Intake Worker/admin Assistant
2 weeks ago
**Position Title**:Intake Worker/Admin Assistant
**Organization Structure**:Reports to the Programs Manager
**Job Status**:Full-time
**Number of Positions**:1
**Location**:Scarborough South
**Wages**:$24.26/hour for 35 hours/week
**This is a bargaining unit position.**
**About Polycultural**
Be a part of Polycultural Immigrant and Community services Founded in 1993, Polycultural is dedicated to hosting an open and inclusive environment for all. We are a multicultural melting-pot perfectly reflecting Canada’s diversity. We are like a family, have a culture filled with care and genuine connection with a very inclusive environment for all. With a diverse range of programs and services, we help individuals and families build a brighter future in Canada. Serving clients from over eight different locations across the GTA and Orangeville in more than 20 languages.
Polycultural offers a comprehensive benefits, including paid time off at Christmas (for eligible employees), employer paid Extended Health and Dental, RRSP match, Employee Assistance Program (EAP), and WorkPerks
**Scope of Position**
Responsible for ongoing client intake, including determining eligibility criteria, gathering basic background information, connecting clients to appropriate settlement counsellor or program representative, assisting in orienting and coordinating placement students, assisting in the coordination of volunteers to deliver interpretation services within and outside of the agency offices, and providing administrative support to multiple program areas.
**Responsibilities**
- Screen clients for initial assessment; identify basic service needs, background information, language preferences, and determine eligibility criteria
- Based on initial contact, complete intake forms and enter relevant data into the database, referring clients to internal program staff as required
- Meet targets set by Programs Manager to ensure efficient service delivery
- Maintain client appointments for site program staff if assigned
- Promote agency programs and services to individuals and other service providers, directing potential partners to appropriate agency contacts for further development
- Distribute and compile client satisfaction surveys and feedback forms, conducting monthly follow-up contacts
- Track and gather applicable data to generate comprehensive and accurate statistical reports
- Maintain documentation related to supplies, purchase orders submitted, service contracts, etc.
- Assist in organizing and delivering group information sessions when needed
- Provide translation and interpretation for languages tested to eligible clients for addressing settlement needs
- Assist in recruiting, training volunteers, and organizing volunteer interpretation services in response to client and staff requests
- Maintain and expand client base through outreach and participate in development of outreach materials, initiatives, and promoting community networks
- Foster strong working relations with agency programs and partner organizations
- Actively participate in professional development initiatives
- Assist in troubleshooting technical issues on site
- Perform reception duties
**Competencies**
**Adaptability**
Changes behavioural style or method of approach when necessary to achieve a goal; adjusts style as appropriate to the needs of the situation. Responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives.
**Communications**
Using a variety of communication styles and strategies to foster open communication and the exchange of information and discussion on an ongoing basis.
**Initiative**
Does more than is required or expected in the job; does things that no one has requested that will improve or enhance services, avoids problems, and develops entrepreneurial opportunities. Plans for upcoming problems or opportunities and takes appropriate action.
**Service**
Demonstrates strong commitment to meeting the needs of co-workers, managers, clients, or community members, striving to ensure their full satisfaction.
**Qualifications**
- Degree or diploma in Administrative Services, Social Services, or Counselling and at least three years of experience working with immigrant communities or a combination of experience and education
- Knowledge of immigration and refugee services and of the ethno-specific programs and services (government agencies) in GTA
- Language Proficiency certificate identifying the fluency of English and target language skills (for ATIO members: present the certificate of membership)
- Familiarity with issues facing newcomers in a Canadian urban setting and systemic barriers to integration in education, social, cultural, and economic aspects of Canadian life
- Excellent interpersonal, cross-cultural, customer service, written, and verbal communication skills
- Experience in outreach, community development, and marketing of programs and services
- S
-
Centralized Intake Worker
2 weeks ago
Scarborough, Canada Scarborough Centre for Health Communities Full timeScarborough Centre for Healthy Communities (SCHC) is dedicated to providing accessible, equitable, and transformational health and social service choices for the well-being of Scarborough's diverse communities. We cultivate vital community services by promoting healthy lifestyles while delivering a comprehensive range of culturally competent health and...
