Key Account Manager

5 months ago

Vancouver, Canada Trophy Foods Inc Full time

Trophy Foods is Canada's leading supplier of high-quality edible nuts, dried fruit and confectionery products. We pride ourselves on providing the highest quality products, at the best value, through our direct channel of global grower relationships. Trophy Foods Inc. is Canadian owned and operated with over 40 years of experience in serving our customers. We produce edible nuts, dried fruits, confectionery and bulk foods under our Trophy brand. We also work with grocery retailers, mass merchandisers, drug channel, and food service customers across the country to create and produce a wide variety of private label branded products. *Overview: *The National Account Manager is responsible for the development/management/ execution of a strategic growth plan for Trophy Foods that aligns with critical areas of focus for Western Canada. *In consultation with the Director of Sales, partner with customer decision makers and internal stakeholders to: develop the overall commercial strategy for customer (s) account; define and deliver against a 3-year business plan meeting monthly, quarterly, and annual sales revenue and profit targets; maximize customer partnership collaboration through ensuring strong levels of communication between the customer decision makers and internal Trophy stakeholders and account support.
- Develop a thorough understanding of customer: needs/challenges/private label and branded category strategy (innovation/merchandising/programming) / operation metrics/regulatory and policies.
- Perform detailed competitive trade analysis of competitive marketplace to identify pricing opportunities and threats, competitive activity, quality of customer execution across locations, and account service levels, priorities and size of prize.
- Partner/collaborate with customer category teams to influence, design and execute product initiatives that will achieve customer objectives and Trophy opportunities (private label and brand where applicable).
- Lead all negotiations related to contract, programming, pricing, and customer strategy.
- Ownership of all product related matters (listings/forecasting/costing/service levels).
- Project manage/coordinate commercialization of new product development (NPD) process in consultation with Trophy NPD team for private label products (customer facing & internal stakeholders) in order maximize customer expectations and trophy profitability/operational efficiency.
- Manage/monitor actual execution/programming on a timely basis to understand sales performance vs plan, capitalize on incremental sales opportunities, and eliminate/mitigate sales target obstacles.
- Ensure clear and timely communication to internal stakeholders in order to maximize opportunities, business intelligence, operational flexibility/productivity, and inventory liquidity.
- Execute monthly financial/KPIs/performance reporting to the Director of Sales.
- Represent Trophy Foods at trade association events.
- Model strong work ethic and carry yourself as an ambassador of Trophy Foods. *University / College Business graduate or equivalent working experience.
- Minimum five (5) years' experience in the consumer-packaged goods (CPG) sector working with "A" level National Accounts. Private label and branded sales experience
- Strong knowledge of Microsoft Office (Word, Excel, PowerPoint)* Demonstrated negotiation/category decision maker, customer diagnostics, and large account multi-level category & private label management experience.
- Managing the matrix, proven track record of aligning cross functional internal resources in order to meet existing and new product introduction customer needs.
- Proven capability of coaching, developing, and performance managing direct reports.
- Disability insurance
- Flexible Language Requirement:

- French not required Bachelor's Degree (required) CPG with "A" Level National Accounts: 5 years (required)* Private label and branded sales: Language:

- English (required) Work Location: In person %4617684% %%sales%%

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