Front Desk Supervisor

3 months ago


Toronto, Canada Active Medicine Toronto Full time

Active Medicine Toronto (AMT) is a multidisciplinary clinic that provides medical and allied health services in sports medicine, orthopaedics and executive health.

AMT is centrally located in Yorkville, Toronto, near transit.

**Position Overview**:
**Key Responsibilities**:
As the Front Desk Supervisor, you will oversee the daily front desk operations and supervise the front desk team while also performing front desk functions alongside your team. Your key responsibilities include:

- Open the clinic each day and ensure that all opening and closing procedures are completed daily.
- Supervise and mentor front desk staff, providing training, guidance, and performance feedback to ensure high-quality patient interactions.
- Schedule front desk staff to ensure proper coverage during clinic hours and peak times.
- Perform front desk tasks, such as patient scheduling, intake, and registration, in collaboration with your team.
- Manage patient scheduling, including appointments, surgeries, and follow-up visits, ensuring optimal utilization of clinic resources.
- Serve as the primary point of contact for patients, addressing inquiries, providing information, and ensuring a positive patient experience.
- Collaborate with physicians, allied health professionals, and clinic staff to ensure seamless patient care coordination and communication.
- Maintain accurate and up-to-date patient records in compliance with regulatory standards and organizational protocols.
- Process payments and assist with billing and coding tasks, including insurance claim submissions.
- Oversee administrative functions, including inventory management, supply ordering, and facility maintenance as needed.
- Ensure compliance with clinic policies, healthcare regulations, and privacy standards.

**Required Qualifications**:

- A minimum of 3-4 years of experience in a medical reception/administrative role is required, with at least 1-2 years in a supervisory or team lead capacity.
- Experience in orthopaedics or sports medicine is preferred.
- Proficiency in medical terminology, electronic health records (EHR) systems, and Microsoft 365.
- Strong leadership and organizational skills with the ability to prioritize tasks and manage multiple priorities effectively.
- Excellent communication and interpersonal skills, with a demonstrated ability to resolve conflicts and build positive relationships with patients and staff.
- Knowledge of healthcare regulations and compliance standards, including privacy legislation.
- Proven ability to work both independently and collaboratively in a team-oriented environment.
- Commitment to maintaining confidentiality and professionalism in all interactions.
- Ability to adapt in a fast-paced, dynamic environment.

Schedule: Monday to Friday, **7:30 am start**

Pay: $60,000.00-$65,000.00 per year

Work Location: In person

Application deadline: 2024-10-11


  • Front Desk Supervisor

    2 months ago


    Toronto, Canada Sonesta Full time

    **Job Description Summary** The Front Desk Supervisor (FDS) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is the lead Front Desk support for the Operations Manager. The main focus of the role is the training, supervising,...


  • Toronto, Canada Toronto Athletic Club Full time

    **OB TITLE**:Front Desk Receptionist **CLUB**:Toronto Athletic Club **DEPARTMENT**:Front Desk **REPORTS TO**:Front Desk Supervisor **About the Cambridge Group of Clubs** **About the Role** **Major/Specific Responsibilities** - Greet and check-in Members & Guests, Assist and direct with general inquiries; Always be aware of the Front Desk surroundings...


  • Toronto, Ontario, Canada ClubLink Corporation ULC Full time

    Job TitleHotel Front Desk Supervisor - Guest Services ExpertAbout the JobWe are seeking a highly skilled and experienced Hotel Front Desk Supervisor to join our team at ClubLink Corporation ULC. The successful candidate will be responsible for leading our front desk operations, ensuring exceptional guest service, and supervising a team of staff.Key...


  • Toronto, Canada Marriott International, Inc Full time

    **Job Number** 24165002 **Job Category** Rooms & Guest Services Operations **Location** W Toronto, 90 Bloor Street East, Toronto, ONT, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry level management position that is responsible for leading and assisting with the...


  • Toronto, Canada Effi Bike Full time

    **Front Desk Receptionist** **Duties**: - Greet and welcome customers and visitors in a friendly and professional manner - Answer phone calls and direct them to the appropriate department or individual - Schedule appointments and manage the appointment calendar - Collect payments, and verify information - Assist with clerical tasks such as filing, faxing,...


  • Toronto, Canada Family Dental Centre Full time

    Responsibilities: - Greet and welcome visitors in a professional and friendly manner - Answer phone calls and direct them to the appropriate department or individual - Schedule appointments and maintain the appointment calendar - Provide administrative support such as filing, data entry, and proofreading documents - Manage incoming and outgoing mail and...


  • Toronto, Ontario, Canada Quantum Management Services Ltd. Full time

    Quantum Management Services Ltd. is a professional services firm based in downtown Toronto, seeking a skilled Front Desk Coordinator to join their team permanently.Estimated Salary: $55,000The successful candidate will be responsible for delivering exceptional customer service and ensuring seamless front desk operations as the first point of contact for...

