Full-time Customer Service Representative
4 months ago
**About us**
We are professional, innovative, customer-centric, and our goal is to Human Care Group produces and provides walking aids, safe patient handling products, healthcare beds, medical equipment, and furniture. We improve freedom of movement and quality of care for millions of people around the world. Our vision is that our products become a natural part of life for those who need them by offering innovative solutions with every detail in mind..
Our work environment includes:
- Work-from-home days
We are currently looking for a Full-Time Customer Service Representative for Human Care Canada for our Ottawa office. Your primary responsibilities will be providing quality service to our dealer network with order intake and product inquiries. We are looking for someone to start immediately.
What you’ll do
- Respond to all caller inquiries with efficiency and appropriate urgency.
- Classify all documents and prepares orders for processing.
- Investigate and follows up on errors/discrepancies in products ordered.
- Perform quality assurance of data, files and correspondence.
- Provide support for other departments within our organization on a as needed basis.
**Experience**:
- 1-3 years’ experience providing customer service, preferably in a medical device office or showroom would be an asset.
- Must have an aptitude for providing successful customer interactions and an ability to show emotional intelligence, calmness, using proper telephone etiquette and active listening skills.
Technical Skills:
- Strong communication skills, verbal and written
- Strong working knowledge of Microsoft Office software including Outlook, Word, Excel
- Ability to learn and work with internal database systems.
Competencies:
- An ability to prioritize, multi-task and deal with competing priorities
- Good personal organizational skills
- High degree of accuracy and attention to detail
- Excellent judgment and decision-making skills
- Ability to work autonomously and within a team.
- Flexibility and the ability to adapt to a changing environment.
- Post-secondary education or equivalent experience
- Bilingualism an asset - (English /French)
The perks:
- Benefit package to commence immediately
- Hybrid role
- Three weeks’ vacation
- A 37.5-hour work week, Monday - Friday between 8:30AM and 5:00PM
- Free onsite parking
Salary will be based upon experience
**Salary**: $15.50-$23.00 per hour
**Benefits**:
- Dental care
- Extended health care
- On-site parking
- Paid time off
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Nepean, ON K2E 7K1: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)
Shift availability:
- Day Shift (preferred)
Work Location: Hybrid remote in Nepean, ON K2E 7K1
-
Full-time Customer Service Representative
5 months ago
Nepean, Canada Human Care Canada Inc. Full time**About us** We are professional, innovative, customer-centric, and our goal is to Human Care Group produces and provides walking aids, safe patient handling products, healthcare beds, medical equipment, and furniture. We improve freedom of movement and quality of care for millions of people around the world. Our vision is that our products become a natural...
-
Customer Service Representative
5 months ago
Nepean, Canada VISTA SERVICES Full timeThis is a permanent full-time position, Monday-Friday 9am-5pm. Vista Services offers a hybrid work model, 2 days from home and 3 days in the office. The office is located at Hunt Club and Prince of Wales Drive. **About Vista Services** Vista Services is more than just a financial partner - we are helping communities, the people that live within them and the...
-
Customer Service Representative
5 months ago
Nepean, Canada VISTA SERVICES Full time**Must be located in Ottawa, ON.** This is a permanent full-time position, Monday-Friday 9am-5pm. Vista Services offers a hybrid work model, 2 days from home and 3 days in the office. The office is located at Hunt Club and Prince of Wales Drive. **About Vista Services** Vista Services is more than just a financial partner - we are helping communities, the...
-
Customer Service Representative
5 months ago
Nepean, Canada Handi-House Full timeHandi-House, a leader in the retailing of mobility aids and home health care, is seeking a full-time customer service representative who will interact with clients and answer phone messages. We sell, service and rent walkers, wheelchairs and other home health care products to a growing market for seniors, caregivers and others in need of various mobility and...
-
Customer Service Representative
5 months ago
Nepean, Canada Sonovision Full time**JOB TITLE**:CUSTOMER SERVICE REPRESENTATIVE **COMPANY**: SONOVISION SONOVISION is a leading international company specializing in technical documentation and engineering services. We are seeking an extraordinary and dynamic individual to join our North America team as a Customer Service Representative and WOW our customers everyday. With our focus on...
-
Customer Service Representative
5 months ago
Nepean, Canada Best Buy Full timeAre you passionate about working with people and technology? We are hiring immediately for a Customer Service Representative (Cashier), which we call an Omni-Channel Specialist at Best Buy. As a Customer Service Representative (Cashier), you will process our customers’ purchases, returns, trade-ins and more. No experience required, we will equip you with...
-
Customer Service Representative
5 months ago
Nepean, Canada The HR ICU Full time**Job Title**: Customer Service Representative (Contractual) **Company**: Marcan Pharmaceuticals **Location**: In the Ottawa Office **Key Responsibilities**: - Respond to customer inquiries, provide product information, and assist with order processing. - Maintain a high level of customer satisfaction through effective communication and issue resolution. -...
