Front Desk Receptionist
5 months ago
**Responsibilities**:
1. Customer Service Excellence:
- Greet clients and visitors in a warm, friendly, and professional manner.
- Answer phone calls, respond to inquiries, and provide information about our services.
- Schedule appointments and manage the booking system efficiently.
- Maintain a clean and organized reception area.
2. Product Knowledge and Sales:
- Acquire in-depth knowledge of our products, services, and treatment options.
- Educate clients about our offerings, explaining the benefits and addressing any questions or concerns.
- Actively promote and upsell our services to clients, highlighting their relevance and value.
- Collaborate with the sales team to achieve monthly sales targets.
3. Administrative Support:
- Assist with administrative tasks, including filing, data entry, and managing client records.
- Handle cash transactions, process payments, and manage the point-of-sale system accurately.
- Follow up with clients to ensure their satisfaction and address any post-treatment inquiries.
**Requirements**:
- Proven experience as a receptionist or in a customer-facing role, preferably in the medical or aesthetic industry.
- Strong sales skills and a demonstrated ability to achieve sales targets.
- Excellent communication and interpersonal skills, with the ability to build rapport with clients.
- Professional demeanor, maintaining a polished appearance and adhering to our dress code.
- Familiarity with medical spa treatments and products is an asset; training will be provided.
- Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
- Proficiency in using computer software and scheduling systems.
- Flexibility to work weekdays, evenings, and occasional weekends as per business needs.
At CüR Laser & Skin, we pride ourselves on delivering exceptional customer experiences and providing innovative aesthetic solutions. If you are a motivated individual with a passion for skincare, sales, and helping clients achieve their desired results, we would love to hear from you.
**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 20-40 per week
**Salary**: $19.00-$25.00 per hour
**Benefits**:
- Company events
- Dental care
- Extended health care
- On-site parking
- Store discount
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
- On call
- Weekends as needed
Supplemental pay types:
- Bonus pay
- Overtime pay
Ability to commute/relocate:
- West Vancouver, BC V7T 0A5: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Front desk: 1 year (required)
- Retail sales: 1 year (required)
Work Location: In person
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