Manager, Solutions

4 weeks ago

Halifax, Canada Province of Nova Scotia Full time

**Department**:Education & Early Childhood Development

**Location**:HALIFAX

**Type of Employment**:Term

**Union Status**:Exclusion - Non Union - NSPG

**Closing Date**:2/3/2023 (Applications are accepted until 11:59 PM Atlantic Time)

**About Us**:
The Department of Education and Early Childhood Development is leading the transformation of the early years and public education system in Nova Scotia. We are doing this by designing an innovative curriculum, facilitating excellence in teaching and learning, ensuring an inclusive education experience, and working closely with our partners in education. This department is a perfect fit for those that want to be part of the future of early learning and child care and public education in the province by supporting children, students and families with a strong foundation for success in a progressive and responsive policy environment.

We’re looking for an exceptional leader who shares our vision of transforming the early learning and child care system in the province - one that focuses on creating quality programs that are inclusive, affordable, and accessible.

**About Our Opportunity**:
As Manager, Business Solutions and Support, you will be accountable for the development and execution of a business solutions and IT systems strategy for the Early Years branch. In this exciting role, you will work in a highly collaborative team environment which will require close coordination with others to achieve success. You will utilize human centered design principles and an agile management approach, and foster a culture of innovation and continuous quality improvement.

**Primary Responsibilities**:
As Manager, Business Solutions and Support, you will be responsible for:

- Working closely with the Department and our Nova Scotia Digital Services (NSDS) partner to lead the development, implementation, and continuous improvement of the division’s business solutions and IT strategy and roadmap.
- Bringing your high-quality technical knowledge to the Early Years team to help drive the transformation that enables digital public services and a high-quality, efficient working environment.
- Leading user-centered product development, enhancements, and management approaches to ensure alignment with the division’s priorities, ensuring flexible system designs that have the ability to adapt as a system of child care is developed in Nova Scotia.
- Developing and implementing strategies for effective identification of business requirements and translation of business needs to technical resources during a time of significant transformational change.
- Working with Subject Matter Experts (SMEs) to identify process improvements and facilitate business process redesign to visualize new and improved ways of working.
- Leading project status updates, developing change management strategies, and supporting ongoing communication/engagement planning with internal and external partners.
- Establishing and maintaining relationships with partners across the organization to communicate status, align priorities, and ensure operational support is in place.
- Negotiating, scheduling, coordinating, and facilitating software releases with technical partners; managing risks; and resolving issues related to system functionality, release plans, and implementation.
- Working closely with technical partners and the business to prioritize bug fixes, enhancements, and new products to align with EECD strategic direction.

**Qualifications and Experience**:
You have a bachelor’s degree in a relevant field with at least 5 years of related experience, including work on large information technology initiatives.

To be successful in this role, you will be able to demonstrate the following:

- Proven track record in a leadership role in a project-based environment designing and implementing business solutions and IT systems.
- Experience identifying and formulating business and system requirements and the ability to communicate complex business needs to technical resources.
- Experience leading multi-disciplinary and diverse project teams towards a shared goal and outcomes
- A high degree of problem-solving skills to introduce, promote, and implement new ideas and resolve conflicts and concerns as they arise.
- Strong research, analytical, negotiating, and facilitation skills, with the ability to develop and achieve goals and objectives.
- Commitment to diversity and inclusion and will actively promote and encourage the importance of teams, people, partnerships, diversity, and culture
- Ability to foster a culture of service excellence and a commitment to idea generation, innovation and continuous quality improvement with respect to operational processes within the division and branch
- Extensive experience in project and portfolio management, program research and development, procurement and budgetary processes, and risk management/mitigation principles and practices.
- Exceptional interpersonal and commun

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