Deal Desk Coordinator

6 months ago

Victoria, Canada Zetron, a Codan company Full time

**WE BUILD SOLUTIONS TO HELP SAVE LIVES**:
Headquartered in Redmond, WA, USA, with centers in Victoria, BC, Canada, and Brisbane, QLD, Australia, Zetron currently has a network of established partners, value-added resellers, and clients in more than 100 countries. Zetron is an established global leader in connecting communications centers with field operations, personnel, and constituents.

**THE ROLE**:As a Deal Desk Coordinator, you are a vital member of the Global Deal Desk Team that contributes to the success of our Sales Team by following our Deal Desk systems and processes to ensure that closed/won opportunities are processed appropriately and efficiently within our business systems.

**Core responsibilities may include**:

- Supporting the initiatives of the Deal Desk Team in the review, approval, and documentation of complex sales deals.
- Review and analyze complex sales deals to ensure compliance with company policies and procedures.
- Document all non-standard pricing and contractual terms.
- Track the progress of deals through the approval process and provide regular updates to the Sales Team.
- Develop and maintain deal management tools and processes.
- Provide administrative support to the Deal Desk team.
- Follow data-hygiene best practices by entering accurate and timely information into CRM System.
- Responsible for accurate and timely entry of Purchase Orders/Orders into the SAP Business System.
- Verify and update customer information in Customer Relationship Management (CRM) system, review purchase order against original quote to ensure deal accuracy, and resolve any discrepancies identified in cross-check through direct communication with customer prior to submission to Planning & Finance.
- Responsible for obtaining customer system information for accurate data capture of product service plan information.
- Resolve and/or coordinate resolution of various problems/questions/details encountered in the processing of deals, including changes to orders, ship date/expedite requests, purchase order clarifications/discrepancies, account discrepancies & internal approvals and escalations as necessary.
- Ensure timely documentation and/or communication of all issues, problems, changes, etc. as required and/or appropriate.

**WHAT WE ARE LOOKING FOR**:

- High School Diploma, or equivalent required; two (2) year post-secondary education in a related field preferred or an equivalent combination of education and experience related to the core responsibilities of the position.
- Highly motivated and results-oriented individual with minimum one (1) year of experience in related fields such as direct sales, retails sales, sales administration, or sales operations.
- Proficient in Microsoft Office Suite, SAP, and CRM Systems.
- Willingness and ability to quickly develop a deep understanding of sales tech stack business tools, Zetron product line, sales cycles, and sales operations team workflows.
- Exceptional speed, accuracy, attention to detail, and problem-solving skills, with the ability to maintain performance in fast paced, high stress environment.
- Excellent customer service skills, including strong listening, verbal and written communications with ability to convey information clearly and accurately.
- Understanding of basic Project Management concepts.
- Strong organizational and multi-tasking skills with ability to self-initiate/manage.
- Work well independent with little or no supervision as well as be a contributing member to the team.

**BENEFITS AND CULTURE**:
At Zetron, we know that a compensation package doesn’t just stop at your salary. Our culture encompasses high performing people who work hard but also enjoy each other’s company and love sharing ideas. We are located near beautiful downtown Victoria in the newly restored Press Building with modern office space built for collaboration

As a full-time employee, you will have access to a variety of benefits including:

- Competitive benefits package
- Healthcare & Wellness Spending Account
- Company matched retirement savings program
- Short-term incentive plan
- Training budget for continuous improvement of your skills

**Job Types**: Full-time, Permanent

**Salary**: $52,000.00-$57,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- Paid time off
- RRSP match

Schedule:

- Monday to Friday

Application question(s):

- Are you currently legally eligible to work in Canada?
- Are you within a commutable distance to our Victoria Office?

Work Location: In person

  • Service Desk Coordinator

    3 months ago

    Victoria, Canada Daxtech IT Solutions Full time

    Daxtech IT Solutions is a people-centric IT firm in beautiful Victoria, BC. We are a vibrant community of professionals with ample growth opportunities. We actively seek to create an energizing workplace that brings out the best in all of us. We’re looking for a dedicated and organized Service Desk Coordinator to join our team. You’re a great fit if you...

