Guest Services Representative
2 weeks ago
**Job Title**: Guest Services Representative
**Department**: Guest Services
**Reporting Manager**: Manager, Guest Services
**Role Status**: Full-Time, Year Round
Our team is dedicated to Grouse Mountain's renowned excellence and its continued growth as Vancouver's premier mountain resort. Grouse Mountain offers a challenging and enjoyable work environment and career development. In exchange for employee excellence, we offer a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation (including skiing, snowboarding and a variety of summer activities) an inspiring setting and many unique employee privileges.
**Duties and Responsibilities**:
- Responsible for responding to guest inquiries, resolving guest concerns and making recommendations during the purchase of guest experience passes
- Process sale transactions via cash, credit and debit; balance floats, and complete cash close-out procedures
- Drive the sale of products by achieving or exceeding sales targets
- Knowledgeable about our products, services, and promotions
- Answer inbound phone calls, making outbound sales calls, identifying and resolving caller needs, and providing information through our onsite Call Center
- Assist with off-site events and marketing/sales initiatives
- Maintain sales records and files and ad hoc reporting as needed
- Maintain basic housekeeping standards; ensuring the Guest Services offices and washroom facilities are cleaned/sanitized and well presented
- Perform all other duties as assigned
**Qualifications**:
- A minimum of one (1) year in customer service preferred
- Experience handling cash transactions via cash, credit and debit an asset
- Previous call center experience an asset
- Secondary Language Skills an asset (Spanish and Mandarin preferred)
- Must be personable, friendly and outgoing with excellent customer service skills
- High energy and a strong work ethic
-
Guest Experience Centre Consultant
20 hours ago
Vancouver, Canada Guest Experience Center Full timeOverview: **RECIPE is looking for a Guest Service Representative** **to join our Guest Services team!** **(Vancouver)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Fresh Kitchen & Juice Bar, Bier Markt, East Side...
-
Guest Services Representative
3 days ago
North Vancouver, Canada QuadReal Full timeAbout QuadReal Property Group QuadReal Property Group is a global real estate investment, operating and development company headquartered in Vancouver, British Columbia. Its assets under management total $73.8 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities to invest in equity...
-
Guest Services Representative
5 days ago
North Vancouver, Canada QuadReal Part timeAbout QuadReal Property Group QuadReal Property Group is a global real estate investment, operating and development company headquartered in Vancouver, British Columbia. Its assets under management total $73.8 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities to invest in equity and...
-
Guest Service Representative
21 hours ago
North Bay, Canada Laurentian Ski Hill Full time**Job Posting - Guest Service Representative** **Title** Guest Service Representative **Reports To** Indoor Operations Supervisor **Summary** The Guest Service Representative (GSR) will provide our customers with a high level of customer service. The GSR is responsible for serving customers in person and via the telephone including processing credit or...
-
Guest Services Representative
1 month ago
North Vancouver, Canada Grouse Mountain Full timeEveryday we aim to provide a high quality, dynamic and authentic mountain playground where locals and tourists can escape, have fun, learn and challenge themselves, embracing the outdoors and key elements of BC culture. Our friendly and informative staff will help guests to create enduring memories based on remarkable experiences. **Job Title**: Guest...
-
Guest Services Representative
5 days ago
Vancouver, Canada Arc'teryx Full time**Department**: Commercial - Guest Services **Reports to**:Guest Services Supervisor **Location**:North Vancouver, B.C. **Your Opportunity at ARC’TERYX**: As a Guest Services Representative - Temporary, you will provide an exceptional experience and helpful solutions for guests seeking answers about Arc’teryx products and services. Recognizing the...
-
Bilingual Guest Services Representative
5 days ago
Vancouver, Canada Arc'teryx Full time**Department**: Commercial - Guest Services **Reports to**:Guest Services Supervisor **Location**:North Vancouver, B.C. **Your Opportunity at ARC’TERYX**: As a Bilingual Guest Services Representative, you will provide an exceptional experience and helpful solutions for guests seeking answers about Arc’teryx products and services. Recognizing the...
-
Guest Services Representative
1 month ago
Vancouver, Canada Indigo Park Canada Inc Full time**Guest Services Representative (Full time/Permanent)** Indigo Park is looking for an analytical problem solver with strong organizational and professional customer service skills who communicates effectively for our Vancouver office. As a detailed oriented and accuracy-driven Guest Services Representative, you will respond to customer inquiries ensuring...
