Manager, Academic Scheduling

3 weeks ago

Kitchener, Canada Conestoga College Full time

Requisition Details

**Job Title**:
**Manager, Academic Scheduling**

**Requisition #**:
**23-095**

**Campus**:

Doon

**Department**:

Academic Scheduling

**Payband**:

10

**Payband Range**:

$77,520.00 - $96,900.00

**Hours/Week**:

37.5

**Posting Date**:

Friday, January 13, 2023

**Closing Date**:

Sunday, January 29, 2023 at 11:59 PM EST

**Vacancy Type**:

Administration - Full-time

Administrative Full-time Net New Position

The Manager of Academic Scheduling is responsible for operationalizing college-wide scheduling standards and cycle through each term, ensuring successful operation and execution of all scheduling matters related to delivering student and faculty timetables. The Manager will demonstrate leadership and systems expertise while effectively managing day-to-day operations.

**Responsibilities**:

- In collaboration with the Associate Registrar, Scheduling & Space Planning, ensures the effective operation of the unit by the planning and utilization of resources in accordance with College practices to achieve maximum efficiencies
- In collaboration with the Manager, Scheduling & Space Planning, provides leadership and direction to the scheduling support staff, resulting in motivated, customer-oriented, enthusiastic staff focused on optimizing scheduling processes while providing superior service
- Facilitates the development and implementation of effective semesterly communications for stakeholders as it relates to key scheduling deadlines each semester
- Communicates with stakeholders on issues related to the operationalization of the college scheduling process
- Communicates and consults with stakeholders that range from Scheduling staff to Chairs, Program Managers, Assistants, and staff from supporting departments such as Facilities Management and IT, to develop effective solutions
- In conjunction with the Associate Registrar, Scheduling & Space Planning, assists with scheduling simulations to project space viability and/or recommendations related to space efficiencies
- Provides leadership and direction to the scheduling team that results in motivated, customer-oriented, enthusiastic staff focused on optimizing enrolment and providing superior customer service
- Promotes a high level of performance through effective recruiting, selecting, developing, motivating, evaluating, and training of staff for which the incumbent is responsible
- Manages the activities of staff in their daily assignments, creating an effective working environment for the staff and effective service delivery for clients
- Provides input in the development of business rules, processes, documentation, and training of staff in response to system changes/enhancements which support efficiencies and technological development in the production of faculty/student timetables and the Standard Workload Form (SWF)
- Provides leadership on projects and initiatives identified by the supervisor, including the departmental processes, development of service standards, and evaluation of service levels.
- Implements system enhancements that improve scheduling services, services to the College community and to the overall efficiency of the Scheduling unit

Qualifications:

- Three-year Diploma/Degree in a relevant field such as Education, Business, Project Management, or related field of study
- Five years of progressive management experience, preferably in an academic environment
- Strong consultative skills, including superior interpersonal skills and sensitivity to the challenges of working with various stakeholders in an academic setting, including a unionized environment
- A strong customer focus
- Proficient systems user with technical aptitude
- Ability to deal with change through a proactive approach
- Excellent presentation skills with the ability to present to all levels within an academic environment
- Excellent interpersonal and communication skills
- Well-developed analytical, creative problem solving and planning skills
- Ability to work independently and collaboratively with a variety of diverse professionals
- Excellent organizational and time management skills
- Project management experience
- Demonstrated ability to resolve conflicts

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