Manager, Undergraduate Programs in

3 months ago

Calgary, Canada The University of Calgary Full time

**Description**

The** Werklund School of Education** is currently seeking a Full-time Temporary Relief Manager, Undergraduate Programs in Education** **for approximately 10 months.

The Werklund School of Education (Werklund School) has more than 2500 students currently enrolled in BEd, MA, MEd, MC, PhD and EdD degree programs supported by more than 160 academic and support staff. There are more than 27,000 alumni of the Werklund School that can be found in 148 countries around the world. Research informs all of our programs. In exploring how we learn and how to create conditions that enable learning, the work of our students and researchers provides a better understanding of the broad range of educational issues within our communities.

The Undergraduate Programs in Education focuses on teachers as experts of learning in specializations for the elementary and secondary routes, field experiences linked to partner research schools, and integration across program components.

Reporting to the Associate Dean, Undergraduate Programs in the Werklund School of Education. The Manager is responsible for the overall management of operations of the Office of Undergraduate Programs in Education including diverse on-campus, blended and online Undergraduate programs, oversight of budget, program support staff, admissions, scheduling and the timetable. The incumbent must deal with a cross-section of faculty members and students in a diverse cross-cultural environment. The job is demanding; requires sound judgment, excellent leadership skills, excellent organizational skills, initiative and discretionary decision making which impacts services and area operations in an environment of change and shifting priorities. Competing interests must be managed with satisfactory outcomes for all involved.
Peak periods can be high stress with multiple priorities and simultaneous deadlines.

The Manager works with the Associate Dean to ensure the smooth delivery of student services including: course scheduling/timetabling, admission, registration, fee assessment, program changes, supervision, scholarships, examinations and convocation. The Manager provides ongoing status reports to the Director, Associate Dean and the Werklund School Leadership Team on all operational matters that affect the ongoing success of the programs.

The Manager works with the Associate Dean, Undergraduate Programs in Education Council, to develop the strategy and vision for program administration and financial planning and reporting that are aligned with Werklund School strategic and programmatic directions. The work of the Manager requires strong analytical abilities and strategic thinking in contributing to the design and implementation of programmatic and operational changes.

Judgment and decision-making of the Manager has an impact at programmatic and School levels. This position requires strong collaboration, negotiation, mediation and partnership building skills. High volume and variety of work demands, much of which are driven by internally and externally imposed deadlines and requirements can be expected. The nature of the work often includes multiple simultaneous deadlines. It is necessary to deal with moderate to highly complex issues and, in some cases, conflicts that require direct involvement and resolution. Moderate to high stress and pressure throughout the year, particularly during peak periods, may be encountered. The impact of error is high, as administrative decisions made will impact the Werklund School of Education and the University of Calgary.

**Summary of Key Responsibilities** (job functions include but are not limited to):

- To drive the leadership, strategic planning, and allocation of resources that will allow the Undergraduate Programs in Education to achieve its objectives, in alignment with the strategic direction of the Werklund School of Education and the University of Calgary
- Lead the development, in partnership with Marketing and Communications (interviews, events, stories, newsletters, websites, etc.) to create a plan for recruitment, in each sphere (local, national, and international) in conjunction with the Werklund School Leadership Team
- Collaboration with the Werklund School Finance team to ensure funding is adequate for future growth
- Report to the Werklund School Leadership Team regularly providing information for strategic decision making including statistical data and analysis on enrolment by program, funding by program, etc.
- Works collaboratively with other administrative leaders within the Werklund School to provide outstanding service to students, staff and faculty. This includes creating and implementing integrated service models which permit cross-training and cross-unit support
- The Manager provides quality leadership to program support staff through establishing objectives for the unit, communicates those objectives to staff, monitors progress, and strategically plans for continuous improvement. Th

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