Account Manager
5 months ago
At Labstat our strength is our people. For over 45 years we are the premier CRO’s in the Greensboro region. Today Labstat International is a member of the Certified group of companies and we are recognized as an international “Center of Excellence”. We are the world’s largest independent testing laboratory specializing in analytical chemistry_, in vitro_ toxicology and microbiology for the nicotine and cannabis industries. We are an accredited laboratory having both ISO accreditation and GLP recognition by SCC.
**As a result of our continuing growth, Labstat has the following employment opportunity available**:
Account Manager
We currently, we have an opening for an Account Manager in our Client Services division.
To provide “Best-in-Class” client service in support of Business Development by establishing a trusted partner relationship to maintain and grow revenue with existing clients and uncover growth opportunities with new clients.
In a project-based environment, the Account Manager has a consultative role and will be responsible for facilitating project initiation by relaying project requirements and timelines internally, preparing quotes, overseeing day-to-day project-related communications internally and externally to ensure production-related issues are resolved and on-time delivery is managed.
As most clients place multiple projects throughout the year and communication is frequent, the Account Manager must be able to uncover new opportunities in support of the business development cycle.
The Account Manager will also be tasked with supporting Business Development by engaging with new clients to introduce the Company’s services as the gold-standard market leader.
**Primary responsibilities of the job**:
- Client Service and Account Management
- Operating as lead point of contact for any and all matters specific to the client resulting in a strong, long lasting customer relationship and partnership
- Address and manage existing client base to determine upselling opportunities
- Liaise with internal departments to answer customer queries or facilitate connection between internal technical resources and client to answer specific project questions
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Support internal departments to resolve or follow up on outstanding customer-related issues;
- Price quotation/generation/sales lead follow-up as directed
- Review critical reporting mechanisms to ensure projects and clients concerns are handled effectively
- Facilitate weekly meeting with clients to update on status, forecasted work and outstanding items
- Manage and document all aspects of the customer journey from beginning to end (inclusive of invoicing, shipments, etc )
- Regular communication with internal project managers and leaders throughout the organization
- Completing all necessary updates within the system and external tracking mechanisms
- Build and cultivate prospect and client relationships by initiating communications and conducting follow-up communications to move opportunities through the sales funnel
- Clearly communicate the progress of initiatives to internal and external stakeholders on a daily/weekly/monthly basis, as required
- Create and facilitate journey maps to proactively address client needs and provide necessary industry guidance to achieve their goals
- Proactively participate in generating sales growth opportunities to ensure the client is aware of all necessary portfolio options
- The employee shall implement the Laboratory Quality Policy and perform their duties in accordance to existing project specific requirements, current Test Methods, study plans and Standard Operating Procedures (SOP).
- Compliance to Health & Safety policies and procedures and wear required Personal Protective equipment at all times.
- Other duties as assigned
**Minimum Qualifications**:
- Post-secondary education in Business Administration, Chemistry, or related fields.
- Focus on Project Management, Business Development, Sales, and/or Marketing disciplines would be advantageous
- Technical or internal experience an asset
- Training from an educational institute for computers, including Word and Excel preferred or equivalent.
- Minimum 3 years previous experience in an office environment, preferably in B2B account management in a project-based business or internal (technical) experience
- Minimum 3 years previous experience in Customer Service as determined by Human Resources (preferred)
**BENEFITS**:
- Progressive 401k Retirement Savings Plan
- Employer Paid Short
- Term and Long-Term Disability, and Life Insurance
- Group Medical
- Tuition Reimbursement
- Flexible Spending Accounts
- Dental
- Paid Holidays and Time Off
- Certified Group values diversity in its workforce. The company is firmly committed to a policy of Equal Opportunity and will administer its policies in a manner that treats each employee and applican
-
Accounting Manager
5 months ago
Kitchener, Canada The Walper Hotel Full timeAccounting Manager The Walper Hotel JdV by Hyatt Kitchener, Ontario The Walper Hotel - JdV by Hyatt - is seeking an experienced and passionate **Hospitality Accountant** to be a valued member of the Hotel’s Leadership Team. **Hotel Vision**: An iconic, contemporary, landmark property, we provide our guests with authentic, memorable experiences by...
