Psychogeriatric Case Manager

4 weeks ago

Toronto, Canada LOFT Community Services Full time

**DATE**:February 7th, 2023

**LOCATION**:Toronto, ON - Crisis Outreach Service for seniors (COSS)

**COMPENSATION**: $**52,535 - $63,260 Annually Prorated

**CONTRACT DURATION**:1 Year

LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving approximately 13,969 annually and providing 1,788 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice Award (NEOC) recipient.

To help fulfill its mission, LOFT is hiring a **Psychogeriatric Case Manager**.

**JOB SUMMARY**:
As a Psychogeriatric Case Manager you will be part of a team that creates and coordinates a support network and linkages for older adults and seniors living in North West North York to appropriate community services. Many of these seniors will be living with mental illness and/or addiction challenges including those related to or exacerbated by the COVID-19 pandemic. There will be a range of assistance and supports for clients to access these services. The Psychogeriatric Case Manager will also provide mental health and addictions education and capacity building to local service providers.
- **Note**: Staff will be required to work in residents’ rooms/apartment units and may therefore be exposed to secondhand smoke. There may be occasional evening and weekend hours.

**WHAT YOU WILL DO**
- Assist clients in the development and implementation of a care plan tailored to the client’s needs and issues designed to improve their quality of life. Identify and refer to resources specific to those needs and issues.
- Act as a liaison and client advocate among those involved with the client’s care including family, other care-givers, medical and other multi-disciplinary providers.
- Conduct assessments such as RAI and OCAN and provide timely and accurate record keeping and reports as required.
- Provide supportive counselling or referral and linkages to health care, programs or service providers.
- Provide crisis management/intervention and assist in the development of crisis plans for clients.
- Develop respectful and trusting relationships with clients using Recovery and Psychosocial Rehabilitation principles.
- Maintain strict confidentiality and follow all other required policies and procedures.
- Consistently interact with clients, staff, family members, other community agencies and partners in a professional manner that reflects favourably on the organization.
- Attend and actively participate in all required training.
- Liaise, collaborate and coordinate with other professionals, service providers and partners.
- In response to the COVID-19 pandemic, support and provide mental health and addictions education and capability building for other professionals, service providers and partners within the NWNY community.
- Complete other duties, from time to time, as assigned by the Coordinator and/or Program Director.

**WHAT YOU BRING**

Must Haves
- Completion of a degree in social services/human services or equivalent.
- Minimum 3 years of experience in providing support to vulnerable seniors and older adults with special needs including mental illness, addictions and severe social isolation.
- Completion of Gerontology is an asset.
- An understanding of harm reduction, recovery and psychosocial rehabilitation principles, the therapeutic relationship, and an ability to come to an agreement with clients on goals/priorities.
- Crisis intervention skills, with well-developed problem solving abilities and interpersonal skills.
- Experience in group counselling related to mental health, addictions and related issues.
- Good oral and written communication skills and computer literacy, including MS word and Excel.
- Counselling, responding and assessment skills.
- Creativity and flexibility to approaches.
- Knowledge of community resources and support.
- Ability to work effectively as part of a team and interact with workers from a variety of agencies.
- A valid drivers’ license & access to a reliable vehicle.

Nice-to-Haves
- Understanding of Ontario healthcare system, organization, policies, and data structures is an asset.
- Knowledge of other languages is an asset.
- Understanding of cultural competency and anti-oppression framework.
- Reflective of a multi-barriered group, as serviced by the program, a strong asset.

We believe there are many different ways of developing skills and we love diverse
experiences So even if you don’t “tick all the boxes” but think you’d thrive in this role, we encourage you to apply.

**_Note: _**_All New LOFT employees are required to be COVID-19 vaccinated as a condition of hire in accordance with LOFT’s Vaccination Policy; unless they are employed in or work regularly with staff who are employed in, non-client f

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