  • Front Desk Manager

    6 months ago


    Toronto, Canada Hotel X Toronto Full time

    **Job description** A rewarding and challenging experience awaits you at Hotel X Toronto, a member of Library Hotel Collection. We are an International Hotel Company and pride ourselves on delivering a novel approach to hospitality. The Library Hotel Collection has a commitment to kind, unpretentious, customer-focused service that has resulted in numerous...

  • Front Desk Manager

    6 months ago


    Toronto, Canada Marriott International, Inc Full time

    **Additional Information** Manager, Front Desk On Duty **Job Number** 24053662 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Centre Toronto Hotel, 123 Queen Street West, Toronto, ONT, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the...

  • Front Desk Associate

    4 months ago


    Toronto, Canada Aroma Waxing Clinic-Yonge & Eglinton area Full time

    _Front Desk Administrator _ We are a very busy, fast-paced, fun-loving Beauty Bar that offers exceptional service in waxing, sugaring, hair laser removal, spray tanning, and other personal care services! We are looking to hire a full time (25-40 hours per week) front desk associate immediately, that has a minimum of 2 year of desk experience in a very busy...

  • Front Desk Supervisor

    6 months ago


    Toronto, Canada Sonesta Full time

    **Job Description Summary** Sonesta ES Suites is a surprisingly different and welcoming extended stay hotel brand where guests can easily relax, get some work done and hang out in our local community. We work hard to build meaningful relationships with our colleagues and guests. Every Sonesta ES Suites team member plays an important role in our guest...

  • Front Desk Manager

    7 months ago


    Toronto, Canada Marriott International, Inc Full time

    **Job Number** 24097006 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Toronto, 325 Bay Street, Toronto, ONT, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office functions and...

  • Front Desk Manager

    6 months ago


    Toronto, Canada Marriott International, Inc Full time

    **Job Number** 23146603 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Toronto, 325 Bay Street, Toronto, ONT, Canada **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office functions and supervising staff...

  • Front Desk/Host

    7 months ago


    Toronto, Canada Dave & Buster’s, Inc. Full time

    Description : Dave & Buster’s is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster’s offers an attractive benefits package for many positions, including medical, dental, vision,...

  • Front Desk Staff

    8 months ago


    Toronto, Canada WEETAZ Full time

    **Job Information** **Responsibilities**: Greet and assist customers at the service desk. Direct customer queries to specialist colleagues as needed. Replenish and organize shelves to maintain stock levels. Maintain cleanliness of the store and work areas. Serve customers at the cash register. **Job Requirements**: - **Experience**: Previous...

  • Front Desk Associate

    4 weeks ago


    Toronto, Canada CycleBar Full time

    **CycleBar - Front Desk Associate** We are currently seeking a high energy, passion filled and sales motivated individual who is fitness minded and has a love for the SPIN community. Our CycleBar Front Desk Associate delivers the CycleBar experience to our members and helps drive daily sales. - Requirements:_ - Excellent sales, communication, and customer...


  • Toronto, Ontario, Canada Kijiji User Full time

    We are seeking a highly organized and detail-oriented Dental Front Desk Coordinator to join our team at Kijiji User. As a key member of our front office staff, you will play a critical role in ensuring the smooth day-to-day operations of our dental practice.About UsKijiji User is a reputable dental clinic committed to providing exceptional patient care and...


  • Toronto, Canada Pure Fitness Canada Full time

    Up-Scale Heath and Fitness & Wellness Clinic facility in the heart of Downtown Toronto is looking for enthusiastic, hardworking Full-Time and Part-Time Front Desk Administrators to join our growing team. - PRINCIPLE DUTIES_ - Welcoming Guests and Clients, greeting them in person or by telephone; answering or referring, directing all inquiries to the...

  • Front Desk Manager

    7 months ago


    Toronto, Canada Lunae Cosmetic Clinic Full time

    **About Us**: At Lunae Cosmetic Clinic, we pride ourselves on offering world-class cosmetic and aesthetic services in a serene and client-focused environment. We believe in empowering our clients through knowledge and providing holistic approaches to beauty and wellness. We're looking for an energetic and dedicated Front Desk Manager to be the face of our...


  • Toronto, Canada Flxme Inc. Full time

    **Front Desk Receptionist** **Company**: Flxme Inc. **Location**: 573 Mt. Pleasant Rd., Toronto, Ontario **We’re looking for a Front Desk** **Receptionist** to join our team. Flxme Inc. opened in 2018. We offer a convenient, customized, feel good way to improve our clients’ health through one-on-one assisted stretch sessions. **SHIFT AVAILABLE**: -...