  • Deals Writer at Pocket-lint.com

    6 months ago

    Victoria, Canada Busy Pixel Media Full time

    This position will operate on a remote, freelance basis. Are you an impeccable writer with a passion for tech? Want to work in a fast paced, collaborative environment from home while monetizing your love for technology? Our team is constantly scouring the Internet for the latest news, sharing tips, tricks, tutorials, videos, and podcasts, reviewing devices,...

  • Front Desk Coordinator

    4 weeks ago

    Victoria, British Columbia, Canada Randstad Canada Full time

    We are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team in Victoria, Canada. This is a full-time, temporary opportunity that offers a competitive rate of pay ranging from $22 to $23 per hour.The successful candidate will be responsible for providing exceptional customer service, managing the front desk operations, and...

  • Front Desk Lead

    6 months ago

    Victoria, Canada Glow Integrative Clinic Full time

    Glow Integrative Clinic is a multi-disciplinary health clinic located in Oak Bay, BC. Glow serves the community in a collaborative way through multiple modalities, including acupuncture, registered massage therapy, counselling, nutrition, pelvic health physiotherapy, and naturopathic medicine. With an interest in women’s health across the lifespan, we are...

  • Front Desk Management Professional

    4 weeks ago

    Victoria, British Columbia, Canada DoubleTree by Hilton Hotel and Suites Victoria Full time

    The DoubleTree by Hilton Hotel and Suites Victoria is seeking a dedicated Front Desk Management Professional to join our team.About the RoleAs a Front Desk Management Professional, you will be responsible for ensuring seamless check-in and check-out processes, managing front desk operations, and providing exceptional customer service.Key...

  • Front Desk Manager

    3 months ago

    Victoria, Canada Janevca Restaurant Full time

    **Job Title**: Front Desk Manager **Location**: Rosemead House, Esquimalt, BC **Position Type**: Full-time **Salary**: $60,000 - $68,000 **Reporting to**: Hotel Manager Welcome to the Rosemead House Hotel, where history and luxury intertwine to create an unforgettable experience. Once known as the Old English Inn, our newly renovated 1906 hotel invites you...

  • Ront Desk Receptionist

    3 months ago

    Victoria, Canada Quinn Nail spa Full time

    Responsibilities: - Greet and welcome patients and visitors in a friendly and professional manner - Answer phone calls, schedule appointments, and manage the front desk - Provide excellent customer service by addressing patient inquiries and concerns - Maintain patient records and ensure accuracy of information - Assist with data entry and administrative...

  • Front Desk Agent/night Auditor

    6 months ago

    Victoria, Canada Quality Inn Downtown, Victoria Full time

    Quality Inn Downtown is looking for positive and energetic individuals to join the Front Desk team in the role of Front Desk Agent (Night Audit). This individual is responsible for registering guests at the hotel and acting as an ambassador to the Quality Inn. Reporting to the Front Office Manager, the Front Desk Agent is responsible for delivering...

  • Front Desk Manager

    6 months ago

    Victoria, Subd. B, Canada Dundee Resort & Golf Club Full time

    Responsibilities: - Manage and oversee the front desk operations, ensuring smooth and efficient daily operations - Greet and assist visitors, clients, and employees in a professional and friendly manner - Answer phone calls, respond to inquiries, and direct calls to appropriate staff members - Schedule appointments and maintain calendars for meetings and...

  • Carsa Front Desk Clerk

    6 months ago

    Victoria, Canada University of Victoria Full time

    Organizational Unit- University of Victoria -> Student Affairs -> Athletics and Recreational Services- Location- University of Victoria - Victoria, BC V8W 2Y2 CA (Primary)- Posting Close Date- Ongoing until filled- Please note that positions will close at 4 p.m. on the closing date.- Salary Grade- Additional Posting Information- N/A- Hours of Work- 7 days...

