Academic Scheduler

4 weeks ago


Kitchener, Canada Conestoga College Full time

**Requisition Details**:

- **Job Title**:Academic Scheduler (2 Vacancies)**:

- **Requisition #**:23-559**:

- **Campus**: Doon
- **Department**: Academic Scheduling & Space Planning
- **Payband**: F
- **Starting Rate**: $28.56
- **Payband Range**: $28.56 - $33.11
- **Hours/Week**: 37.5
- **Posting Date**: Monday, August 14, 2023
- **Closing Date**: Monday, August 21, 2023 at 11:59 PM EST
- **Vacancy Type**: Support Staff - Full-time

Two Support Staff Full-time New Positions

(First consideration for Support Staff and Academic positions will be given to internal applicants in accordance with the respective Collective Agreements)

We require qualified individuals to join the Scheduling Office within the Academic Administration department to perform a variety of tasks related to Scheduling and space planning.

**Responsibilities**:
**Systems & Scheduling Support**
- Updating and issuing loading sheets to the program area for the completion of loading information
- Entering course section detail and faculty information in the Student Information System (SIS)/Timetabler for timetabling purposes
- Ensuring all programs, students, and faculty are timetabled in accordance with the Scheduling guidelines, faculty availability, and program area needs
- Processing changes as required through the scheduling cycle
- Communicating scheduling issues/challenges and identifying possible solutions
- Monitoring registration and enrolment numbers, adding/deleting sections, adjusting blocks to allow for registration, and adjusting room assignments as required
- Preparing and maintaining Standard Workload Forms (SWF’s) [develop, issue to Chair, and revise in electronic format] based on information from the loading sheets
- Accounting for all SWF’s within the portfolio and forwarding to the Union office in electronic format

**Assisting Senior Academic Schedulers**
- Completing all quality review checks at each stage of the scheduling cycle to ensure all aspects of the scheduling process have been completed to the highest quality
- Utilizing and interpreting various reports to identify and resolve scheduling conflicts, rejects, and issues
- Adapting to new processes, scheduling needs, and software upgrades as required
- Receiving and processing one-time room reservations within Enterprise
- Generating and analysing reports to support scheduling department decisions and needs
- Assisting with various aspects of the Final Exam scheduling, such as proofreading and notifying faculty of room changes during the exam week
- Providing team support by answering questions and sharing information
- Assisting the team through periods of high demand
- Assisting with simulation scenarios

**Qualifications**:

- Two-year Diploma in Office Administration, Business Administration, Communications, Information Management, Social Science, or related field
- Demonstrated experience using systems, such as Microsoft products
- Ability to function as part of a team
- Superior organizational skills and ability to work with detail
- Good analytical and problem-solving skills
- Excellent time management skills and the ability to work under pressure to meet deadlines
- Superior customer service skills
- Demonstrated ability to communicate succinctly and clearly in a professional manner
- Knowledge of internal systems - SIS, Enterprise, and Timetabler, is considered an asset
- Familiarity with the Academic Collective Agreement is considered an asset
- Willingness to engage and bring to resolution complex and/or contentious situations
- Demonstrated practice of following policies and procedures and ability to bring to other’s attention when these are not being followed

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