Clinic Coordinator

6 months ago


Etobicoke, Canada Toronto Neurofeedback and Psychotherapy Centre Full time

**Job description**

**Clinic and Intake Coordinator**

We are hiring a full-time **Clinic Coordinator** for our psychotherapy and neurofeedback clinic. This role will report to the Clinic Manager. Toronto Neurofeedback and Psychotherapy Centre, a division of True North Psychological Services, is a 7,000 sq. ft. clinic with 17 treatment rooms located at Bloor and Islington. We offer psychotherapy and assessments to individuals, couples, adolescents, and children. We also offer cutting-edge neurofeedback treatment and qEEG brain-mapping as well as an ADHD coaching program for parents and children.

**Application Process**

1. A current PDF of your coverletter & resume merged together. Please keep your cover letter concise (1/2 page) so we have a clear understanding of your unique training and experience.

**Our Vision**:
We help thousands of people learn to live a life with ease

**Our Core Values**:

- Authenticity
- Being a Team Player
- Work Hard, Play Hard

**Who you are**:

- Provide front desk support for the clinic and assist our intake team with client consult calls and therapist matching
- Possess a strong work ethic and have an exceptional eye for detail with the ability to think outside the box
- Able to thrive in a team setting and have the self-discipline to work independently
- Ability to build rapport and exude professionalism with all interactions
- Possess high-level customer service and telephone skills
- Excellent organizational and multi-tasking skills
- Have a positive attitude and a strong desire to learn and expand your skills
- Effective oral and written communication skills
- Demonstrate superior conflict resolution skills by balancing assertiveness and sensitivity
- Ability to learn quickly and effectively use various computer billing and reporting systems
- Ability to maintain confidential records and information
- Leads by example and practices good time management skills
- Knowledge and experience of modern office practices that optimize technology and time management
- Ability to manage office budgets and inventories effectively
- Possess 2-3 years of experience in client care and customer service, preferably in a medical office environment
- Knowledge of Jane App scheduling software is an asset
- Support other administrative and clinic duties, as needed

**Responsibilities**:

- Manage day-to-day operations of the physical office space, be the welcoming face of the clinic when clients check-in for their appointments
- Provide ongoing support and leadership within a busy multi-disciplinary clinic
- Organize office operations and procedures
- Supporting 60+ clinicians with client bookings, payments, administrating intake and consent forms, room bookings, etc.
- Providing high level of support for staff members and visitors to the office
- Collecting fees directly from clients, verifying relevant coverage, and following through on any missed payments or billing issues
- Fielding phone calls and inquires in a timely manner
- Maintaining a clean and tidy reception area
- Data entry and filing as required
- Other tasks required, as needed

**Salary**: $20.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- RRSP match

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed

Work Location: In person



  • Etobicoke, Canada Pediatric Urgent Care Full time

    **Clinical Operations Coordinator** **Location**: Pediatric Urgent Care (Multi-Site Locations) **About Us**: Join **Pediatric Urgent Care**, Canada’s largest multi-specialty pediatric outpatient organization, providing exceptional care through a network of multi-site clinics. Our services include general pediatrics, subspecialties, and Autism care. We are...


  • Etobicoke, Canada NeuroChangers Etobicoke Full time

    NeuroChangers is fast paced interdisciplinary clinic with a focus on helping those with neurological and complex orthopaedic conditions. We are looking to add an energetic, friendly and compassionate front desk administrator/ client experience coordinator to our team. Job Responsbilities Include: - communicating with clinic director and clinicians...


  • Etobicoke, Canada Structure Clinic Full time

    **Job Summary** **Hours**: Flexible, 20-25 hours per week **Compensation**: Competitive hourly wage based on experience **About Us**: We are a private health clinic committed to providing high-quality, patient-centered care. Our team is passionate about promoting health and wellness in a supportive and professional environment. We are looking for a...


  • Etobicoke, Canada Nephrology Clinic Full time

    Operation of front desk, reception, and patient service experience - Required to answer and return phone calls - Arrange consultations and follow-up appointments and confirmations - Coordinate doctor’s schedule with other clinics within EMR - Liaise with other medical staff in hospital clinics and pharmacies - Triage faxes and referrals and prepare...


  • Etobicoke, Canada Nephrology Clinic Full time

    Operation of front desk, reception, and patient service experience - Required to answer and return phone calls - Arrange consultations and follow-up appointments and confirmations - Coordinate doctor’s schedule with other clinics within EMR - Liaise with other medical staff in hospital clinics and pharmacies - Triage faxes and referrals and prepare...


  • Etobicoke, Canada DeerFields Clinic Full time

    Job description We are seeking a mature, professional, energetic, customer service-oriented Medical Office Assistant/Receptionist for our Naturopathic Department. We are a growing boutique clinic that specializes in an integrative approach that incorporates the latest in medical and evidence-based tests to help our clients optimize their health, prevent...

