Mobile Deployment Technician
6 days ago
**Job Title**
Mobile Deployment Technician - Onsite
**Vacancy No**
VN7363
**Company Name**
Compugen Inc
**Work Location**
Vancouver, BC
**Base Pay Range**
$20-$35 Hourly (Note: This range is not applicable to Independent Contractors.)
**Job Details**
**Position: Mobile Deployment Technician**
**Location: Richmond, BC**
**About Compugen**
Compugen is one of Canada's largest privately-owned Information Technology (IT) Solution Providers. We help customers design, acquire, integrate and operate technology. Our mission is to help organizations realize new possibilities. Every day, our dedicated staff across North America focus on providing extraordinary customer service and support experiences to private and public sector organizations. We combine breadth of skill, depth of expertise, and commitment to operational excellence at scale to deliver exceptional, customer-focused experiences.
If you are driven to make a difference, relentlessly curious and collaborative at the core, we’d love to talk to you. Join us and help us make a difference.
**Compugen is seeking a Mobile Device Deployment Technician for an initial 6 month contract.**
**Qualifications**:
- Experience with transitioning mobile devices from Airwatch to Intune and upgrade assets to Windows 11.
- Troubleshoot end-user equipment issues with wireless devices
- Creation of end-user and process documentation for mobile devices
- Provide end user assistance and training on mobile products
- Management of a device spares pool
- Passion about technology
- Have a commitment to excellent customer service
- Able to pivot and deal with anxious customers
- Able to follow directions
- Able to be calm in what may be stressful situation
- Familiar with mobiles (iPhones, Androids)
- Consistent with our commitments to equity and diversity, we actively recruit women, visible minorities, aboriginal people and persons with disabilities. We also provide employment accommodation upon request to current employees and to applicants during the recruitment process. We comply with human rights codes in all jurisdictions where we operate and aim to provide a work environment where excellence is allowed to flourish and diversity is prized. Compugen is committed to providing accommodation throughout the interview and employment process. If you require an accommodation, the hiring manager and the human resources contact will work with you to meet your needs._
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