Guest Services Representative

2 weeks ago

Vancouver, Canada Vancouver Film School Full time

Note: This is a part-time position.

**Core Responsibilities**
- This position includes responsibility for all campuses of Vancouver Film School.
- Monitor building entrances and provide access control.
- Monitor CCTV video surveillance and fire and building alarms.
- Greet staff and students as they enter and exit the buildings.
- Ensure the safety of staff, students, and guests entering and exiting VFS campuses.
- Provide access to and guide contractors and clients through our many campuses.
- Orchestrate proper fire and emergency procedures for staff and students.
- Disburse and track all keys and access cards to staff, students, and guests.
- Attend problem situations in the campuses and call security to attend if necessary.
- Provide initial contact to individuals entering VFS campuses for authorization.
- Be the face of VFS, provide excellent customer service; make an effort to know people around the school so to recognize faces.
- Provide first aid when necessary.
- Other duties as assigned.

**Skills, Experience, and Education**
- Excellent interpersonal skills.
- Understanding of emergency procedures.
- Experience handling challenging or possibly confrontational situations.
- Demonstrated organizational and time management skills.
- Demonstrated good judgment and initiative with the ability to work independently with minimum supervision.
- Highly organized team player with a flexible approach who works well under pressure.
- Ability to present a professional and positive image and maintain discretion and confidentiality.
- BST training with previous experience in Security considered an asset.
- Second language also considered an asset.
-----------------------------------------------------
- The scope and depth of our mission is what makes it vital for us to seek out diverse perspectives, innovation, resourcefulness, and navigational expertise. This is why our team represents countless different nations, lived experience, and people of all journeys. Diversity is our number one strength at VFS. We are successful when we are equal. If this speaks to you, we encourage you to inquire about opportunities with us, today.

**Job Type**: Part-time
Part-time hours: 20 per week

**Salary**: $17.00-$18.00 per hour

Schedule:

- Evening shift
- Morning shift
- Weekends only

Ability to commute/relocate:

- Vancouver, BC V6B 1E1: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Shift availability:

- Day Shift (required)
- Night Shift (required)

Work Location: In person

Expected start date: 2023-08-15

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