International Admissions Assistant

7 days ago


Kitchener, Canada Conestoga College Full time

**Requisition #**:24-0777**

**Location**: Doon**Department**: International Admissions & Business Processing**Payband**: E**Starting Rate**: $28.78**Payband Range**: $28.78 - $33.37**Hours/Week**: 35**Posting Date**: Wednesday, November 20, 2024**Closing Date**: Wednesday, November 27, 2024 at 11:59 PM EST**Vacancy Type**: Support Staff - Full-time Temporary Appendix D Contract**Position Summary**:
Support Staff Full-time Appendix D Contract Position (December 2024 - February 16, 2026)

**Responsibilities**:

- Advises applicants and prospective applicants on suitable program choices and alternatives
- Assists agents and students who are experiencing problems accessing the International Application Service portal
- Updates the Student Information System (SIS) status of the applicant and records status changes
- Ensures transcripts have been submitted by the applicant or agent for assessment
- Verifies the authenticity of the International English Language Testing System (IELTS) and Test of English as a Foreign Language (TOEFL) test scores and ensures they meet the program’s admission requirements
- Organizes and prepares document completion for credential assessment and admission decision
- Issues confirmation of tuition letters based on tuition fees received from the Finance department
- Uses judgment to determine if applicants have sufficient time to obtain their visa based on program start dates and posted visa turnaround times on the Citizenship and Immigration website
- Liaises with International Admissions Officers on applicant and program statuses
- Run reports from SIS as requested by the Manager or Vice President of International Education
- Requests signed authorization for student-initiated agent change requests and updates SIS accordingly

**Qualifications**:

- One-year certificate in Office Administration, Business, Education, Science, or a related field is required
- Minimum two years of experience in student/client services is required, experience in a post-secondary environment is preferred
- Ability to work with large database systems
- Related practical experience working with newcomers to Canada and new Canadians
- Excellent communication (oral and written), listening, and interpersonal skills
- Effective time management skills with the ability to excel in demanding and dynamic environments
- Highly developed client service skills and ability to respond and problem-solve with tact, diplomacy, discretion, and professionalism
- Compassion and ability to determine when flexibility can and should be exercised
- Ability to work both independently and as part of a team
- Demonstrated patience and appreciation for cultural differences when interacting with international students

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Conestoga College is a leader in polytechnic education. Our career-focused education, training, and applied research programs prepare students for success, support industry, and workforce needs and promote economic prosperity throughout our region and across Ontario.

We thank all applicants but only those selected for an interview will be contacted. Conestoga College is committed to workplace diversity and provides accommodations to applicants with disabilities throughout the hiring process. If you require accommodation, please contact Human Resources via the Contact page.



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