  • Front Desk

    3 months ago

    Victoria, Canada Dashwood Manor Seaside Bed & Breakfast Inn Full time

    Located by the beautiful seaside of Victoria, BC, the award wining _**Dashwood Manor**_ Bed & Breakfast provides the perfect lodging for vacation holidays, business travel, and romantic getaways. This 1912 heritage home sits gracefully on the edge of Victoria’s scenic marine drive, Dallas Road, and is surrounded by incredible ocean and mountain views, mile...

  • Front Desk

    6 months ago

    Victoria, Canada Dashwood Manor Seaside Bed & Breakfast Inn Full time

    Located by the beautiful seaside of Victoria, BC, the award wining _**Dashwood Manor**_ Bed & Breakfast provides the perfect lodging for vacation holidays, business travel, and romantic getaways. This 1912 heritage home sits gracefully on the edge of Victoria’s scenic marine drive, Dallas Road, and is surrounded by incredible ocean and mountain views, mile...

  • Front Desk

    6 months ago

    Victoria, Canada Dashwood Manor Seaside Bed & Breakfast Inn Full time

    Located by the beautiful seaside of Victoria, BC, the award wining _**Dashwood Manor**_ Bed & Breakfast provides the perfect lodging for vacation holidays, business travel, and romantic getaways. This 1912 heritage home sits gracefully on the edge of Victoria’s scenic marine drive, Dallas Road, and is surrounded by incredible ocean and mountain views, mile...

  • Front Desk

    3 months ago

    Victoria, Canada Dashwood Manor Seaside Bed & Breakfast Inn Full time

    Located by the beautiful seaside of Victoria, BC, the award wining _**Dashwood Manor**_ Bed & Breakfast provides the perfect lodging for vacation holidays, business travel, and romantic getaways. This 1912 heritage home sits gracefully on the edge of Victoria’s scenic marine drive, Dallas Road, and is surrounded by incredible ocean and mountain views, mile...

  • Front Desk

    7 months ago

    Victoria, Canada Dashwood Manor Seaside Bed & Breakfast Inn Full time

    Located by the beautiful seaside of Victoria, BC, the award wining _**Dashwood Manor**_ Bed & Breakfast provides the perfect lodging for vacation holidays, business travel, and romantic getaways. This 1912 heritage home sits gracefully on the edge of Victoria’s scenic marine drive, Dallas Road, and is surrounded by incredible ocean and mountain views, mile...

  • Administrative Coordinator

    6 months ago

    Victoria, Canada Swim BC Full time

    **Position Overview** We have an opportunity for a highly motivated and skilled individual to join our team in the position of Administration Coordinator. The responsibilities of the position focus on the provision of support to Swim BC operations, administering the membership registration processes, expediting financial procedures, facilitating member...

  • Front Office Coordinator

    6 months ago

    Victoria, Canada Brookes Westshore School Society Full time

    Are you looking for a new and exciting opportunity? Enjoy working with students of all ages and backgrounds? This may be the opportunity for you! **Position Summary** - **Hours of work**: Monday-Friday 8:00am-4:00pm - $25.00 per hour plus 4% - Lunch meal provided on campus as a taxable meal benefit - 5 days paid sick time after 90 days of employment - Off...

  • Facilities Bookings Coordinator

    6 months ago

    Victoria, Canada City Centre Grille and Langford Lanes Full time

    **GENERAL JOB DESCRIPTION AND PURPOSE** Reporting to the Manager of Administration, the Facilities Booking Coordinator is to perform the duties necessary to ensure the efficient programming, operation and services of all facilities encompassed within City Centre Park. The Employee will deliver and administrate community-based recreation programs, events and...

  • Help Desk Clerk

    6 months ago

    Victoria, Canada Island Health Full time

    **Job Description**: In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority, (Island Health) patient safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this...

  • Care Coordinator

    6 months ago

    Victoria, Canada InspireHealth Full time

    InspireHealth, a Canadian leader in supportive cancer care, is seeking a passionate Care Coordinator to join our Victoria team in a part-time or full-time capacity. The InspireHealth Care Coordinator supports the organization’s administrative and front desk responsibilities, providing exceptional first point of contact for patients, support people,...