. We have a strong reputation...

  • Rooms Division Manager

    3 weeks ago

    London, Canada Residence Inn by Marriott London Downtown Full time

    Summary: The Room Division Manager is responsible for overseeing the hotel operations as it relates to Guest services within the rooms division. In the absence of the General Manager will also oversee the day to day operation of the hotel. Open to all applicants Canadian Citizens and permanent residence. - Oversee the overall operation of the front desk and...

  • Manager On Duty

    4 weeks ago

    London, Canada Delta Hotels by Marriott London Armouries Full time

    **Here we grow again! The Delta Hotels by Marriott London Armouries is seeking an Experienced Manager on Duty for their Guest Services Team!** **Must have at least 2 years experience as a Manager on Duty at a Hotel. Marriott Knowledge is preferred. Must be available to work evenings, weekends and holidays.** **A require** **JOB PURPOSE**: Presents...

  • Front Office Customer Care Full Time

    4 weeks ago

    London, Canada Lastman's Bad Boy Full time

    One of Ontario's finest and most highly successful retail chains with 12 locations, Lastman's Bad Boy is the one stop shop for all your household needs; furniture, mattresses, appliances and electronics. We are famous for our Solid Gold promise: lowest prices, best service, integrity and commitment._ - Originally founded in 1955 by Mel Lastman and reborn in...

  • Front-of-house Manager

    4 weeks ago

    London, Canada Hunter & Co. Full time

    **Job Summary** - **The Basic Gist**:_ Hunter & Co. offers a unique-and-refined dining experience in the heart of downtown London, Ontario. With small plates of delectable fare, freshly shucked oysters, and cocktails crafted by bartenders who love cocktails, we want to offer you a night out that you'll be talking about for weeks. The front-of-house manager...

  • Office Manager

    2 weeks ago

    London, Canada dds@londoncitydental.ca Full time

    _Dental Office Manager _ **REQUIREMENTS/EXPERIENCE**: - Dental office experience required - Clinical background considered an asset (Dental Assisting etc.) - Excellent command of the English language (both oral and written) - Exceptional people skills and supervisory skills - Ability to prioritize workload and have the flexibility to manage multiple...

Front Office Manager

1 month ago

London, Canada Homewood Suites by Hilton Full time

We are seeking a highly motivated and experienced Front Office Manager to join our team. As the Front Office Manager, you will be responsible for ensuring exceptional guest service and smooth operations at the front desk. If you have a passion for hospitality and excellent customer service skills, we would love to hear from you.

**Responsibilities**:

- Oversee the daily operations of the front desk, including check-in/check-out processes, guest inquiries, and requests
- Train and supervise front desk staff to ensure high-quality service standards are met
- Handle guest complaints and resolve any issues in a timely and professional manner
- Maintain accurate records of room availability, reservations, and guest accounts
- Coordinate with other departments to ensure seamless communication and guest satisfaction
- Manage and update hotel information on various booking platforms
- Monitor and maintain cleanliness and organisation of the front desk area
- Assist with administrative tasks such as scheduling, payroll, and inventory management

**Skills**:

- Strong guest service orientation with a friendly and professional demeanour
- Excellent communication skills, both verbal and written
- Fluency in multiple languages is a plus (e.g., bilingual or multilingual)
- Proficient in phone etiquette and handling phone systems
- Solid understanding of hotel operations and front desk procedures
- Ability to handle stressful situations with composure and problem-solving skills
- Strong organisational skills with attention to detail
- Proficient in computer systems/software used in hotel operations

What are we looking for?

Front Office Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
A degree or diploma in Hotel Management or equivalent

A minimum of 3 years of Front Office supervisory experience in the hotel, leisure, and/or retail sector

High level of IT proficiency

High level of commercial awareness and sales capabilities

Experience of managing people and developing people

Previous experience of managing a department and Profit and Loss account

Excellent leadership, interpersonal and communication skills

Accountable and resilient

Commitment to delivering a high level of customer service

Ability to work under pressure

Excellent grooming standards

Flexibility to respond to a variety of work situations

Ability to work on your own and as part of a team

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Familiar with Property Management Systems

A degree or diploma in Hotel Management or equivalent

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Vision care

Schedule:

- 8 hour shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed

**Experience**:

- Customer service: 3 years (preferred)

Work Location: In person