International Admissions Officer

4 months ago

Kitchener, Canada Conestoga College Full time

**Requisition Details**:

- **Job Title**:International Admissions Officer (Contract)**:

- **Requisition #**:24-0670**:

- **Location**: Doon
- **Department**: International Admissions & Credential Evaluations
- **Payband**: H
- **Starting Rate**: $35.06
- **Payband Range**: $35.06 - $40.71
- **Posting Date**: Friday, August 23, 2024
- **Closing Date**: Monday, September 2, 2024 at 11:59 PM EST
- **Vacancy Type**: Support Staff - Full-time Temporary Appendix D Contract

Support Staff Full-time Appendix D Contract Replacement Position (September 2024 - October 31, 2024)

The International Admissions Officer is responsible for the full scope of the admissions process for international students into post-secondary programs.

**Responsibilities**:
**International Enrolment Program Management**
- Manages an assigned portfolio of programs and admits qualified applicants to support the College's international enrolment plan
- Verifies program offerings, including program code, title, campus, length, etc.
- Ensures applicants have met the Ministry and College admission requirements
- Verifies and interprets international transcripts and other admission-related documents
- Implements and maintains a ranking criteria spreadsheet for select programs to ensure the highest quality of students
- Generates letters of acceptance, including deferrals, and conditional letters
- Increases enrolment in undersubscribed programs by liaising with the International Recruitment and Marketing
- Requests re-admission after Conestoga students voluntarily withdraw or discontinue studies from their program; determines which program level is suitable for re-entry
- Receives and follows up on admission-related problems with individual applicants and determines appropriate solutions in accordance with the strategic enrolment plan

**Deferral Program Management**
- Provides alternate program options and recommendations should deferral be denied

**International Enrolment Data Management**
- Prepares, maintains, and monitors admission statistical information simultaneously for multiple intakes for a portfolio of programs, ensuring enrolment targets are met for all programs and intakes in accordance with the strategic enrolment plan
- Based on analysis of statistical information, recommends program closures and/or re-opening of programs

**Stakeholder Communication**
- Receives and responds to telephone, written, in-person, and electronic enquiries on programs and admission requirements; responds to student, agent, and recruiter complaints
- Provides a variety of program information to students, agents, and recruiters, including tuition and fees information, practicum requirements, and other admission-related information
- Coordinates mandatory information sessions for international applicants; provides turnaround documents to facilitate student interviews with faculty, Coordinators, Chairs, and Deans

**Admissions Coordination for Exchange, Scholarship & Partnership Applicants**
- Determines the level of entry into the program based on applicants’ previous studies
- Facilitates the appropriate Learning Agreement between Conestoga and the exchange partner for students coming to the College
- Facilitates the collection of documents on behalf of the student to the scholarship partner
- Issues letters of acceptance, ensuring exchange, scholarship, and partnership agreement information is clearly and accurately reflected
- Manages all aspects of the admission process for the College’s ongoing partnership with the Continental Institute for International Studies (CIIS) in India

**Qualifications**:

- Two-year Diploma in Business, Office Administration, Education, or a related field
- Three years of practical experience in student/client services and experience working with multiple large database systems and diverse clientele, including newcomers to Canada, new Canadians and international students
- Excellent oral and written communication skills, listening skills, organizational skills and multi-tasking abilities; excellent computer skills
- Ability to work both independently and in a team environment
- Knowledge of College and Citizenship and Immigration Canada regulations for the purposes of individuals seeking to further their education in Canada
- Effective time management skills; demonstrated ability to work under pressure and in demanding situations
- Highly developed client service skills and ability to respond and problem-solve with tact, diplomacy, discretion and professionalism
- Compassion and ability to determine when flexibility can and should be exercised
- Demonstrate patience and appreciation for cultural differences

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