-
Accounting Manager
6 months ago
Kitchener, Canada John Howard Society of Waterloo-Wellington Full time**Accounting Manager** **(Full Time - 35 Hours/Week)** The Accounting Manager plays a pivotal role in overseeing financial operations for the John Howard Society of Waterloo-Wellington, a criminal justice agency providing prevention, intervention, and reintegration services. Reporting directly to the Chief Executive Officer or their designate, this...
-
Accounting Manager
6 months ago
Kitchener, Canada Labstat International Inc. Full timeAt Labstat our strength is our people. For over 45 years we are the premier CRO's in the Kitchener-Waterloo region. Today Labstat International is a member of the Certified group of companies and we are recognized as an international “Center of Excellence”. We are the world's largest independent testing laboratory specializing in analytical chemistry_,...
-
Accounting Manager
5 months ago
Kitchener, Canada Intellijoint Surgical Full time**Tagline**: Protect company resources and put your number skills to work to tell the right story! **Type of Position**: Full-Time **Location**: Kitchener, ON (Hybrid - 3 days in office/2 days remote) **Benefits**: RRSP with employer match, health benefits (effective day-1!), wellness benefit, learning & development opportunities, paid vacation, personal...
-
Account Manager
5 months ago
Kitchener, Canada Robertson Electric Wholesale Full timeRobertson Electric is currently looking for an **Account Manager **to join our branch in **Kitchener.** **About Us** **Scope of the Position** The Account Manager is responsible for providing exceptional customer service to their assigned accounts as well as prospecting and developing new business. They will identify opportunities at each account to...
-
Account Manager
5 months ago
Kitchener, Canada Labstat International Inc. Full timeAt Labstat our strength is our people. For over 45 years we are the premier CRO’s in the Kitchener-Waterloo region. Today Labstat International is a member of the Certified group of companies and we are recognized as an international “Center of Excellence”. We are the world’s largest independent testing laboratory specializing in analytical...
-
Account Manager
5 months ago
Kitchener, Canada Labstat International Inc. Full timeAt Labstat our strength is our people. For over 45 years we are the premier CRO's in the Kitchener-Waterloo region. Today Labstat International is a member of the Certified group of companies and we are recognized as an international “Center of Excellence”. We are the world's largest independent testing laboratory specializing in analytical chemistry_,...
-
Account Manager
5 months ago
Kitchener, Canada Memory Tree Full time**ACCOUNT MANAGER** **About Memory Tree** Memory Tree Productions is an end-to-end digital marketing production studio. We’re a team of highly skilled, creative people. Some of us are Producers, Directors, Cinematographers, Animators, Video Editors, or Graphic Designers, but we’re all storytellers. Since 1996 we’ve produced literally thousands of...
-
Account Manager
5 months ago
Kitchener, Canada Robertson Electric Wholesale Full time**About Us** Robertson Electric Wholesale is a highly respected independent Canadian electrical distributor. Robertson has demonstrated steady and secure growth since new ownership in 2008, proving to be a dominant player in the industries we serve. With a long and successful history, we strive on being first class and the leader of our industry as an...
-
Accounting Manager/Supervisor
7 days ago
Kitchener, Canada Robert Half Full timeWe are actively recruiting for an Accounting Manager role. This role is integral to our clients operations, as the successful candidate will be involved in a multitude of accounting functions, financial activities, and will play a major role in ensuring their financial stability.Responsibilities • Take charge of general accounting operations, including...