-
Guest Services Representative
5 days ago
Vancouver, British Columbia, Canada QuadReal Full timeAbout QuadReal Property Group QuadReal Property Group is a global real estate investment, operating and development company headquartered in Vancouver, British Columbia. Its assets under management total $73.8 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities to invest in equity and...
-
Guest Services Representative
5 days ago
Vancouver, British Columbia, Canada QuadReal Full timeAbout QuadReal Property Group QuadReal Property Group is a global real estate investment, operating and development company headquartered in Vancouver, British Columbia. Its assets under management total $73.8 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities to invest in equity and...
-
Guest Experience Centre Consultant
20 hours ago
Vancouver, Canada Guest Experience Center Full timeOverview: **RECIPE is looking for a** **Guest Experience Centre Consultant** **to join our Guest Services team!** **(Vancouver)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Bier Markt, East Side Mario’s, Landing...
-
Guest Services Representative
4 weeks ago
Vancouver, Canada Parq Vancouver Full time**OUR COMPANY** Parq Vancouver is Where Vancouver Plays. Featuring a beautiful casino, high-end salons, restaurants, entertainment, bars, patios, and hotels all under one roof, Parq is where Vancouverites and visitors alike come to have fun with friends and family in a vibrant and memorable environment unlike anything else in the city. We are proud to...
-
Director, Guest Services
1 week ago
North Vancouver, Canada Arc'teryx Full time**Department**:Commercial - Guest Services **Reports to**:VP, Guest Services **Location**: North Vancouver, B.C. **Your Opportunity at ARC’TERYX**: - As the Director, Guest Services you will play a pivotal role in shaping our guest experience, ensuring that all Guest Services operations, processes, and technologies not only meet but exceed the...
-
Guest Services Agent
2 days ago
North Bay, Canada Holiday Inn Express North Bay - InnVest Hotels Full time**THE OPPORTUNITY**: GUEST SERVICE REPRESENTATIVE **THE COMPANY**: Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations. Our company culture is built on collaboration. A nimble team...
-
Vancouver, Canada YWCA Metro Vancouver Full timeJob DescriptionJoin the Front Office team at The YWCA Hotel, Vancouver! We are seeking a professional, friendly individual for a Guest Service Representative Position. **What you’ll be doing**: - Greet guests and visitors as they enter the hotel - Complete check outs and check ins and receive payment - Create guest reservations and advise callers...
-
Guest Services
1 month ago
North Vancouver, Canada The Polygon Gallery Full timeThe Polygon Gallery - Front-line - Part Time | - Casual/On-call - 101 Carrie Cates Court North Vancouver - 2 position available - Assessible Employer: Yes - Open to International applicants with valid Canadian Work permits: Yes Posted on May 23, 2023 A waterfront landmark on Vancouver’s North Shore, The Polygon Gallery inspires and provokes cultural...
-
Guest Services Representative
4 weeks ago
Vancouver, Canada Indigo Park Canada Inc Full timeIndigo Park is looking for an analytical problem solver with strong organizational and professional customer service skills who communicates effectively for our Vacnouver office. As a detailed oriented and accuracy-driven Guest Services Representative, you will respond to customer inquiries ensuring customers receive timely resolution and accurate...
-
Guest Service Agent
2 weeks ago
North Vancouver, Canada Holiday Inn & Suites North Vancouver Full timeThe Holiday Inn & Suites North Vancouver is looking for a dynamic, customer service focused individual with a strong work ethic to join our Guest Services team. Reporting to the Guest Services Manager, the Guest Services Agent is responsible for handling reservations and front office tasks in a courteous and efficient manner. - Provide exceptional guest...
-
Guest Services Supervisor
21 hours ago
Vancouver, Canada Arc'teryx Full time**Department**: Commercial - Guest Services **Reports to**: Manager, Guest Services **Location**: North Vancouver, B.C. **Your Opportunity at ARC’TERYX**: As Guest Services Supervisor, you will build a high-performing team of Guest Services Representatives. Using a solution mindset, you will coach your team to consistently exceed the needs of our guests...
-
Guest Services Manager
1 month ago
Vancouver, Canada The Westin Full timeAdditional Information Bonus Eligible, Flexible Work Possibilities Job Number 24049063 Job Category Rooms & Guest Services Operations Location The Westin Bayshore Vancouver, 1601 Bayshore Drive, Vancouver, BC, Canada VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Serves as the property Manager on Duty...