-
Centralized Intake Worker
1 week ago
Scarborough, Canada Scarborough Centre for Health Communities Full timeScarborough Centre for Healthy Communities (SCHC) is dedicated to meeting the diverse, holistic health needs of the people of Scarborough by addressing the physical, mental, social, financial and environmental aspects of their health. Through the promotion of healthy lifestyles and delivery of a comprehensive range of culturally competent health and social...
-
Help Ahead Intake Worker, Cpi
4 days ago
Scarborough, Canada STRIDES TORONTO Full time**ABOUT US** **ABOUT THE ROLE** The **Help Ahead Intake Worker, Central Point of Intake **is a full-time permanent position that provides a central point of access via multi-media for infants, children, youth, and their families to 24 Children, Youth Mental Health (CYMH) Services in Toronto by identifying need, compiling relevant information, and...
-
Child & Youth - Intake Worker
2 weeks ago
Scarborough, Canada Scarborough Health Network Full timeJob Number: JR100876 Job Title: Child & Youth - Intake Worker Job Category: Paramedical Hospital Location: Centenary Site **Job Type**: Temporary (Fixed Term), Part time Contract Duration: 8 months Number of Positions: 1 Union: OPSEU Minimum - Maximum Hourly Rate: $36.96 - $43.87 Hours: Days, Afternoons, Evenings, Nights, Weekends, Holidays Across...
-
Manager, Intake and Autism Services
6 days ago
Scarborough, Canada STRIDES TORONTO Full time**ABOUT US** **ABOUT THE ROLE** The **Manager, Intake and Autism Services** is a full-time contract role for eight (8) months, which will lead a team of mental health and autism intake workers who provide access to services and organize groups to deliver skill building programs to children and their families. Maintain waitlists for mental health and autism...
-
Marketing Admin Assistant
2 weeks ago
Scarborough, Canada Young & Young Trading Co. Limited Full timeYoung and Young is a leading importer and distributor of authentic Asian groceries, supplying major supermarkets and independent groceries with brands. We are proud of what we have achieved in growing Asian food categories in Canada. We are proud of what we have achieved in growing Asian food categories in Canada where we have a presence nationally, as well...
-
Social Support Assistant
5 days ago
Scarborough, Canada Scarborough Centre for Health Communities Full timeScarborough Centre for Healthy Communities (SCHC) is dedicated to providing accessible, equitable, and transformational health and social service choices for the well-being of Scarborough's diverse communities. We cultivate vital community services by promoting healthy lifestyles while delivering a comprehensive range of culturally competent health and...
-
Admin Assistant
2 weeks ago
Scarborough, Canada Powerline Plus Full time**ADMIN ASSISTANT** Powerline Plus Ltd. is a utility contractor with a proud history established in 1990. We focus on three main operations, Electrical, Civil Construction and Engineering & Design. Powerline Plus Ltd. provides quality solutions to public utilities, municipalities and developers, as well as to industrial, national and international...
-
Help Ahead Intake Agent
2 days ago
Scarborough, Canada STRIDES TORONTO Full time**ABOUT US** **ABOUT THE ROLE** The **Help Ahead Intake Agent, Central Point of Intake **is a full-time permanent position that provides a central point of access via multi-media for infants, children, youth, and their families to 24 Children, Youth Mental Health (CYMH) Services in Toronto by identifying need, compiling relevant information, and conducting...
-
Help Ahead Intake Agent, Cpi
1 week ago
Scarborough, Canada Strides Toronto Full time**ABOUT US** **ABOUT THE ROLE** The **Help Ahead Intake Agent, Central Point of Intake **is a full-time permanent position that provides a central point of access via multi-media for infants, children, youth, and their families to 23 Children, Youth Mental Health (CYMH) Services in Toronto by identifying need, compiling relevant information, and conducting...
-
Scheduler/ Admin
3 days ago
Scarborough, Canada TRANQUIL CARE INC. Full time**Join Our Team Today!** **About the Role**: Tranquil Care is seeking a highly organized and detail-oriented Scheduling Coordinator to play a crucial role in ensuring the smooth operation of our healthcare facilities. You'll be responsible for optimizing staffing levels by effectively scheduling essential staff, including Registered Nurses, Registered...
