Sales and Recruitment Coordinator

5 months ago

Toronto, Canada ILAC Full time

**Sales and Recruitment Coordinator**
- The International Language Academy of Canada (ILAC) is one of the best-recognized English language schools in Canada and is known for its students’ diversity (our students come from over 75 countries), quality of teaching, and exceptional customer service. Our ambassadors speak over 40 languages and will make sure our students have the best possible experience throughout their learning experience.

**Purpose**
- The Sales & Recruitment Coordinator’s role focuses on developing and fostering agent relationships and student support while promoting ILAC HE programs.
- Working closely together with the Regional Sales & Recruitment Manager, the Coordinator will identify new opportunities within the markets and ensure that the ILAC Higher Education brand continues its excellent reputation in the industry.

**Job Duties and Responsibilities**
- Manages all agent networks in source countries and onshore including fairs, agent visits and training.
- Conducts market and competitor research and reports on educational trends and developments to the Regional Recruitment Manager
- Participates in planning of sales and recruitment campaigns and events
- Develops ongoing competitor analysis and upward communication of market intel
- Collaborates with other Sales and Marketing Managers to develop short
- and long-term sales and recruitment strategic plans
- Works closely with the admissions team to ensure agent inquiries are answered in a timely manner and operational tasks are executed within the expected deadlines.
- Responsible for screening and vetting all future agent partners
- Deals with all agent inquires from first point of contact and throughout the relationship, including updates on new products and trends
- Creates a strategic annual recruitment and travel calendar and plan in accordance with the Regional Recruitment Manager
- Ensure students and agents submit accurate and timely documents, including but not limited to confirmation letters, pre-arrival information and visa documents.
- Provides accurate and insightful monthly sales reports
- Ensures all agents are in good standing
- Maintains the accuracy and integrity of student records, both for ILAC HE internal purposes and for external compliance purposes.
- Maintains positive and constructive relations with colleagues across the ILAC HE matrix
- Maintains a good working knowledge of the ILAC HE software processes and databases
- Supports in the orientation sessions for new students when necessary.
- Other duties as required.

**Requirements**:

- University or college degree in business or related field, or an appropriate combination of education and experience
- Excellent command of the English and Spanish language
- Sales experience, preferably in the international education sector
- Motivated by the prospect of achieving demanding sales targets
- Show a commitment to providing an extremely high level of customer service internally and externally
- Enthusiastic, energetic and excellent communication, presentation and interpersonal skills
- Expected to travel, must have the ability to work autonomously and as part of the wider Sales team (comprehensive training will be provided)
- Excellent organizational skills and the ability to meet deadlines.
- Experience of working with international students

ILAC is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility to Ontarians with Disabilities Act. If contacted, please advise should you require accommodation during the hiring process.

ILACH

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