Remote Inbound Sales Representative

2 weeks ago

Halifax, Canada SP Data Digital Full time

**Who We Are**:
**The Job**:
As an **Inbound Warranty Sales Associate**, you will interact with customers who have recently purchased an appliance and are looking to add an extended warranty. You’ll be:

- Answering incoming calls, building rapport, and creating a great customer experience by asking probing questions and actively listening to the customer’s request
- Presenting products and services based on the customers’ needs, and handling objections by explaining how the services and products will benefit them
- Developing relationships with customers, using active listening to empathize, provide solutions and partner with customers on a resolution
- Do you have experience working in a sales environment? Are you ambitious, outgoing, and an outstanding communicator?_
- Do you want to work for a company that has a phenomenal culture and a fun working environment? We want you on our team_

**What We Offer**:

- 100% Remote position
- Two weeks of fully paid training
- An hourly base wage of $16.50 ($16.75 in BC) + bonus
- Full-time position - 40 hours per week
- Opportunity for growth and development
- Employer-sponsored benefits

**You’d be a Great Fit if You**:

- Have 6 months + of experience with sales
- Have 6 months + experience with customer service
- Have call center experience
- Have strong technical aptitude and an ability to learn and navigate new software using multiple platforms at a time
- Are an exceptional communicator with both verbal and written skills that allow you to communicate ideas in a clear and concise manner
- Have a quiet area free from distractions to work
- An empathetic person with the ability to relate to various personalities and age groups and foster fast relationships with customers so sales become easy
- Are a problem solver, using past experiences and your creative brain to craft solutions that make sense for our client and the customer
- Are eager with a willingness and desire to receive coaching and mentorship
- Are currently residing and working in the United States

**Technical Requirements**
- Windows 10 or 11 computer required
- 8 GB RAM
- Minimum Intel I3 processor
- An Ethernet Cable connected to the modem is required
- Internet speeds 15Mbs download/5Mbs upload
- Webcam required for training
- USB Headset

**SP Data is an Equal Opportunity Employer**: We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, or any other basis protected by law.

spon

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