Child & Youth - Intake Worker

3 months ago

Scarborough, Canada Scarborough Health Network Full time

Job Number: JR100876

Job Title: Child & Youth - Intake Worker

Job Category: Paramedical

Hospital Location: Centenary Site

**Job Type**: Temporary (Fixed Term), Part time

Contract Duration: 8 months

Number of Positions: 1

Union: OPSEU

Minimum - Maximum Hourly Rate: $36.96 - $43.87

Hours: Days, Afternoons, Evenings, Nights, Weekends, Holidays

Across our three hospitals and eight satellite sites, Scarborough Health Network (SHN) is shaping the future of care. Our many programs and services are designed around the needs of one of Canada’s most vibrant and diverse communities. We are home to North America’s largest nephrology program, as well as the designated cardiac care and spine centre for Scarborough and surrounding communities to the east. We are proud to be a community-affiliated teaching site for the University of Toronto and partner with a number of other universities and colleges, helping to train the next generation of health care professionals. SHN is the recipient of the Excellence in Diversity and Inclusion Award, from the Canadian College of Health Leaders, for our work led by the Organizational Development and Diversity Department on our Leading edge Communities of Inclusion, Inclusion Calendar and our innovative Health Equity Certificate programs. We are also proud to be named Canada’s Most Admired Corporate Cultures for 2023 Learn more at

shn.ca

Job Description:
Child & Youth Worker - Crisis

At Scarborough Health Network (SHN), the patient experience comes first. With three hospital sites (Birchmount, General and Centenary) and five satellite sites, SHN provides a broad spectrum of health services to one of the most diverse communities in Canada.

JOB SUMMARY:
The Crisis Team consists of highly skilled clinicians specializing in crisis intervention and mental health. Reporting to the Manager, the Crisis Team provides consultations to the Emergency Department (ED) physician for patients registered in the ED who are experiencing mental health and/or psychosocial crises and needing support for patients and families of trauma.

In addition to assisting with the assessment process in the ED, the Child & Youth (CYW) crisis worker provides crisis counselling and assistance with establishing the best possible plan of action for the patient (and their families) while respecting and understanding their cultural and spiritual needs both in the ED and out in the community through community outreach. When necessary, the crisis worker consults and works closely with the psychiatrist-on-call in addition to the ED physician, nursing, and community partners.

The CYW crisis worker is current and knowledgeable of community resources and other hospital programs and assists in providing or linking their patients to ongoing care after discharge from the ED and provides community outreach, as necessary to prevent readmission or return to the ED. If the patient requires admission to hospital, the crisis worker CYW is available to work with the patient and family/supports to transition through the admission process.

Requirements:

- Child Youth Worker Diploma from a recognized community college
- Minimum 2 years experience in the child and adolescent mental health field
- Sound clinical knowledge of psychiatric diagnosis
- Previous experience in assessment, crisis intervention, and the planning and development of therapeutic programming
- Proven excellent communication (English oral and written), and interpersonal skills dealing effectively with clients and family, team members and the community
- Excellent knowledge of community resources, participating in liaison and referral
- Demonstrated ability to function as an effective member of the multidisciplinary team
- Knowledge of the Mental Health Act and relevant legislation
- Exposure to Lean principles, an understanding of methodologies and tools and a commitment to the use of these in support of providing the best healthcare experience possible to our patients
- Demonstrates an understanding of and commitment to SHN's comprehensive safety programs and practices including staff safety, patient safety, environmental safety and participates in regular in-service education in this area.
- Demonstrates a commitment to customer service when dealing with patients, colleagues, volunteers and other members of the community and public.
- Demonstrated pattern of good attendance
- Accommodation and Diversity Statement:_
- Scarborough Health Network (SHN) embraces and celebrates our community’s unique multicultural heritage and diversity. SHN is an equal opportunity employer, dedicated to a culture of inclusiveness and diversity reflecting our diverse patients, staff and community alike._
- We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender

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