Patient Experience Coordinator/ Receptionist

2 weeks ago


Mississauga, Canada Physio Connect Full time

Physio Connect is a patient
- focused Multi disciplinary clinic that offers, Physiotherapy, Massage therapy and Chiropractor services. Conveniently located within Erin Mills Town Center in Mississauga.

We are looking for a Customer experience specialist to work for Multi Disciplinary clinic.

**Responsibilities**
- Be a face of Physio Connect
- Welcome customer with positive attitude and create good atmosphere
- Booking patients in to EMR system
- Scanning and photocopying, faxing
- Educate and awareness about well being
- Other administrative duties as required
- submit bills to insurance company
- Payment receivable and credit card processing.
- Follow up with clinic procedure and customers

**Qualification**
- Must have positive and welcoming attitude and show your self face of Physio Connect.
- People friendly person who understand human nature.
- Previous sales background and go getter personality
- Dependable and must be able to do Multi-tasking with strong customer service
- Previous work experience in Physiotherapy Clinic would be an asset but not necessary
- Team-player, Dedication & Reliability, Willingness to learn and develop new skills
- Experience working with billing insurance would be an asset.
- Previous experience with Eye/ Dental office considered.

**Job Types**: Part-time, Permanent

**Salary**: $17.00-$20.00 per hour

Expected hours: 20 - 35 per week

**Benefits**:

- Dental care
- Extended health care
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- Every Weekend
- Monday to Friday

Supplemental pay types:

- Bonus pay

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person



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