-
National Accounts Manager
2 months ago
Kitchener, Ontario, Canada Flanagan Foodservice Inc. Full timeJob Title: Manager of National AccountsFlanagan Foodservice Inc. is seeking a highly skilled and experienced Manager of National Accounts to join our team. As a key member of our sales team, you will be responsible for overseeing and growing our relationships with a group of Multi-Unit chain accounts.Key Responsibilities:Develop and maintain strong,...
-
National Accounts Manager
2 months ago
Kitchener, Ontario, Canada Flanagan Foodservice Inc. Full timeJob Title: Manager of National AccountsFlanagan Foodservice Inc. is seeking a highly skilled and experienced Manager of National Accounts to join our team. As a key member of our sales team, you will be responsible for overseeing and growing our relationships with a group of Multi-Unit chain accounts.Key Responsibilities:Develop and maintain strong,...
-
National Accounts Manager
2 months ago
Kitchener, Ontario, Canada Flanagan Foodservice Inc. Full timeJob Title: Manager of National AccountsFlanagan Foodservice Inc. is seeking a highly skilled and experienced Manager of National Accounts to join our team. As a key member of our sales team, you will be responsible for overseeing and growing our relationships with a group of Multi-Unit chain accounts.Key Responsibilities:Develop and maintain strong,...
-
Fund Accounting Manager
2 weeks ago
Kitchener, Ontario, Canada SS&C Technologies Holdings Full timeJob OverviewManager, Fund AccountingWe are seeking a skilled Fund Accounting Manager to join our team at SS&C Technologies. In this role, you will be responsible for managing client issues, reviewing reports, and training and mentoring fund and senior accountants.Key ResponsibilitiesProactively manage client issues, including trade processing, fund...
-
National Accounts Manager
2 months ago
Kitchener, Ontario, Canada Flanagan Foodservice Inc. Full timeJob Title: Manager of National AccountsFlanagan Foodservice Inc. is seeking a highly skilled and experienced Manager of National Accounts to join our team. As a key member of our sales team, you will be responsible for developing and maintaining strong relationships with our key accounts, driving sales growth, and ensuring customer satisfaction.Key...
-
National Accounts Manager
1 month ago
Kitchener, Ontario, Canada Flanagan Foodservice Inc. Full timeJob Title: Manager of National AccountsFlanagan Foodservice Inc. is seeking a highly skilled and experienced Manager of National Accounts to join our team. As a key member of our sales and customer service team, you will be responsible for building and maintaining strong relationships with our key accounts, driving sales growth, and ensuring customer...
-
Account Manager
5 months ago
Kitchener, Canada Reliance Home Comfort Full timeFind Your Limitless with Reliance By joining Reliance as a Territory Account Manager, you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for Team Members who want to grow with us. At Reliance, we pride ourselves on the fact that we provide limitless opportunities...
-
National Accounts Manager
2 months ago
Kitchener, Ontario, Canada Flanagan Foodservice Inc. Full timeJob Title: Manager of National AccountsFlanagan Foodservice Inc. is seeking a highly skilled and experienced Manager of National Accounts to join our team. As a key member of our sales team, you will be responsible for overseeing and growing our relationships with a group of Multi-Unit chain accounts.Key Responsibilities:Develop and maintain strong,...
-
National Accounts Manager
2 months ago
Kitchener, Ontario, Canada Flanagan Foodservice Inc. Full timeJob Title: Manager of National AccountsFlanagan Foodservice Inc. is seeking a highly skilled and experienced Manager of National Accounts to join our team. As a key member of our sales team, you will be responsible for overseeing and growing our relationships with a group of Multi-Unit chain accounts.Key Responsibilities:Develop and maintain strong,...
-
National Account Manager
2 months ago
Kitchener, Ontario, Canada Flanagan Foodservice Inc. Full timeJob DescriptionJob Title: National Account ManagerJob Summary:We are seeking a highly skilled National Account Manager to join our team at Flanagan Foodservice Inc. The successful candidate will be responsible for overseeing and growing our relationships with key multi-unit chain accounts.Key Responsibilities:Develop and maintain strong, long-term...