Retail Expansion and Facilities Coordinator

6 months ago

Toronto, Canada Mejuri Full time

Mejuri is the category-defining fine jewelry brand redefining luxury, your way. Feeling disconnected from an industry that typically markets to men, co-founder and CEO Noura Sakkijha leveraged her learnings as a third-generation jeweler to rethink the way women purchase jewelry—for themselves. In only seven years, and with a team of over 75% women, Mejuri has shipped over one million orders and opened retail stores across the globe, all while introducing new products weekly.

As part of Noura's original vision to empower women to invest in themselves, the brand launched the Empowerment Fund to support underrepresented women and non-binary individuals with the tools to empower themselves. Mejuri continues to reach new customers through exciting community initiatives and expansion into international markets, such as the UK, Australia and Germany.

We are a team of retailers, creatives, technologists and strategists, and we are looking for someone special to join our team.

Hi I'm Alan, and I'm the Vice President of Real Estate & Development. I am looking for a Retail Expansion & Facilities Coordinator that will support the expansion of Mejuri's physical footprint via oversight of facilities vendor management, ticket and issue maintenance, and ensuring our field teams are supported.

This role will partner closely with our external vendors and field teams
_ _to ensure that all facilities requests are satisfied in a timely and economical manner. This individual will be accountable to ensure we anticipate challenges and growth needs so that we can successfully build, scale and execute at our fast growth rate.

Additionally, this role will provide support to the Expansion team via administrative functions including Master Schedule management, procurement support, invoice reconciliation and others on an as-needed basis. The Retail Expansion Coordinator will also have a strong passion for administration and organization. This individual will be highly detail oriented, and capable of managing projects with excellent follow through and accuracy.

**What You'll Do**:

- Supervise Mejuri's Facilities Management Vendor (FMV) for the following:

- Process in-bound ticketing requests on a daily basis.
- Manage budget updates and invoice approval for FMV work orders.
- Schedule preventative maintenance for all locations per schedule.
- Provide day to day vendor management and oversight.
- Generate monthly reports for departmental review.
- Respond to all incoming facilities requests delegating based request level.
- Work closely with the retail field team(s) and effectively communicate updates.
- Support the Retail Expansion team across the following areas:

- Manage project documentation including but not limited to spec chart, master schedule, project brief, and retail calendar.
- Creation of weekly meeting decks and sharing to cross functional partners.
- Logging / tracking invoices for new store projects.
- Assist with supply ordering for new store projects.
- Vendor research and RFPs for new markets.
- Assist with any other ad hoc administrative items as required by the Retail Expansion team.

**What You'll Bring To The Team**:

- Consistent, rapid processing of facilities tickets and a sense of urgency with business-impacting requests.
- Accountability for a balanced R&M budget.
- A hands-on "Just Do It" approach to Expansion Team support.

**Things We Consider An Asset**:

- 0-2 years of operations leadership experience within retail or hospitality.
- Prior experience with facilities management a plus.
- Experience working for a multi-unit, fast-growing retail business is a plus.

**Working Conditions**:

- Requires limited International travel to support our retail stores to support all expansion projects.
- Physical effort may be required when in stores to support all areas of the sales floor & back room.
- This role will be required to support and troubleshoot challenges impacting retail stores outside of normal work hours (including weekends) on an as-needed basis.

**Benefits at Mejuri**:

- A minimum of three weeks vacation, plus personal days and three religious observance days.
- A hybrid work model for all corporate roles.
- 'Mejuri Passport' which allows employees who meet specific criteria to work in other locations for one month per year.
- Comprehensive medical and dental benefits, including mental health coverage, and generous personal and sick days for our full-time employees. We also offer bereavement leave, including miscarriage and stillbirth support.
- Parental leave salary top-up of up to 80%, as well as a personalized return-to-work transition and accommodation plan for full-time employees.
- Semi-annual performance reviews.
- Internal coaching department and learning and development to support career growth and plans for everyone.
- A generous product discount

**Location**:
At Mejuri we embrace a hybrid working environment and support our corporate employees to be successful whether they

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