  • Clinic Receptionist

    2 weeks ago


    Etobicoke, Canada Complete Care Physiotherapy Centre Full time

    We are a Private owned Family Practice and we are looking to add a person who can work in the role of a Clinic Receptionist / Patient Experience Coordinator (You see, I did not mention a different title, at our clinic it is all about Patient Experience and you will be the brand ambassador of that. **_The job is NOT for you if you’re :_** - just looking...

  • Clinic Receptionist

    6 months ago


    Etobicoke, Canada Complete Care Physiotherapy Centre Full time

    We are a Private owned Family Practice and we are looking to add a person who can work in the role of a Clinic Receptionist / Patient Experience Coordinator (You see, I did not mention a different title, at our clinic it is all about Patient Experience and you will be the brand ambassador of that. **_The job is NOT for you if you’re :_** - just looking...

  • Clinic Receptionist

    2 months ago


    Etobicoke, Canada Complete Care Physiotherapy Centre Full time

    We are a Private owned Family Practice and we are looking to add a person who can work in the role of a Clinic Receptionist / Patient Experience Coordinator (You see, I did not mention a different title, at our clinic it is all about Patient Experience and you will be the brand ambassador of that. **_The job is NOT for you if you’re :_** - just looking...

  • Clinic Receptionist

    6 months ago


    Etobicoke, Canada Complete Care Physiotherapy Centre Full time

    We are a Private owned Family Practice and we are looking to add a person who can work in the role of a Clinic Receptionist / Patient Experience Coordinator (You see, I did not mention a different title, at our clinic it is all about Patient Experience and you will be the brand ambassador of that. **_The job is NOT for you if you’re :_** - just looking...


  • Etobicoke, Canada BIOFLEX Laser Therapy Clinic Full time

    BIOFLEX is a leading provider of cutting-edge medical devices, with a special focus on innovative BIOFLEX Laser. We are committed to transforming healthcare and improving lives through our advanced therapeutic solutions. **JOB SUMMARY** The Sales Operations Coordinator is a pivotal role that bridges customer service, sales operations, and marketing...


  • Etobicoke, Canada Alleviate Physiotherapy Full time

    **Position Overview**: We are seeking a motivated and detail-oriented intern to assist with clinic administration and human resources tasks. This role offers a unique opportunity to gain hands-on experience in a healthcare setting while supporting the operations of our clinic. **Key Responsibilities**: **Clinic Administration**: - Assist with patient...

  • Care Coordinator

    5 months ago


    Etobicoke, Canada Lifemark Health Group Full time

    **Customer Service Representative** - **Six Points** Physiotherapy** **Part-Time** **Location: Etobicoke**, Ontario** Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and building a reputation for being one of the best in...


  • Etobicoke, Canada SCiAN Services Full time

    About the RoleWe are seeking an experienced Clinical Data Associate to join our team at SCiAN Services. As a key member of our Clinical Data Management team, you will play a vital role in ensuring the quality, accuracy, and consistency of clinical data.Main ResponsibilitiesCDM Project Management: Oversee CDM projects and resources to ensure timely completion...

  • Team Leader

    5 months ago


    Etobicoke, Canada Westway Animal Clinic Full time

    Responsibilities: - Lead and supervise a team of employees to ensure efficient and effective operations - Provide guidance and support to team members, including training and development opportunities - Monitor team performance and provide feedback to improve productivity and customer service - Collaborate with other departments to coordinate workflow and...

  • Care Coordinator

    6 months ago


    Etobicoke, Canada Lifemark Health Group Full time

    **Customer Service Representative** -** **Four Seasons Physiotherapy** **Part-Time** **Location: Etobicoke**, Ontario** Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and building a reputation for being one of the best in...

  • Treatment Coordinator

    6 months ago


    Etobicoke, Canada Studio Dental Sherway Gardens Full time

    We're growing! Join our new team at an Studio Dental Sherway is nestled in the heart of downtown Toronto. We are a busy, multi-disciplinary office providing a full spectrum of dental services including general dentistry, periodontics, endodontics, and oral surgery. Currently Part-time or Full-time Dental Treatment Coordinator/Concerige we offer flexible...

  • Team Coordinator

    5 months ago


    Etobicoke, Canada CarePartners Full time

    Who We Are: CarePartners is one of Ontario’s largest accredited home health care providers, providing nursing, personal support, therapy and rehabilitation support services for patients of all ages. We care for approximately 72,000 patients each year in homes, schools, clinics, workplaces and retirement homes, through our 24 locations and 22 nursing...

  • Spa Coordinator

    5 months ago


    Etobicoke, Canada Laserlicious Full time

    We are looking for a dynamic, motivated, creative and personable individual to join our team! We thrive on knowledge, understanding clients, and providing safety and results to our clients. We are an independent medical spa looking to grow the business and we are wanting to bring in a talented Front Desk Coordinator to join our team. Our ideal team member...


  • Etobicoke, Canada Eatonville Care Centre Full time

    Are you an individual that has a passion for making a difference? At Eatonville Care Centre, we are passionate about providing compassionate care for families' loved ones, where the residents of our home come before anything else. Our values follow a ‘People’ focused philosophy, Participation ~ Excellence ~ Openness ~ Performance ~ Longevity ~ Efficient...