Facilities Specialist

2 months ago


Toronto, Canada Lumenus Community Services Full time

**LOCATION: Various locations around Toronto**

**POSITION TYPE: Full-time Regular (37.5 hours/week)**

**POSTING DEADLINE: Sep 03, 2024**

Lumenus is hiring Facilities Specialist who is responsible for the maintenance, repair, and efficient operation of the organization's facilities and other related tasks within the GTA (as required). This role involves coordinating maintenance activities, ensuring compliance with safety regulations, and addressing facility-related issues to support the organization's operations. The individual will oversee necessary repairs and perform minor repairs and maintenance work where appropriate.The position may be on-call basis as well.

Reporting to the Facilities Supervisor the Facilities Specialist will be responsible for supporting and performing facilities functions, such as maintaining office and residential spaces, coordinating services with vendors, managing facilities supplies and inventory. This role will be assigned to one of Lumenus’ designated multi-service sites.

**KEY RESPONSIBILITIES**:

- Monitors the overall condition, readiness and cleanliness of select sites, ensuring the premises, furniture, and fixtures are in working order and within compliance where applicable.
- Support in setting up / tearing down meeting rooms including the furniture arrangement, supply of relevant equipment and replenishment of supplies.
- Monitors the performance of cleaning and other service vendors, ensuring that work meets the quality and expectations of the organization.
- Work with Admin and Site team leads to keep operations running day to day.
- Completes small repairs and handyman tasks.
- May perform other duties within the nature and level of the job.
- Respond promptly to emergency maintenance requests, such as leaks or power outages, and take appropriate action to resolve issues.
- Assist with the setup and breakdown of events or functions held on-site, including moving furniture, arranging decorations, and providing support as needed.
- Keep accurate records of maintenance activities, including work orders, inspections, and repairs performed.
- Provide excellent customer service to internal stakeholders and external vendors, responding professionally to inquiries and resolving issues in a timely manner.

**MAINTENANCE ACCOUNTABILITIES**
- **Maintenance Management**: Handle maintenance-related tickets with the assistance of the facilities manager, providing support in breakdowns, repairs, and preventative maintenance. Track all tasks and communicate effectively with staff and the Supervisor of Facilities regarding any needs, issues, or procedures.
- **Preventative Maintenance**: Perform scheduled preventative maintenance, reporting any deficiencies, irregularities, or unsafe conditions. Ensure the safe and effective operation of equipment, with the ability to troubleshoot and resolve issues quickly.
- **Site Visits and Repairs**: Personally attend various sites to conduct or oversee necessary repairs and maintenance tasks. Ensure that all work is performed to the highest standards of safety and efficiency.
- **Vendor and Contractor Coordination**: Act as the primary point of contact for vendors and contractors on-site. Guide them as necessary and ensure all work is performed according to our standards and safety protocols.
- **Project Support**: Participate in special projects such as site moves or expansions. Serve as the on-site point of contact during the planning and implementation phases, ensuring smooth communication and mínimal disruption to staff and services.
- **Emergency Support**: Be available for emergency support and on-call duties as needed, sharing this responsibility with the facilities team.
- **Safety and Compliance**: Ensure compliance with health, safety, and environmental regulations. Conduct regular inspections and audits to identify potential hazards and ensure a safe working environment.
- **Space Management**: Assist in the planning and management of workspace allocations, furniture, and equipment. Support office moves, reconfigurations, and renovations as required.
- **Inventory and Procurement**: Maintain inventory of facility supplies and equipment. Procure necessary materials and ensure cost-effective purchasing.
- **Administrative Duties**: Maintain accurate records related to facility maintenance, repairs, and expenses. Prepare reports and documentation as required.
- **Customer Service**: Provide exceptional service to internal stakeholders by addressing facility-related concerns promptly and professionally.

**Qualifications & EXPERIENCE**
- Minimum year 2 -3 years of directly related work experience.
- Non-profit experience in an accredited organization is an asset
- Communication Skills: Strong verbal and written communication skills, with the ability to interact effectively with a diverse range of individuals,
- Certifications: Relevant certifications in facilities, maintenance, or a related field are preferred.
- Experience: A mi



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