Full Time Clinic Administrator

2 months ago


Cambridge, Canada Cambridge Multidisciplinary Clinic Full time

**Job description**:
The Cambridge Multidisciplinary Clinic is looking for a full-time Clinic Administrator to help provide outstanding care for our patients. If you have exceptional communication skills and customer care experience ideally in a physiotherapy clinic, we want to hear from you

**ABOUT YOU**:
Are you a friendly professional who is skilled at medical billing software and office management? Additional personal assets include maintaining patient confidentiality, a strong work ethic, comfortable leading, and being a multi-tasking team player. If you're always looking to develop your professional knowledge and skills to provide best patient care.

**Responsibilities and Duties**:

- Deliver an exceptional experience to all patients as you greet them either in person or over the phone
- Manage multiple administrative responsibilities at the front desk
- Experience with the team and patient scheduling
- Billing extended health care claims & invoices
- Accountable for all patient financial arrangements/payment plans
- Organization and coordinate of office operations, procedures, and resources to facilitate organizational effectiveness and efficiency
- Actively seek out opportunities to improve our patients' experience in the clinic, while aiming to maximize clinic performance and growth
- Dealing with insurance companies, lawyers related to WSIB/MVA claims
- Establish work priorities and ensure procedures are followed and deadlines are met
- Review, evaluate and implement new administrative procedures
- Knowledge in business promotions and marketing skills

**Skills and Qualifications**
- Minimum 1-2 years of physiotherapy or chiropractor clinic experience is an asset
- Experience managing treatment coordination and patient recall systems
- Solving problems as they arise (patient relations, software issues, etc.)
- Excellent phone communication skills
- Experience in Universal Scheduling software is an asset
- Ability to work in a fast-paced environment and under pressure
- Reliable, punctual, and flexible
- EHC Billing (Telus Portal, Provider Connect, Blue Cross, Claims Exchange)
- Experience in handling WSIB, HCAI, and MVA billing is an asset

Pay: $20.00-$23.00 per hour

Work Location: In person



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