-
Customer Service Representative
5 months ago
Nepean, Canada Summit Marketing Solutions Full timeWe are all about the customer experience and ensuring they are always cared for at all costs. We are on a mission to find individuals who can create and deliver fantastic customer experiences. Our business is about making customers happy. That's all we do. Our Customer Service Representative team has helped companies build engaged, pleased, profitable...
-
Customer Service Representative
5 months ago
Nepean, Canada Smart Safety & Health Distribution Inc. Full time**Smart Safety & Health** provides water treatment solutions, cottage water systems, and water softener systems. We have been providing Ontario with water treatment and air purification systems since 1977, Smart Safety & Health and our locations across Canada also provides HEPA filtration systems and whole home filter systems for both residential and...
-
Csr - Customer Service Representative
4 months ago
Nepean, Canada SIMPLICITY CAR CARE Full timeBusy automotive repair & body shop looking for a client service representative. **Responsibilities**: - Assist customers with inquiries, concerns, and requests in a professional and timely manner - Upsell products and services to customers based on their needs and preferences - Maintain accurate and detailed records of customer interactions and...
-
Customer Service Representative
4 weeks ago
Nepean, Ontario, Canada John the Plumber Ottawa Full timeJob Title: Full-Time DispatcherJohn the Plumber Ottawa is seeking a highly skilled and organized individual to join our office team as a Full-Time Dispatcher. This is a permanent and full-time role, Monday to Friday during daytime hours, with occasional rotating Saturday shifts.Key Responsibilities:Manage incoming phone calls and provide exceptional customer...
-
Customer Service Representative
4 weeks ago
Nepean, Ontario, Canada John the Plumber Ottawa Full timeJob Title: Full-Time DispatcherJohn the Plumber Ottawa is seeking a highly skilled and organized individual to join our office team as a Full-Time Dispatcher. This is a permanent and full-time role, Monday to Friday during daytime hours, with occasional rotating Saturday shifts.Key Responsibilities:Manage incoming phone calls and provide exceptional customer...
-
Overnight Part Time-full Time Team Member
4 months ago
Nepean, Canada A & W Food Service Full time**Overnight Team Member** A&W Merivale is now hiring (part time/full time) overnight team members! Working with A&W is more than just sharing a love of great burgers. By joining our team you’ll be on the front lines, helping us change the fast food landscape. From eliminating plastic straws, to root beer made with all-natural flavours, to being the first...
-
Customer Service Associate
5 months ago
Nepean, Canada Lowe's Full timeFull Time Position | Daytime, Evening and Weekend Availability By joining the RONA family, you’ll enjoy many benefits, such as: - An inclusive and safe working environment - Promotion of work-life balance - Exclusive employee discounts - Benefits: insurance (certain conditions apply), annual salary review, etc. - Opportunities for advancement within the...
-
Front Desk Customer Service Representative
4 months ago
Nepean, Canada Masterpiece Granite & Marble Inc Full timeResponsibilities for Front Desk Customer Service Representative - Accurately enter data into corresponding fields within various software programs - Identify and correct data entry errors using appropriate quality control methods - Manage and organize records and files - Receive and process invoices for payment and update invoice details accordingly - Inside...
-
Financial Services Representative
5 months ago
Nepean, Canada Meridian Credit Union Full time**Why Meridian?** At Meridian, our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are. **Find our story here**:About Meridian**: **Our Retail Banking Practice**: Our vision is to be recognized as the financial...
-
Customer Service Representative
2 weeks ago
Nepean, Ontario, Canada beBee Professionals Full time $25,000 - $35,000beBee Professionals in Nepean is looking for a talented Customer Service Representative to join our team. As a Cashier, you will be responsible for handling customer transactions, providing excellent customer service, and maintaining a clean and organized checkout area.Key Responsibilities:Process customer purchases and handle cash, credit, and debit...
-
Customer Service Representative
2 weeks ago
Nepean, Ontario, Canada beBee Professionals Full time $25,000 - $35,000We are seeking a skilled Customer Service Representative to take customer orders, prepare food items, and provide excellent customer service at our food counter.Key Responsibilities:Greet customers and take their orders efficiently.Prepare food items according to customer preferences.Maintain cleanliness at the food counter and restock supplies.Handle cash...
-
Customer Success Representative
5 months ago
Nepean, Canada VISTA CREDIT Full time**Job description** This is a permanent full-time position, scheduled Monday-Friday between 8am-6pm. Vista Services offers a hybrid work model, 2 days from home and 3 days in the office. The office is located at Hunt Club and Prince of Wales Drive. There is the opportunity to be fully remote if outside of the Ottawa area. **About Vista Services** Vista...
-
Customer Service Representative
5 months ago
Nepean, Canada Georgian Water and Air East Full time**Overview** We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. If you have excellent communication skills, a passion for helping others, and enjoy working in a...