Dispatcher/customer Service Representative
4 weeks ago
**Dispatcher / Outstanding Customer Service Representative**
**I'm looking for the best customer service talent out there Good energy, good attitude, good vibes, and friendly**
John The Plumber is hiring a full-time phone dispatcher/scheduler to work in our office in Nepean. We're a growing plumbing company with a great team of plumbers and support staff. It's a low-stress environment with fair management, and we're hoping to find amazing customer service talent
**Job Position**: Dispatcher / Scheduler / World-Class Customer Service.
**What the job looks like**:
- Receiving inbound phone calls.
- Provide stellar customer service.
- Using our scheduling software to appropriately schedule jobs to plumbers/gas technicians.
- Problem-solving.
- Get to the office located in Nepean. (Off hunt club. Not many buses)
- Work in the office.
**Perks**:
- Solid Starting Wage.
- Negotiation For Raise After Probation.
- Incentives / Bonus Structure.
- Benefits.
**What Are We Looking For?**
- Reliable.
- Punctual.
- Friendly disposition.
- Good customer service.
- Good listening.
- Adherence to procedures.
- Flexible with changes.
- Good attitude.
- Team player.
- Good vibes.
- Car and driver's license is a plus.
John The Plumber has an awesome team of plumbers and customer service reps. We're super lucky to have such a great team to work with, and we're looking for positive professionals that can add to our growing team.
It's important to note that the location of the office doesn't have a ton of bus routes, so having a car and driver's license may be very helpful to you.
Logan Cox
Hiring Manager / John The Plumber.
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