Payroll Specialist

1 week ago

Etobicoke, Ontario, Canada ADP Full time

ADP is hiring for a Payroll Specialist

***- Are you ready to join a company offering career advancement opportunities throughout your career journey?_

  • Do you want to join a company with awardwinning training and worldclass service guidelines to help you achieve success, growth, and continued learning?_
  • Are you looking for an inclusive environment with a culture of collaboration and belonging?_

If so, this may be an opportunity for you. Read on and decide for yourself.
***ADP is hiring an experienced Payroll Specialist. In this position, you'll help our clients leverage ADP's exceptional business solutions so they can focus on what matters most to them - growing their business. You will carry the weight of ADP's service reputation and client satisfaction in your hands.

To thrive in this role, you have a way with clients that builds rapport, establishes trust, and shines with professionalism. Your communication style is clear and easy for our clients to understand. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion across the globe.

A little about ADP:

We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more.

We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging.

We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a Diversity Inc Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more.

As part of our deep DEI commitment, our CEO has joined the
_OneTen_ coalition to create one million jobs for Black Americans within ten years.


RESPONSIBILITIES

  • Responsible & fully accountable for the payroll & audit function of multiple clients
  • Responsible for scheduling and running the assigned client payrolls by following standard operating procedures.
  • Maintains complete, accurate and timely client and employee records based on real time requests
  • Maintains complete and accurate client profile notes as well as processing instructions for each client
  • Balance respective payrolls based on year end calendar and remit all Third Party Remittances by defined due dates, complete all Year End balancing, filing & respective reporting
  • Utilize all internal tools & defined processes to ensure optimal productivity, service excellence and make recommendations for best practices to customers
  • Initiate pre and post production calls with clients
  • Performs quarterly & yearend audits
  • Answer client calls (dedicated clients, as well as other clients)
  • Provide critical and accurate statutory information to clients in the payroll area, such as tax filing. Use the various knowledge bases, resource materials and appropriate websites to locate answers and solutions for issues
  • Work with internal technical support, various production departments and additional ADP Service hubs as needed to identify a resolution
  • Provide feedback and suggestions on products, issues, processes and procedures to enhance efficiency and continuous improvement
  • Maintain NPI (National Payroll Institute) designation & attend all required departmental training sessions as well demonstrate proficiency in learning

QUALITIES

  • Experience processing Canadian payroll (position/salary will commensurate with experience)
  • Extensive experience with managing clients
  • Advanced Internet and MS Office Skills (Word/Excel) required
  • Excellent communication and analytical skills with the ability to translate analytical findings into actionable solutions/processes
  • Excellent customer service skill

EDUCATION
***- Post-secondary education preferred, or equivalent experience in administration/customer service/HR

WORK SPECIFICATIONS:

- **Full
- time opportunity**: Mon
  • Fri
-
Salary: Competitive (commensurate with experience)
-
Work Model: Hybrid model (office and WFH)
-
Location: Multiple (Toronto/Etobicoke; Halifax/Dartmouth; Burnaby)

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:
***-
Team collaboration. Courage comes from how associates are willing to have difficult conversations, speak up, be an owner, and challenge one another's ideas to net out the best solution.
-
Deliver at epic scale. We deliver real user outcomes using strong judgment and good instincts. We're obsessed with the art of achieving simplicity with a focus on client happiness and productivity.
-
Be surrounded by curious learners. We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn fro

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