Bilingual Associate Account Executive

3 months ago

Quebec City, Canada LivaNova Full time

Join us today and make a difference in people's lives

LivaNova is a global medical technology company built on nearly five decades of experience and a relentless commitment to improving the lives of patients around the world. Our advanced technologies and breakthrough treatments provide meaningful solutions for the benefit of patients, healthcare professionals, and healthcare systems. The company is listed on the NASDAQ stock exchange under the ticker symbol “ LIVN.” LivaNova is headquartered in London (UK) with a presence in over 100 countries and a team of more than 3,000 employees worldwide.

The Cardiopulmonary Business Unit has a unique portfolio of leading cardiopulmonary products that are used to treat millions of patients worldwide. Through a complete range of cardiopulmonary equipment and disposables led by the worlds #1 heart lung machine, LivaNova has been offering customer centric integrated perfusion solutions for decades. We are taking the next step in our commitment to innovation and development of perfusion practice with the launch of the completely redesigned Essenz Perfusion system. The Essenz Perfusion System is built on a 50-year legacy of trusted partnerships with perfusionists. It is designed to meet evolving standards of safety and reliability to deliver lifesaving care to patients.

RESPONSIBILITY AND AUTHORITY

Independently accomplishes objectives and sets priorities. Primary/secondary sales contact with customers for the sale of company product.

PRIMARY ACTIVITIES- While not directly responsible for overall territory goals the AAE is expected to be accountable for Sales Achievement of assigned goals - generate necessary sales activity to meet or exceed sales goals and achieve appropriate target sales prices. Track and analyze progress to Manage by Objectives “MBO”.- Territory Management - works with regional manager and account executive to prioritize accounts to determine coverage, assess opportunity and develop new business. Prepare weekly and monthly plans. Work with manager and /or account executive to track and analyze progress and trends. Assists with the preparation of the territory annual business plan.- Account Management - assists in maintaining account/customer profiles and account plans for key accounts. Work with manager and or account executive to develop consultative role to manage customer training needs, facilitate relationship building and provide necessary customer service. Track and analyze progress.- Selling - In conjunction with the AE’s territory plan the AAE will make sales calls or generate other sales activities / account maintenance that achieve sales goals. Work with Regional manager and AE to evaluate and re-plan future contacts.- Administration/Internal Communications - adhere to budget and expense guidelines, adhere to company policies and communicate effectively with corporate and field personnel.- Will assist in facilitating customer training and support activities.- Conducts and or Co-facilitates in-service training.- Coordinates, directs, and delivers customer training programs and seminars on a regional and national basis.- Identifies and solves difficult and or unusual customer problems, in a clinical environment, in a timely manner.- Performs ongoing market assessment of customer's technical needs and problems.- Develops and demonstrates expertise in customers’ operations, processes and procedures to ensure their success in using LivaNova’s products and services.

ADDITIONAL ACTIVITIES- Account Maintenance Activities- Essenz Training and Installation assistance

TRAVEL REQUIREMENTS

This position may require extensive business travel of 40% or more of the time.

MINIMUM REQUIREMENTS AND QUALIFICATIONS- Must be bilingual French and English- Must have reliable transportation
- This role requires reliable transportation for traveling to various locations as needed. A valid, active driver's license and access to a personal vehicle are necessary.- Fundamental understanding of the Business's sales strategies and philosophies.-
- Basic sales techniques and selling skills.- Basic understanding and support of the Business's values and customer approach.- Ability to travel extensively.- Effective team and team-building skills.- Excellent communication and interpersonal skills, both written and verbal, as demonstrated by interactions with customers, team members, and feedback to corporate.- Excellent and thorough follow-up in assignments, customer and corporate interactions, and team activities. DESIRED SKILLS AND QUALIFICATIONS- Strong Communication skills- Proficient in general computer skills to maintain a working knowledge of software used in the business.- Works well in a team environment

LEVELS AND EXPERIENCE- Bachelor's Degree in Sales or related field.- 2-3 years related experience in the medical device industry, or clinical experience - preferably in cardiovascular (e.g., Perfusion, Cardiac Surgery, Cardiac Cath Lab, Cardiovasc

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