Help Desk Support

**About us** eDecree is a Toronto-based company that provides transcription services for enterprise clients. We provide cost-effective alternatives to building and managing in-house resources, allowing our clients operational flexibility. eDecree specializes in high security, high quality, high volume transcripts while meeting our clients’ customized...

**IT PROFESSIONAL SERVICES/HELP DESK TECHNICIAN, Level 3** - Apogee IT Services, Toronto, ON Complete IT service isn’t just about technology. It means we show up on time. We do what we say we’re going to do. We finish what we start. We say please and thank you. Our core values are centred around doing business the right way. Apogee IT Services has a...

**IT PROFESSIONAL SERVICES/HELP DESK TECHNICIAN, Level 3** - Apogee IT Services, Toronto, ON Complete IT service isn’t just about technology. It means we show up on time. We do what we say we’re going to do. We finish what we start. We say please and thank you. Our core values are centred around doing business the right way. Apogee IT Services has a...

**Lycée Français de Toronto** The Lycée Français de Toronto is an educational institution for students from Pre-K to Terminale (Pre K- Gr 12), offering a French Ministry of Education program up to the French Baccalauréat, with the American international option. It is part of a network of over 500 French schools worldwide, affiliated with the Agence...

**What you’ll get to do**: - Enters, assigns and tracks service requests in the on-line work-order system. Refers service issues to IT management. - Provides technical support and solves the basic and more advanced routine user hardware and software problems or questions including desktop computer hardware and software and enterprise system software -...

We are looking for a technical support desk specialist to join our Remote Operations team, to work with customers by phone or onsite to fix their computer problems and make things run right again. This is a challenging technical support job where every day is different and you’ll use industry-leading tools to help businesses eliminate frustrating computer...

**Job Title** - Service Desk Analyst **Vacancy No** - VN6507 **Work Location** - North York, ON **Job Details** **Position**: Service Desk Analyst**Location**: North York, Ontario **About Compugen** Compugen is one of Canada's largest privately-owned Information Technology (IT) Solution Providers. We help customers design, acquire, integrate and...

**Technical Support Specialist (Help Desk Tier 1)** **The Employer** Technikel Solutions is a rapidly growing Managed Services company based in the North Vancouver. Our mission is to empower local entrepreneurs to achieve greatness. We believe using technology is exciting, fun and creates efficiency for our clients. We are looking to build our staff team...

Position DescriptionPurpose of the Job:This role focuses on keeping clients satisfied with the IT services through managing service desk team day to day operations, ensure tickets are resolved and closed in a timely manner, tracking service metrics, and helping lead the professionals responsible for

**About us** Techify is hiring a talented and motivated Manager - Service Desk who is a motivated “problem solver” and “ticket closer” to join our fast growing and dynamic team. You will solve complex issues and create and deliver an exceptional customer experience through a team of remote IT Support professionals. **Who We Are**: Techify saves...

**About Insurance Bureau of Canada** Insurance Bureau of Canada (IBC) is the national industry association representing Canada's private home, auto and business insurers. Its member companies make up the vast majority of the property and casualty (P&C) insurance market in Canada. For more than 50 years, IBC has worked with governments across the country to...

Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide...

**IT Service Desk Analyst** **Location: Remote for now eventually Hybrid North York** L1 English Technical Support (Voice + Non-Voice) requirement. - Gather the required information necessary in order to best handle customer technical inquiries - Provide detailed documentation in call logging system - Receive and handle customer problem escalations -...

## Job Overview # Responsibilities - Greet and welcome visitors in a friendly and professional manner - Answer and manage incoming calls - Schedule appointments and maintain calendars - Perform data entry such as quotes and memos and file maintenance tasks - Utilize phone systems to handle inquiries and redirect calls as necessary - Manages all office...

**About Us** Sure, we are the largest independent real estate brokerage in Canada and that is pretty darn impressive, but we are more than just that. Right at Home Realty has been a champion of the real estate agent since we opened our doors in 2004. We obsess over agent success and are always there to provide the support and services they need to grow...

Pathway Communications, a leader in Managed IT and Technical Service Desk solutions, is seeking highly competent and experienced English and bilingual Business Desk Representatives to join its growing team in Markham, Ontario, and Montreal. If you want a role which will equip you with the knowledge and skills to take on greater responsibilities and if you...

**GH Renovations Inc**. is a rapidly growing company in the home renovation space and is looking to add an experience order desk associate. **Responsibilities**: - Responsible for processing, coordinating, and communicating work order form quote to closing - Providing superior customer service by promptly responding to inbound inquiries, questions, and...

**Full - **Greeting Visitors**: First impressions count, so a friendly and professional demeanor is crucial. You’re often the first point of contact, so welcoming guests warmly sets the tone for their visit. - **Managing Calls**: Answering and directing phone calls efficiently is a big part of the job. It involves screening calls, taking messages, and...

**About Us**: School In The Pool is dedicated to providing a safe and enjoyable swimming experience for all ages. We are seeking a motivated and experienced Sales/Front Desk Associate to join our team. **Key Responsibilities**: - Sell swim packages and consistently meet daily, weekly, and monthly sales quotas. - Provide exceptional customer service to...

**Working Hours**: Full-Time, Monday to Friday, 9:00 AM - 5:00 PM **Responsibilities**: - **Couriers Coordination**: Coordinate incoming and outgoing couriers efficiently, maintaining precise records and ensuring prompt delivery to the intended recipients. - **Phone Management**: Handle phone calls with professionalism and courtesy, providing assistance...