-
Marketing/admin
3 days ago
Scarborough, Canada Body First Wellness Centre Full time**Key Responsibilities: Marketing/ Admin Assistant** Body First Wellness Centre is committed to promoting health and wellness through tailored fitness and rehabilitative services. We are looking for a highly motivated Marketing/Admin Assistant to join our team. As a busy clinic with a large client base, we need a dedicated individual to help us manage the...
-
Receptionist/medical Office Admin
4 days ago
Scarborough, Canada Pathway to Wellness Full timeWe are looking for a receptionist/ Medical office Admin who can work in our busy clinic located in Scarborough. Language Requirement: Tamil and English **Job Types**: Full-time, Part-time Part-time hours: 30 per week **Salary**: Up to $15.55 per hour Schedule: - 8 hour shift **Education**: - Secondary School (preferred) **Experience**: -...
-
Social Worker
3 weeks ago
Scarborough, Canada ROSALIE HALL YOUNG PARENT RESOURCE CENTRE Full timeRosalie Hall is an accredited Child and Youth Mental Health Centre located in East Toronto. We provide a comprehensive range of specialized care and treatment services and infant mental health interventions focusing on the needs of pregnant youth, young parents, their children, and families. Included in our range of services is an Education and Community...
-
Settlement Worker
2 weeks ago
Scarborough, Canada The Salvation Army: Homestead - The Alice M. Walter House Full time**Accountabilities**: **1.** **Client Services** - Complete client intakes and assessments according to Policies & Procedures - Provide settlement services, including information, orientation and assistance to IRS clients and students. - Assists clients in navigating government systems including completing required documentation. - Implement case management...
-
Volunteer Assistant and HR Admin
2 weeks ago
Scarborough, Canada Senior Persons Living Connected Full time**Mission Statement**: Understand the aspirations of seniors and respond with innovative supports. **Vision Statement**: Building inclusive communities where all seniors are connected to living their best possible life. **Position**:Volunteer Assistant & HR Admin **No of Weeks**: 35 hours per week **Hours of Work**: 8 weeks **Reports to**: Volunteer...
-
Food Service Worker
2 weeks ago
Scarborough, Canada Julliette's Place (Homeward Family Shelter) Full time**POSITION: Contract Part-Time (Weekend) Food Service Worker (Unionized) (12 Month Contract)** **STARTS: Early to mid-December 2024** **REPORTS TO: Program Manager or Designate** **HOURS OF WORK: 8 hours per week (position will work on a rotational basis)** **WORK DAYS/HOURS: Every other Saturday and Sunday (2pm-6pm or 1pm-6pm)** **SALARY AND...
-
Hiring Sales Associate
6 days ago
Scarborough, Canada Flooring Liquidators Full time**Hamilton Flooring Liquidators** Indeed HIRING FULL TIME SENIOR SALES POSITION. **Full Job Description**: Our Flooring Liquidators retail store is hiring at our Scarborough location! We are looking for a responsible sales associate/ admin assistant with a positive and friendly attitude, with a passion for home improvements / home renovations! MUST HAVE...
-
Bookkeeper/office Assistant
2 weeks ago
Scarborough, Canada CADK Inc. Full time**Job Type**: Bookkeeper/ Office assistant **Job Summary** General Bookkeeping, office admin tasks and supportive duties AR/AP/Payroll Bank and Credit Card Reconciliation, monthly vendors and customer statements Post & Maintain journal entries Month End and Final Reports Year end Preparation Calculating wages and salaries, pay raises and...
-
Residential Services Supervisor 2
7 days ago
Scarborough, Canada Kennedy House Full time**Residential Services Supervisor 2** **Responsibilities of the Supervisor 2** 1. The Supervisor 2 is to provide leadership and direction while on shift, to the Child and Youth Workers/Developmental Service Workers by delegating and ensuring completion of all shift responsibilities effectively. 2. The Supervisor 2 acts as the Supervisor 1 in his/her...