Claims Advisor

2 weeks ago


Montréal, Canada Desjardins Full time

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

Job Level

NV-07

As a property and casualty insurance claims advisor, you help serve and maintain business relationships with members and clients for all claims.

You handle medium-complexity property insurance claims and low-complexity accident benefit and bodily injury claims. You investigate and approve claims.

You solve problems using your analytical skills and discipline-specific knowledge. You draw on your sound decision-making to develop solutions, negotiate claims settlements and enter into agreements with members, clients, third parties and others.

You assist members, clients and practitioners. Interpersonal savvy is therefore essential.

General Information on the Position

Other working conditions- Workplace: Position located in Montreal, Lévis or Sainte-Thérèse, depending on the applicant selected. The work arrangement for the position is full-time telework #LI-Remote- Number of jobs available: 4

**Qualifications**:
- General college diploma in a related field- A minimum of three years of relevant experience- Experience in processing automotive or housing files (an asset)

Please note that other combinations of qualifications and relevant experience may be considered.- Personal claims adjuster representative certificate - Autorité des marchés financiers (an asset)- AMF commercial license (an asset)- CIP designation (an asset)- For vacant positions available in Quebec, please note that knowledge of French is required.

Specific knowledge- Upper intermediate knowledge of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients

Desjardins Cross-sector skills

Action oriented, Customer Focus, Differences, Nimble learning

Key competencies for the job

Decision quality, Interpersonal Savvy

Work Location

1, Complexe Desjardins, Montréal

Trade Union

Non Syndiqué

Unposting Date

2023-11-27

Job Family

Member/client sales and service (FG)

Desjardins Group is the largest cooperative financial group in Canada, and one of the largest employers in the country. It offers a full range of financial products and services and is home to a wealth of expertise in property and casualty insurance, life and health insurance, wealth management, services for businesses of all sizes, securities brokerage, asset management, venture capital, and secure, leading-edge virtual access methods.



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