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Manager, Program Services

4 months ago


West Park, Canada University Health Network Full time

Full-time
- Department: West Park Reactivation Care Centre

**Company Description**:

- The University Health Network, where “above all else the needs of patients come first”, encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, West Park Healthcare Centre and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of ground breaking firsts and a purpose of “Transforming lives and communities through excellence in care, discovery and learning”, the University Health Network (UHN), Canada’s largest research teaching hospital, brings together over 17,000 employees, more than 1,250 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world.**Union**: non-union
**Site**: 82 Buttonwood Avenue
**Department**:UHN Reactivation Care Centre
**Reports to**: Clinical Manager
**Closing Date**: May 24, 2024

**Duties**
- Provide administrative and clinical leadership to to the Admissions, Clinics and Health Professional teams
- Create an environment of continuous learning; engaging staff, patient and families in continuous improvement
- Facilitate the delivery of safe high quality, patient-centered care to patients
- Foster an environment that is collaborative, inter professional and accountable, partnering with patients and caregivers
- Coordinate and be accountable for the day-to-day utilization of resources to achieve the service's goals
- Facilitate seamless transitions between inpatient, outpatient and the community, spanning the entire health care continuum
- Oversee and develop innovative services, e.g. new models of care, continuous process and quality improvement
- Fiscal planning and accountability
- Foster an environment that facilitates education and research
- Provide leadership for operating initiatives, program goals and objectives to meet strategic directions in partnership with the Clinical and Medical Director of the program

**Qualifications**:

- A Baccalaureate degree in a regulated health profession (e.g., nursing, physiotherapy, occupational therapy) required
- Master’s Degree in related field required
- A minimum of three years’ experience as a clinical manager is preferred
- Experience with rehabilitation/ complex medical patients
- Experience managing a multi-disciplinary health care team in a multi-site academic health care setting is an asset
- Experience with and community-based programs and services is an asset
- Proven change management skills combined with the ability to work with and through others
- Working knowledge of labour/management practices
- Excellent verbal and written communication skills
- Demonstrated conflict resolution and creative problem-solving skills
- Proven ability to promote an academic practice environment within the clinical setting

**Additional Information**:
**Why join UHN?**

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.
- Competitive offer packages
- Close access to Transit and UHN shuttle service
- A flexible work environment
- Opportunities for development and promotions within a large organization
- Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

Vaccines (COVID and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.

UHN is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity and equal opportunity. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known in advance. Any information received related to an accommodation will be addressed confidentially.

University Health Network thanks all applicants, however, only those selected for an interview will be contacted.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

**We thank all applicants for their interest, however, only those selected for furthe